#9,212 #8 #172

What is epIQ?

Franklin River

28733 Franklin River Drive, Southfield, MI 48034
(418 Reviews)
$1,210 - $1,710/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Springtime savings! Put some Spring in your step! Savings right from the start with $25...

Show More

Floor Plans & Pricing

1 Bedroom

1 Bedroom/1 Bath

1 Bed, 1 Bath | 960 sq. ft.

$1,210 - $1,460

3 Available Units

See Floor Plan Details

1 Bedroom/1 Bath Barrier Free

1 Bed, 1 Bath | 960 sq. ft.

$1,255 - $1,285

1 Available Unit

See Floor Plan Details

2 Bedrooms

2 Bedrooms/1 Bath

2 Beds, 1 Bath | 1,100 sq. ft.

$1,260 - $1,520

3 Available Units

See Floor Plan Details

2 Bedrooms/1 Bath Barrier Free

2 Beds, 1 Bath | 1,100 sq. ft.

$1,320 - $1,420

2 Available Units

See Floor Plan Details

2 Bedrooms/2 Baths Cali Split

2 Beds, 2 Baths | 1,200 sq. ft.

$1,460 - $1,710

2 Available Units

See Floor Plan Details

2 Bedrooms/2 Baths

2 Beds, 2 Baths | 1,200 sq. ft.

$1,360 - $1,620

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

B

Review Ratings

Noise

3.2

Grounds

3.1

Safety

2.9

Office Staff

3.6

Maintenance

3.4

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

18

Manager’s Review Engagement

D

Percentage of reviews responded to

33.33%

Manager’s Review Reply Time

D

Average time to respond to reviews

68.56 days

View Community Timeline
View Community Timeline

Franklin River Reviews

(366)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1232706

Verified Resident 2023 - 2024

3/7/2024

I love it here! Had a few problems with minor things and it was fixed right away maintenance is very fast wonderful neighbors and it's a nice community! The pool is always open the fitness center as well

    Updated Review

    Review Author Icon

    Resident 1119326

    Verified Resident 2022 - 2024

    3/6/2024

    The neighbors are extremely loud, tenants do not pick up after their pets, the mailboxes don't close, packages are opened and taken if the parcel delivery service isn't being paid for and the apartments look nothing like they are advertised. They do not salt the… See More >

      Updated Review

      Review Author Icon

      Resident 30551

      Verified Resident 2012 - 2024

      3/6/2024

      I don't have no complaints about Franklin River Apartments! It's been 12 years and it is my home! The landscaping is beautiful, close to all the freeways and grocery stores and shopping stores. The neighborhood is well kept up and the neighbors are friendly as… See More >
        Review Author Icon

        Resident 1231824

        Verified Resident 2024

        3/4/2024

        I live in unit 300 28330, the door is always open. It's pushed up by the tenants, I was told we're getting a new door and hasn't happened yet! This is very unsafe, as anyone off the street can walk into our building! I will… See More >

          Updated Review

          Review Author Icon

          Resident 889781

          Verified Resident 2020 - 2024

          1/8/2024

          Don't like it. The rent is too high to live in conditions like this. It's old outdated and terrible the building I live in has a mental person people that play music loud I had to keep calling f police and staff

            Review Author Icon

            Resident 1206797

            Verified Resident 2023

            12/9/2023

            One of the worse complexes I've live in. From move-in we were promised a certain apartment with appliances and we did not even get that apartment and then they still tried to charge that same amount for a unit that was ultimately worth less than… See More >
              Review Author Icon

              Resident 1206561

              Verified Resident 2020 - 2023

              12/8/2023

              I have been living here for almost 3 years and I anm absolutely so happy with the community. The maintenance team is unbelievably quick and very good at what they do. The office staff is very considerate and always get back to you through email… See More >

                Updated Review

                Review Author Icon

                Resident 341295

                Verified Resident 2018 - 2023

                12/6/2023

                I felt safe living here before the pandemic . Not so much now . Delivered packages are often stolen and there is vandalism to the entry gate and the entry doors to my building. I would feel safer if there were surveillance cameras in… See More >
                  Manager

                  12/7/2023

                  Franklin River
                  Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you had an unsatisfactory experience. Please reach out to the leasing office so that we can further assist you. Best regards, The Franklin River Team
                  Review Author Icon

                  Resident 1205577

                  Verified Resident 2022 - 2023

                  12/6/2023

                  I feel like we pay too much money to constantly have to call for maintenance, the apartments look nice but I have to call for something to be fix every month and I also wish they had elevators . Thanks

                    Updated Review

                    Review Author Icon

                    Resident 1028281

                    Verified Resident 2021 - 2023

                    12/4/2023

                    My experience at Franklin River has been a good one. Like any other places they have maintenance issues, however the leasing office made sure to get on the situation immediately. Its cool to have access to extra amenities on the premises

                      Updated Review

                      Review Author Icon

                      Resident 1069926

                      Verified Resident 2021 - 2023

                      11/20/2023

                      I have been satisfied with my experience in this community. I enjoy the professional friendly staff and the ability to diversify the environment with timely responses to the needs of the residents that live here.

