I really like the apartment and the location of it. However, I am tired of calling in and leaving messages or talking with someone and being told they will call you back. They never call back which is very annoying. The staff is unresponsive. They tend to smile at you or tell you what you want to hear but they know they won't do anything about it until you holler and scream. I don't have the time to waste having to keep calling them in order to get work done.

The maintenance staff is good once they get the order to do the work which means the sales staff actually have to do work and write a work order. The maintenance staff will typically complete your maintenance request within 48 hours depending on if it is an emergency or not.

I was very impressed at there snow removal this past winter. Walkways are cleared and parking lots are plowed.

This is a great location with Tweleve Oaks only minutes away and freeway access to I96, I275,and I696. There can be lots of traffic around the mall and Novi Expo Center but you learn to avoid those areas when you don't need to venture out into them.

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