Dover Hills Apartments
#7,276 #11 #133

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Dover Hills Apartments

4520 Dover Hills Drive, Kalamazoo, MI 49009
(553 Reviews)
$1,000 - $1,590/mo
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Move-In Specials

Out With the Old, In With the New! Apply this week using promo code NEWHOME60 for $60 off of your application fee! Have a friend to refer? Give us a call and a...

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Floor Plans & Pricing

1 Bedroom

1 Bdrm/1 Bath W/D Breakfast Bar

1 Bed, 1 Bath | 900 sq. ft.

$1,210 - $1,470

3 Available Units

See Floor Plan Details

1 Bdrm/1 Bath Breakfast Bar

1 Bed, 1 Bath | 825 sq. ft.

$1,110 - $1,130

2 Available Units

See Floor Plan Details

1 Bdrm/1 Bath W/D Galley

1 Bed, 1 Bath | 850 sq. ft.

$1,180 - $1,430

2 Available Units

See Floor Plan Details

1 Bdrm/1 Bath Galley Kitchen

1 Bed, 1 Bath | 760 sq. ft.

$1,000 - $1,260

1 Available Unit

See Floor Plan Details

2 Bedrooms

2 Bdrm/1 Bath

2 Beds, 1 Bath | 950 sq. ft.

$1,200 - $1,470

3 Available Units

See Floor Plan Details

2 Bdrm/2 Bath Washer/Dryer

2 Beds, 2 Baths | 1,150 sq. ft.

$1,300 - $1,590

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

4.0

Grounds

3.9

Safety

3.5

Office Staff

3.4

Maintenance

3.6

Neighborhood

4.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

31

Managerā€™s Review Engagement

B-

Percentage of reviews responded to

64.52%

Managerā€™s Review Reply Time

C-

Average time to respond to reviews

46.45 days

View Community Timeline
View Community Timeline

Dover Hills Apartments Reviews

(515)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 973445

Verified Resident ā€¢ 2013 - 2024

2/9/2024

It's a full sized community, that has options & fun gor all! ?? Many apartments have washing machines & a dryer in them. My building, along with 1 other, is handicapped friendly & nightly security guard, keeps the trouble away.

    Manager

    2/12/2024

    Dover Hills Apartments
    Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
    Review Author Icon

    Resident 1225223

    Verified Resident ā€¢ 2022 - 2024

    2/9/2024

    Generally I like it. I think the office staff puts things on the residence that they should be doing and should disperse information more. Like when parcel pending was down for months and they never said anything. They said they use mass emails for "emergencies"ā€¦Ā See More >
      Manager

      2/12/2024

      Dover Hills Apartments
      Thank you so much for your review and providing your feedback. We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. You are always welcome to reach out to me directly to discuss your concerns by calling the Leasing Office or sending me an email. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
      Review Author Icon

      Resident 1225186

      Verified Resident ā€¢ 2023 - 2024

      2/9/2024

      I have found the Dover Hills staff to be friendly and helpful. I like the apartment layout and the amount of storage is really abundant. The community is conveniently located near highways, retail and restaurants.

        Manager

        2/12/2024

        Dover Hills Apartments
        Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager

        Updated Review

        Review Author Icon

        Resident 1040077

        Verified Resident ā€¢ 2020 - 2024

        2/9/2024

        This place was like home almost instantly when I moved in, very well maintained and in such a great location as well. The staff was always friendly and professional. Maintenance has always been very prompt and thorough as well.

          Manager

          2/12/2024

          Dover Hills Apartments
          Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
          Review Author Icon

          Resident 1224409

          Verified Resident ā€¢ 2023 - 2024

          2/7/2024

          So far there have been no major issues with Dover Hills Apartments. Our dishwasher beoke down and was leaking and the maintenance crew came out within the week to replace it. The only problem ive had so far is the two doors on my buildingā€¦Ā See More >
            Manager

            2/8/2024

            Dover Hills Apartments
            Thank you so much for your review and providing your feedback. We are sorry to hear that your satisfaction with our apartment community is not the best it could be. I would love to talk more with you to address the concerns mentioned, please email me at kelseyw@paragonapts.com. We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager

            Updated Review

            Review Author Icon

            Resident 892524

            Verified Resident ā€¢ 2020 - 2024

            2/7/2024

            It's been ok, would like to talk to a real person when calling the office. Snow removal and sidewalks are kept clean. Not happy about the rent increases for the past two years. The community is close to shopping.

              Manager

              2/8/2024

              Dover Hills Apartments
              Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. You are more than welcome to call the Leasing Office and ask to speak with myself directly. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager

              Updated Review

              Review Author Icon

              Resident 1111159

              Verified Resident ā€¢ 2023 - 2024

              2/7/2024

              Just ok. Not a lot to say. Not a lot to do. No activity nights or movie nights or anything else that makes you feel like a different community. We wish there was a lot more to do and be different from everyone else.

