Drakes Pond
555 South Drake Road, Kalamazoo, MI 49009
269-349-2555  WEBSITE save favorite
AVERAGE RATING
recommended by:
44%

overall rating:
3.0
3.0
3.01 Parking:
3.4
3.39 Maintenance:
2.9
2.93 Construction:
3.1
3.08 Noise:
3.6
3.58 Grounds:
3.2
3.24 Safety:
3.2
3.21 Office Staff:
< | >

Have been back 3 times...

From: -Anonymous-
Date posted: 7/27/2007
Years at this apartment: 2007 - 2007
 
It's a shame that msot of the reviews are negative about Drake's Pond. Sure, there are hassles, but from what I've read, the complaints sound like intolerant, impatient people expecting perfection. I too thought little of the staff the first time I lived here, but instead of getting upset, I put on a smile and acted rationally. I have never had a problem since. Sure, a few times I've had to call 5 or 6 times to get something done, and while I'd love immediate responses, I accepted that I'm not the only person living here and there's probably others with much bigger issues than mine. Unless it were something I absolutely could not live with, I'm patient with the responses. I agree with another reviewer that John and Kate are great, and so is Shawn. I enjoy seeing them when I stop in for a package or a request.

Recommended: YES
Overall Rating
4 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 4 of 5
Office Staff:
4 of 5
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