                        Manager

                        12/4/2023

                        Franklin River
                        Hello, Thank you for taking the time to share your feedback. We are so happy you enjoy it here and ook forward to keeping you here for much longer! Best Regards, The Franklin River Team
                        Review Author Icon

                        Resident 1198583

                        Verified Resident 2002 - 2023

                        11/11/2023

                        Rollercoaster some year's were Great,some where not ,I belive This apartment complex was was used "maybe still is" as a Training ground,but now in the Last 5 years out of 22 years here The most "stable"situation but! The "APARTMENT" PRICES ARE TOO HIGH,JUS SAYIN.… See More >
                          Manager

                          12/4/2023

                          Franklin River
                          Hello, Thank you for taking the time to share your feedback. We are thankful for your long-term residency and hope to keep you here for much longer! Best regards, The Franklin River Team
                          Review Author Icon

                          Resident 1197702

                          Verified Resident 2021 - 2023

                          11/8/2023

                          I moved here during pandemic. Although apartments are readily available, the building I reside in needs new insulation, plumbing, sound proof walls maybe. Just have had lots of maintenance issues since moving (multiple ceiling leaks) in and for the price you pay and yearly increases… See More >
                            Review Author Icon

                            Resident 1176908

                            Verified Resident 2023

                            9/4/2023

                            I pay way too much for what it's worth to me. I do wish we had more washers and driers so we're not waiting on someone else. The pool for the rules made me never want to swim here. Wish my keys wasn't always getting… See More >
                              Review Author Icon

                              Resident 1169316

                              Verified Resident 2020 - 2023

                              8/11/2023

                              the past few years have not been good at all , air condition hardly works, my light bill is extremely high due to the fact i have to run my air all day long to get the apt cool? my doors on both sides of… See More >
                                Review Author Icon

                                Resident 1159637

                                Verified Resident 2022 - 2023

                                7/14/2023

                                It was good here the first year. Then it started with them going up $100 on rent at renewal, which the place was overpriced to begin with. I feel the appliances are outdated, maintenance was good about responding the first year, now I've had… See More >
                                  Manager

                                  7/22/2023

                                  Franklin River
                                  Hello, Thank you for taking the time to share your feedback with us. We value your perspective and appreciate your honest assessment of your experience at the Franklin River community. We apologize for any inconvenience caused by the rent increases. We understand that affordability is crucial in providing a comfortable living environment for our residents. Our team regularly evaluates the market conditions to ensure that our pricing remains competitive and reflective of the value we offer. However, we will take your concerns into consideration during our future pricing reviews. Regarding the maintenance issues, we apologize for any delays or repeat occurrences you've experienced. We strive to maintain a high standard of service, and we understand the importance of prompt and efficient maintenance responses. We will address this matter with our maintenance team to ensure that your future requests are handled promptly and resolved satisfactorily. We are glad to hear that you find the grounds well-kept and our management staff friendly. Our team works hard to create a pleasant living environment for all our residents. We understand the significance of a peaceful and quiet community and are concerned about the noise issues you've encountered. We'll explore ways to address this matter to help maintain a serene living atmosphere for everyone. As your lease renewal approaches, we assure you that we will consider your feedback when reviewing our pricing. We want to make sure our residents are comfortable and content with their living arrangements. Please don't hesitate to reach out to our management team if you have any further concerns or questions. We genuinely value your tenancy and hope to find a resolution that meets your expectations. Thank you again for your feedback; it helps us improve and provide a better living experience for all our residents. Sincerely, The Franklin River Team

                                  Updated Review

                                  Review Author Icon

                                  Resident 1103257

                                  Verified Resident 2020 - 2023

                                  7/13/2023

                                  So far I have loved living here! There has just been one incident that left me feeling uncomfortable and that was recently. There was a very large spider in the hallway right near my front door and my sister actually sprayed the spider… See More >
                                  Manager