                Manager

                2/8/2024

                Dover Hills Apartments
                Thank you so much for your review and providing your feedback. We are sorry to hear that your satisfaction with our apartment community is not the best it could be. I would love to talk more with you to address the concerns mentioned, please email me at kelseyw@paragonapts.com. We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
                Review Author Icon

                Resident 1224365

                Verified Resident ā€¢ 2023 - 2024

                2/7/2024

                Living in this community is awesome! We able to meet here diverse people and having a supportive environment make our life vibrant and fulfilling here. Everything is up to date and everyone is available at beck and call.

                  Manager

                  2/8/2024

                  Dover Hills Apartments
                  Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
                  Review Author Icon

                  Resident 1224348

                  Verified Resident ā€¢ 2022 - 2024

                  2/7/2024

                  It has been an average experience. I would like there to be more equipment at the gym. Maintenance is normally very fast to respond. Rent is easy to pay. The apartment is large, too. Overall, it's pretty nice.

                    Manager

                    2/8/2024

                    Dover Hills Apartments
                    Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
                    Review Author Icon

                    Resident 1223791

                    Verified Resident ā€¢ 2023 - 2024

                    2/6/2024

                    The apartment unit I occupied was well-maintained and had the amenities it says it does. I was very happy with the size of the bed rooms and the amount of space in the living room. The included pool, hot tub, and other amenities are niceā€¦Ā See More >
                      Manager

                      2/6/2024

                      Dover Hills Apartments
                      Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
                      Review Author Icon

                      Resident 1223697

                      Verified Resident ā€¢ 2023 - 2024

                      2/5/2024

                      the leasing staff was very helpful when I was moving into my new apartment. Things moved very smoothly and effectively. The space of the apartment is very nice along with not being able to hear my neighbors above me. I do believe that there shouldā€¦Ā See More >
                        Manager

                        2/6/2024

                        Dover Hills Apartments
                        Thank you so much for your review and providing your feedback! We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager

                        Updated Review

                        Review Author Icon

                        Resident 1109649

                        Verified Resident ā€¢ 2018 - 2024

                        2/5/2024

                        While the management team was generally good in the past, the current team shows a lack of concern for the residents and possesses almost no skills in communication and management. Do not expect them to respond to your requests, because they won't. Do not expectā€¦Ā See More >
                          Manager

                          2/6/2024

                          Dover Hills Apartments
                          Thank you so much for your review and providing your feedback. We are sorry to hear that your satisfaction with our apartment community has declined. As a proud member of the Dover Hills team for the past few years, I would love to talk more with you to address the concerns mentioned, please email me at kelseyw@paragonapts.com. We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager

                          Updated Review

                          Review Author Icon

                          Resident 1109663

                          Verified Resident ā€¢ 2022 - 2024

                          2/5/2024

                          The complex has degraded since I started renting in 2022. The hallways are rarely cleaned, the communication from the office is almost non-existent on some things that should be communicated to residents (pool info, the fact that the parcel pending was down for weeks withā€¦Ā See More >
                            Manager

                            2/6/2024

                            Dover Hills Apartments
                            Thank you so much for your review and providing your feedback. We are sorry to hear that your satisfaction with our apartment community has declined. I would love to talk more with you to address the concerns mentioned, please email me at kelseyw@paragonapts.com. We love to hear from our residents, so please continue to reach out with any additional feedback, questions or concerns. Looking forward to hearing from you soon! Thank you, Kelsey Williams | Property Manager
                            Review Author Icon

                            Resident 1217717

                            Verified Resident ā€¢ 2023 - 2024

                            1/16/2024

                            It was great at the start and I haven't really interacted with staff or community members. The people in my building are all very nice but it always smells like smoke but not in my home so that's nothing bad.

                              Review Author Icon

                              Resident 1217158

                              Verified Resident ā€¢ 2014 - 2024

                              1/14/2024

                              Living in Dover Hills Apartments has been challenging. Management has changed many times since living here, I've experienced the good, the bad and, the ugly. Quite nice neighbors, environment, Peace.

                                Review Author Icon

                                Resident 1216706

                                Verified Resident ā€¢ 2021 - 2024

                                1/12/2024

                                Friendly, helpful staff in a well maintained building. The location is very convenient to many great spots in town and is a short hop to the highway. They have handled maintenance requests in a timely manner.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1215508

                                  Verified Resident ā€¢ 2022 - 2024

                                  1/8/2024

                                  I have lived here for approximately 1.5 years and so far it has been a great experience. The maintenance team takes good care of the property and are prompt with addressing requests and the overall grounds are well kept. The office does a great jobā€¦Ā See More >
                                    Review Author Icon

                                    Resident 1205843

                                    Verified Resident ā€¢ 2023

                                    12/7/2023

                                    Dover Hills Apartments are nice spaces and I really like the layout but I do have a few things. For one, management is not good. The office staff has an attitude like 80 percent of the time and the hot tub is always broken. whyā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      prospective ā€¢ Visited 2023

                                      12/5/2023

                                      Office staff is trash

                                      Haven't even moved in yet and already having issues. Office staff is never on the same page. Several instances thus far where there is miscommunication because one staff member says something and then a week later says something totally different. Reeeeeally hoping the experience actuallyā€¦Ā See More >
                                        Review Author Icon

