Brookdale Apartments
22250 Swan Road, South Lyon, MI 48178
248-437-1223  WEBSITE save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.7
2.8
2.84 Parking:
2.9
2.94 Maintenance:
2.6
2.58 Construction:
2.9
2.9 Noise:
2.7
2.74 Grounds:
3.3
3.26 Safety:
2.9
2.87 Office Staff:
< | >

Brookdale is my home

From: -Anonymous-
Date posted: 7/17/2008
Years at this apartment: 2003 - 2008
User Response is available. 1 response
 
I just now read the two previous reviews and would like to comment on it. I live at Brookdale for a couple years now and I have met Charlotte, the new manager. I am very surprised about you calling her the -----!! Have you actually spoken to her about the things that makes you SO mad' Maybe promises about your rent increase were made by previous staff that's out of place. I don't know if she is actually in control of rent raises herself. I have a dog and this is the only complex that I know of that supply bags for you to pick up after your dog. I also saw that they have a person that goes around every morning to pick up the grounds, I've seen him behind buildings picking up dog do-do. This place is nice and clean and well looked after. As for the grills - now realy - I don't know of a place where you can have a grill on a balcony and it is for your own safety!! I don't know why you think kids are not allowed to use floating devices - have you been to the pool' I am so thankful that she has girls to inforce some of the rules so that we ALL can enjoy it. Maintenace, in my opinion, is doing a great job. They always stop by the same day that I call the office with something that needs to be fixed. Why haven't you ask them to fix your outlets' I have seen a great improvement since Charlotte have taken over - she is ALWAYS available - I suggest you make an appointment and go and introduce yourself to her and give her a chance to change your mind.

Recommended: YES
Overall Rating
5 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: xoxo_allie Date: 04/17/2009
This was probably posted by Charlotte. I'm so glad she's gone. At least Christina can spell, though I'm not sure if I like her all that much better.
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