Novi Ridge Apartments and Townhomes
23640 Chipmunk Trail, Novi, MI 48375
248-349-8200  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.5
2.7
2.74 Parking:
2.9
2.91 Maintenance:
2.5
2.46 Construction:
2.8
2.77 Noise:
2.6
2.61 Grounds:
3.1
3.11 Safety:
2.8
2.81 Office Staff:
< | >

Poor Management

From: -Anonymous-
Date posted: 5/10/2007
Years at this apartment: 2007 - 2007
User Response is available. 3 responses
 
I put down a deposit on an apartment with the company in question. The apartment available date was April 15th. The agreement I signed states that the deposit is nonrefundable, which I understood at the time of signing. However, as the date approached I was contacted by management and told that the apartment was not available because the tenant needed more time to move out. I was told an approximation of two weeks. I asked if they had any other units available, and they told me no. I could not wait around for a unit to become available, and therefore had to seek a place elsewhere. Upon requesting money back for the service they were unable to supply, they told me it could not be returned as it was nonrefundable according to the contract. I have tried to explain my case to management, and they referred me to a number at corporate and a person who I have left messages for and refuses to return my calls. I did not pull out of the deal, they could not fulfill the service in question, yet they still take my money' What they are trying to do here is legalized theft and taking advantage of a poorly worded contract. Corporate will not call me back, and management in the office claims they cannot make a decision without corporate. A nicely designed runaround! At the very least, my $100 should buy a mark on their record, and hopefully let some people know about this place's poor business practice. Don't deal with such underhanded 'business people'. Take a look at their poor rating, and look elsewhere!

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 09/12/2007
well that's enough of an experience to make me not check this place out. Thanks!
From: Anonymous Date: 05/03/2008
I definitely will avoid this one!! Thanks for the heads up! Sorry about your problem! I would report them to the BBB!
From: Anonymous Date: 10/21/2008
Be greatful you did not get stuck here, it is hell
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