                                  7/15/2023

                                  Franklin River
                                  Hello, I'm glad to hear that you've enjoyed living here and that the apartment manager was able to put you in the book to have your apartment exterminated. We're sorry to hear about the spider incident and that it left you feeling uncomfortable. We apologize for the delay in cleaning the hallway. We understand that this is an urgent matter and we will make sure that it's taken care of as soon as possible. Thank you for bringing this to our attention. Sincerely, The Franklin River Team

                                  Updated Review

                                  Review Author Icon

                                  Resident 1138775

                                  Verified Resident 2022 - 2023

                                  5/8/2023

                                  Updates to the apartments. If not inside the apartments, at least the common spaces. There is also steady issues with the security. The arms have to keep coming down or are being hit. Our door accessing the actual apartment building also doesn't close.

                                    Manager

                                    5/11/2023

                                    Franklin River
                                    Thank you for taking the time to share your experience with our community. We are sorry to hear that you have had ongoing issues with security and maintenance. We take all concerns regarding security very seriously and are constantly evaluating and making improvements to ensure the safety of our residents and their belongings. We apologize for any inconvenience you have experienced due to the malfunctioning arms and doors. We will work diligently to address these issues promptly and to prevent them from happening again in the future. Regarding updates to the apartments and common spaces, we understand that this is an important aspect of our community. We are constantly evaluating our properties and making updates and improvements wherever possible. We appreciate your feedback and will take it into consideration as we plan future updates. We value all of our residents and want to provide the best possible experience for everyone. If you have any additional concerns or feedback, please do not hesitate to reach out to our management team. Thank you again for sharing your experience with us. All the Best, The Franklin River Team

                                    Updated Review

                                    Review Author Icon

                                    Resident 890610

                                    Verified Resident 2022 - 2023

                                    1/18/2023

                                    It is okay. The rent is higher than the quality of the apartments. The appliances are outdated and the cabinets need fixing. But is suffices if this is your first apartment. The leasing staff are nice and responds to anything you need.

                                      Manager

                                      1/21/2023

                                      Franklin River
                                      Thank you so much for your review. We would love to speak with you more regarding your ratings on the grounds and safety as well as your comments. If there are concerns, we want to make sure we get these addressed for you as soon as possible! Please email us at letschat@paragonapts.com We look forward to hearing from you soon to help address your concerns. Warm regards, The Franklin River Team
                                      Review Author Icon

                                      Resident 1098181

                                      Verified Resident 2019 - 2022

                                      12/28/2022

                                      I've been here since 2019, never had a problem ratio they've always been on top I never trust anything I've ever requested. Maintenance including the office staff have always been kind and generous with answering questions or any concerns.

                                        Manager

                                        12/28/2022

                                        Franklin River
                                        Thank you for your wonderful review of Franklin River Apartments! We are so happy to hear that you love the community and our team's exceptional service. We look forward to continuing to provide the highest level of service to all our residents! Please continue to reach out with any additional feedback, questions, or concerns as we love to hear from our residents! All the best, The Franklin River Team
                                        Review Author Icon

                                        Resident 1098179

                                        Verified Resident 2022

                                        12/28/2022

                                        I don't like this place, I was looking for a forever home, or at least somewhere to be for the next 3-5 years and this isn't it. When we originally applied, we wanted a California split on the 3rd floor overlooking the "valley". I asked for… See More >
                                          Manager

                                          12/28/2022

                                          Franklin River
                                          Thank you for sharing your feedback with us about your experience. It is unfortunate to hear the interaction from our team was not the exceptional one we aim to deliver. It is never our intention to provide less than outstanding service, so we will make sure to address this with our team. We deeply value your feedback as it helps us better serve our residents. I would like to discuss further to make sure this does not happen again. Please email us at letschat@paragonapts.com. All the best, The Team at Franklin River
                                          Review Author Icon

                                          Resident 887353

                                          Verified Resident 2020 - 2022

                                          12/9/2022

                                          My experience with Franklin River has been ok. Had a few issues with neighbors. The neighbor upstairs had a really bad water leak. Sometimes, neighbors will leave the rugs in the door. Makes it not as safe as it should be. Overall, it's been ok.