                                        Resident 1204856

                                        Verified Resident ā€¢ 2023

                                        12/4/2023

                                        Dover Hills Apartments has been disappointing since the beginning. There was a mix-up with the unit we were supposed to move into and ended up with the choice between having no washer/dryer or living somewhere else. The leasing manager was not apologetic at all andā€¦Ā See More >

                                          Updated Review

                                          Review Author Icon

                                          Resident 627516

                                          Verified Resident ā€¢ 2018 - 2023

                                          11/9/2023

                                          I have been a resident of Dover Hills for nearly 5 years, and my experience has been a mix of positives and negatives. Pros: One of the aspects I appreciate about Dover Hills is the overall safety of the apartments. The amenities offered, such as covered parking,ā€¦Ā See More >
                                            Review Author Icon

                                            Resident 1197706

                                            Verified Resident ā€¢ 2023

                                            11/8/2023

                                            When I first moved in the complex was perfect and I was in love. However as time goes on maintenance is my main cause of concern. There is a lack of communication definitely. It is going on 2 months of having black mold in myā€¦Ā See More >
                                              Review Author Icon

                                              Resident 1189886

                                              Verified Resident ā€¢ 2023

                                              10/17/2023

                                              Little to no problems during my time here so far. I have been here for 6 months and the only complaint I have is I have heard the sound of gunshots twice from the surrounding area (can't really knock Dover Hills for this). The priceā€¦Ā See More >
                                                Manager

                                                10/17/2023

                                                Dover Hills Apartments
                                                Hello, Thank you for taking the time to share your feedback. We are so happy to hear that your experience here has been a good one! Keep in mind, we pay for referrals! Sincerely, The Dover Hills Team
                                                Review Author Icon

                                                Resident 1188438

                                                Verified Resident ā€¢ 2023

                                                10/9/2023

                                                I have an average experience here. When I moved in, the apartment was as not the cleanest. There were dead bugs in the corners of the rug and very dirty floors in the kitchen. The apartment also has a funky smell. On the positive side,ā€¦Ā See More >
                                                  Review Author Icon

                                                  Resident 1178499

                                                  Verified Resident ā€¢ 2023

                                                  9/8/2023

                                                  experience with the community has been good. my building is quite, residents are respectable towards one another. Management has always been courteous and prompt when dealing with them. maintenance requests are handled quick and the maintenance staff is also courteous.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Carport Included
                                                    • Covered Parking
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $35. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Bike Racks
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Curved Shower Rods
                                                    • Disc Golf Course
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Free Movie Rentals
                                                    • Free Weights
                                                    • Game Room
                                                    • Garbage Disposal
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • High-Speed Internet Included
                                                    • Large Closets
                                                    • Microwave
                                                    • Natural Wooded Landscaping
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Picnic Area
                                                    • Pool
                                                    • Public Transportation
                                                    • Recreation Room
                                                    • Refrigerator
                                                    • Resident Social Activities
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Sundeck
                                                    • Tiled Bathrooms
                                                    • View
                                                    • Volleyball Court
                                                    • Window Coverings
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                                                    Leasing

                                                    You're going to love your new home at Dover Hills Apartments, one of the most premier apartment communities that Kalamazoo, MI has to offer. Envision coming home every day to the view of lush green landscaping, where you can enjoy large comfortable living spaces and state-of-the-art amenities tailored to enrich your life. With easy access to I-94 and US-131, Dover Hills Apartments is just minutes away from Western Michigan University and The Crossroads, as well as all of the shopping, dining, and entertainment that nearby Grand Rapids has to offer.Residents enjoy our exclusive community amenities including a 24-hour fitness center, coinless laundry facilities, and free high speed internet. Take a dip in our sparkling heated pool, soak in our indoor hot tub, or spend the day relaxing on the sundeck. We know you deserve the very best in apartment living, and our community is designed specifically with your desired lifestyle in mind.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Paragon Properties Company

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 553 number of votes by renters, Dover Hills Apartments is currently rated 3.9 out of 5 stars.
                                                    Dover Hills Apartments is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Dover Hills Apartments is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Dover Hills Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Dover Hills Apartments is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Dover Hills Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Dover Hills Apartments is rated 3.4/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 64.5161% of their community reviews in the past year.
                                                    Managers have replied within 46.45 days to their community reviews in the past year.
                                                    Paragon Properties Company
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Out With the Old, In With the New! Apply this week using promo code NEWHOME60 for $60 off of your application fee! Have a friend to refer? Give us a call and ask about our $500 resident referrals and secure your new home today!

                                                    Contact Property

                                                    Dover Hills Apartments

                                                    March 2024

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                                                    Dover Hills Apartments is a 760 - 1,150 sq. ft. apartment in Kalamazoo in zip code 49009. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,000 - $1,590. Nearby cities include Kalamazoo Township, Parchment, Portage, Schoolcraft, and Galesburg.

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