Village Green of Huntington Woods
10711 West 10 Mile Road, Oak Park, MI 48237
888-516-9859  save favorite
AVERAGE RATING
recommended by:
0%

overall rating:
1.8
2.6
2.58 Parking:
2.2
2.17 Maintenance:
2.0
2.0 Construction:
2.1
2.08 Noise:
2.7
2.67 Grounds:
2.5
2.5 Safety:
2.3
2.33 Office Staff:
< | >

service sucks!

From: -Anonymous-
Date posted: 4/8/2006
Years at this apartment: 2006 - 2006
 
The one thing I've noticed about this complex is that outside of Rebbeca the office manager the staff is less than friendly and the woman in the office an ------- american woman is borderline rude. the maintenance men are a disgrace this complex is no comparison to your many other communities,things like lawncare and grunds cleaning do not meet the standards that they should,the emergency operator who identified herself as Erin told me that Village Greens of Huntington Woods wasn't listed as one of their communities when I responded that I didn't care what she had that is who my rent payments were addressed to she responded by saying well I can't help you and hung up,she also stated that she was the supervisor for the day and could not assist me with who I should contact because she didn't work for Village Greens she's just an employee of an answering service that Village Greens uses.I may be just one tenant but I'm almost sure that no resident paying what we pay wnts to hear that number one to the emergency operator we do not exist and certainly an employee should never use any personal assumptions to resolve an issue apparently this young lady thought she could hang up in the face of a resident and it go unnoticed and probably it will by Village Greens,but not by me and the many friends I have that are Village Greens residents.The other thing is I've been sitting inside the leasing office an hour and no leasing agent has been here yet,what's that about' how long can it possibly take to show the model I'm a resident remember' I took that same tour it didn't take nearly this long,shape up or watch your residents start finding other places to reside.I will give credit where it's due I've never seen a Village Greens like this one before pease send someone to check on this complex they're not meeting your standards.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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