                                            Manager

                                            12/10/2022

                                            Franklin River
                                            Thank you for your review. Please email us at letschat@paragonapts.com with your building address and we will send out communication to ensure residents do not prop open the doors! We appreciate your review and feedback. Best regards, The Franklin River Team
                                            Review Author Icon

                                            Resident 1093016

                                            Verified Resident 2022

                                            12/9/2022

                                            Overall I have enjoyed my apartment and the community. The maintenance is prompt enough. A major issue in the community is that people do not pick up after their dogs so there are huge piles of dog poop EVERYWHERE and the office has not done… See More >
                                              Manager

                                              12/10/2022

                                              Franklin River
                                              Thank you so much for your review! We will be looking into our Parcel Pending Package Locker to ensure things are working correctly. We will be sure to have a team meeting regarding the pet waste and use our PooPrints program to help mitigate this! Thank you for brining to our attention. Regarding the laundry, unfortunately this is managed by a third-party company and we are unable to set the price of these machines. Thank you again for your review, we love that you have had a good experience with our team. Best regards, The Team at Franklin River Team
                                              Review Author Icon

                                              Resident 1092304

                                              Verified Resident 2022

                                              12/7/2022

                                              The community is an amazing area. I love the amount of space throughout the apartment complex, as this allows for our dogs to have ample room to walk. Also, there is a ton of parking available, and the staff are super friendly and… See More >
                                                Manager

                                                12/8/2022

                                                Franklin River
                                                Thank you for your wonderful 5-star review of Franklin River Apartments! We are so happy to hear that you (and your pups) love your apartment home and our team’s exceptional customer service! Please continue to share any additional feedback as we love to hear from our residents. All the best, The Team at Franklin River

                                                Updated Review

                                                Review Author Icon

                                                Resident 898198

                                                Verified Resident 2020 - 2022

                                                11/16/2022

                                                I love this apartment. Been here for two years and I have seen the efforts they have made to make it a Better place to live month over month and I genuinely appreciate it. The office associates are very helpful. And their turnaround time is… See More >
                                                  Manager

                                                  11/17/2022

                                                  Franklin River
                                                  Hello! On behalf of the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Franklin River Apartments! The Team at Franklin River

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Carport Included
                                                  • Visitor Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $35. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $35. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Above Range Microwave
                                                  • Additional Storage
                                                  • Air Conditioner
                                                  • Balcony or Patio
                                                  • Barrier Free Units
                                                  • Billiards Room
                                                  • Black Appliances
                                                  • Breakfast Bar
                                                  • Ceiling Fan
                                                  • Clubhouse
                                                  • Corporate and Furnished Available
                                                  • Courtyard
                                                  • DishWasher
                                                  • Dual Sinks
                                                  • Fitness Center
                                                  • Furnished
                                                  • Garbage Disposal
                                                  • Gated Access
                                                  • High-Speed Internet
                                                  • Natural Wooded Landscaping
                                                  • Night Patrol
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pool
                                                  • Premium Lighting Package
                                                  • Public Transportation
                                                  • Recreation Room
                                                  • Refrigerator
                                                  • Resident Social Activities
                                                  • Sauna
                                                  • Short Term Lease Available
                                                  • Sundeck
                                                  • Tiled Bathrooms
                                                  • View
                                                  • Walk In Closets
                                                  • WiFi in Clubhouse
                                                  • Window Coverings
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Franklin River Apartments are centrally located in Oakland County, in beautiful Southfield, MI. Picture coming home every day to a spacious one or two bedroom apartment with a nature preserve just outside your door. Our apartment community offers easy access to I-696 and M-10, plus Franklin River apartments are just minutes away from Lawrence Technological University, the Southfield Mall, and Meijer.Franklin River Apartments provides its residents a selection of large one and two bedroom apartment homes that feature exclusive community and household amenities like a heated swimming pool, 24-hour fitness center, and billiards room.Pets are welcome at Franklin River Apartments, too. Whether you re looking for a short or long term lease, furnished or unfurnished apartment, we know you deserve the very best in apartment living. We d love to give you a tour so you can see for yourself why our residents love Franklin River.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Paragon Properties Company

                                                  B
                                                  B
                                                  Communities
                                                  11

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 418 number of votes by renters, Franklin River is currently rated 3.9 out of 5 stars.
                                                  Franklin River is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  Franklin River is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  Franklin River is rated 3.2/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Franklin River is rated 2.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Franklin River is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Franklin River is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 33.3333% of their community reviews in the past year.
                                                  Managers have replied within 68.56 days to their community reviews in the past year.
                                                  Paragon Properties Company
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Springtime savings! Put some Spring in your step! Savings right from the start with $25 app fees , apply TODAY! with Promo Code: SPRINGTIME

                                                  Contact Property

                                                  Franklin River

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Franklin River is a 960 - 1,200 sq. ft. apartment in Southfield in zip code 48034. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,210 - $1,710. Nearby cities include Lathrup Village, Beverly Hills, Oak Park, Berkley, and Birmingham.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.