Providence Green Apartments formerly Bridgewater Village & Northgate Apartments
25500 Greenfield Road, Oak Park, MI 48237
248-968-8688  WEBSITE save favorite
AVERAGE RATING
recommended by:
9%

overall rating:
1.5
2.2
2.15 Parking:
1.8
1.82 Maintenance:
1.6
1.58 Construction:
1.7
1.7 Noise:
1.6
1.58 Grounds:
1.5
1.52 Safety:
1.7
1.7 Office Staff:
< | >

New Management worse than previous

From: -Anonymous-
Date posted: 12/11/2005
Years at this apartment: 2001 - 2005
 
I have lived here for nearly four years. I picked Bridgewater/Northgate because of the location. It has great access to 696. The office staff when I rented was friendly and professional. When I had issues I would be able to contact them and they would respond. I was able to previously speak with the management company representatives if I had a concern. I was given the main office number. I was able to at least get answers. I would much rather be told we don't have the money to address your concerns versus just being ignored.

Currently I am ignored. The current management company Hayman Companies will not return calls. Nobody in the office seems to know anything and they have worked there over 6 months. You can't get answers, they won't give you a number to speak with a supervisor. Soyou are forced to suffer in silence. The new people in the office are rude, uncooperative and won't listen to your concerns. There is truly a lack of caring for the residents with the new company.

I would have referred someone previously who needed a good location and good price.

Not now - I can't wait to get out.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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