Cambridge House Apartments
#5,724 #3 #98

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Cambridge House Apartments

8301 16 1/2 Mile Road, Sterling Heights, MI 48312
(63 Reviews)
$1,011 - $1,753/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

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3 Bedrooms

3 Beds, 1.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

1 days

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Cambridge House Apartments Reviews

(63)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Ahmed_H203

Resident ā€¢ 2022 - 2023

8/6/2023

Our Home

Itā€™s an excellent experiment on Cambridge House our home. I have been there from last October about 10 months until now. Itā€™s very lovely place and quite, I havenā€™t any problem in my apartment all this time and I would thanks the manager and theā€¦Ā See More >
    Manager

    8/7/2023

    Cambridge House Apartments
    Thanks Ahmed, it's great to hear that we're meeting your expectations. As a thank you for taking the time to share your feedback, please stop by the office, we have a gift card for you.
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2022

    8/9/2022

    The Worst

    The worst place to live. Violent, loud, rude, abusive neighbors. Fighting every day. You complain to management and nothing gets done. They sell drugs on the sidewalk. Management sees and does nothing. Running a brothel out of the apartment. dangerous place to live. Too expensiveā€¦Ā See More >
      Manager

      8/11/2022

      Cambridge House Apartments
      Dear Anonymous, we live and work at Cambridge house along with our residents, we've seen no evidence of violent neighbors, drug deals or a brothel and no reports from any resident of the same. Cambridge House has a very high renewal rate, nearly 70% of residents whose leases are expiring renew with us year after year. If Cambridge House is as awful as you say, residents would not be renewing with us at such high rates. If you would like to contact us directly and give us your name and apartment number, we'll be happy to assist you.
      Review Author Icon

      anonymous

      Resident ā€¢ 2020 - 2021

      12/16/2021

      Was very excited to Move into my first apartment , new tenants are very rude/loud and will move your things out of the wash room. Also management is very unprofessional Iā€™ve been waiting over 2 months for my deposit back would not recommend.ā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2013 - 2020

        4/27/2020

        This place has been giving us nothing but trouble for the past few years. Lived there since FEB 2013 and contracts initiate every FEB. As the management change, so does the quality. We changed apartment two years ago in August, they MESSED UP all ofā€¦Ā See More >
          Manager

          4/28/2020

          Cambridge House Apartments
          While we always like to hear from our residents, we're sorry to see that your experience does not reflect the high standard of living we strive to provide. We'd like to remind you that while your original lease expired on February 1st when transferring to a new apartment in August, a new one year lease was agreed upon. Due to the change of address, it is the resident's responsibility to notify USPS to provide a change of address as our team has no control over the postal service. Unfortunately, rent is due on the 1st and a late fee is applicable to the account after the close of the business day on the 5th. Our team received rent on the 6th which is why that fee was added to your account. We'd like to add that our property has been managed by the same company since it was built and our property manager has been here for 5 years. We hope this information was able to clear up any concerns or miscommunications that occurred during your stay with us.
          Review Author Icon

          anonymous

          Resident ā€¢ 2012 - 2019

          3/13/2019

          So fed up with this place and the people they allow to move in. It is basically the "------" of Sterling Heights. I was warned, but didn't heed, and I regret it every day. Currently listening to the 10+ people walking around, shouting, laughing andā€¦Ā See More >
            Manager

            3/14/2019

            Cambridge House Apartments
            We are truly sorry that your time in our community has not been more enjoyable. We do our absolute best to provide nothing but excellent service, and we apologize if we've failed to meet your expectations. Our maintenance team strives to handle requests quickly and effectively despite high volume, and we apologize if this was not your experience. Please bring your concerns to us here at the office so we may further discuss your thoughts and resolve these issues right away. Thank you.
            Review Author Icon

            anonymous

            Resident ā€¢ 1994 - 2019

            2/7/2019

            I have been at Cambridge House for 30+ years. The apartment is still fine and well up-to-date. I am 92 and my needs have definitely changed. But much more important is the staff. They are so helpful and always keep an eye on me andā€¦Ā See More >
              Manager

              2/8/2019

              Cambridge House Apartments
              Thank you from all of us at Cambridge House for taking a moment to share your positive feedback. It's wonderful that you've been a part of our community for over 30 years! Please don't hesitate to give us a call if there is anything that we can do for you.
              Review Author Icon

              Midnight804

              Resident ā€¢ 2017 - 2018

              1/6/2018

              I have enjoyed my stay here. The only reason I am moving is because I recently purchased a house. i will miss the staff and friendly neighbors here. I would definitely recommend this apartment complex to those of all ages. Great Job Cambridge House!

                Manager

                1/8/2018

                Cambridge House Apartments
                Thank you so much for taking the time to leave this stellar review! Here at Cambridge House we always strive to make sure all our residents have an amazing place to call home and we're ecstatic to hear your experience matches this expectation. We're so sad to see an awesome resident like you leave us, but we wish you luck in your new house! Thank you for making our community an even better place!
                Review Author Icon

                anonymous

                Resident ā€¢ 2010 - 2017

                8/16/2017

                I've lived here for 7 years. When we first moved in, it was a nice community to live in. It's become noisy with loud radios in the parking lot at any hour. One car alarm goes off 2-3 times a day for no reason. Someoneā€¦Ā See More >
                  Manager

                  8/16/2017

                  Cambridge House Apartments
                  Thank you for taking the time to provide us with this feedback. Cambridge House prides itself on providing you with a great place to live and we sincerely apologize that the issues you provided are not allowing you that experience. We strive to take care of our property and if construction is causing you a problem we first apologize, but also ask for patients during the project. Our maintenance staff does their best to correct all issues on the property. If you continue to have maintenance needs please feel free to stop by the management office so we can speak directly about your concerns. We hope that we can resolve any issues you're having and continue our relationship for years to come. Thank You Cambridge House Management Staff
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2015 - 2016

                  10/18/2016

                  Jackie is good .New Lady manager is a b**** .She is trying to charge extra money , she is a big liar.

                    Manager

                    12/7/2016

                    Cambridge House Apartments
                    Thank you for taking the time to provide us with this feedback. We at Cambridge House pride ourselves on providing excellent service and we sincerely apologize that this has not been your experience thus far. If you have concerns about any charges we welcome you to come into the office so we may discuss further. The leasing office is open Mon thru Friday 9AM to 5PM. Thank you again and we look forward to discussing your issues further.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2013 - 2016

                    4/12/2016

                    That lady Jackie, and the manager before her Kimberly were horrible! Lied repeatedly and robbed us of two months rent after saying they would refund it. That was the thank you after 3 years of being exceptional residents, always paying on time, never causing problems.ā€¦Ā See More >
                      Review Author Icon

                      AaronMilenbaugh

                      Resident ā€¢ 2016

                      2/9/2016

                      This is my first time ever getting an apartment, let alone a townhouse on my own. The lady behind the desk Jackie was phenomenal with helping me get the paper work done, gave me a tour and was smiling and cheerful throughout the entire process!ā€¦Ā See More >
                        Manager

                        2/10/2016

                        Cambridge House Apartments
                        Aaron, we are looking forward to have you at Cambridge House Apartments!!! We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2014 - 2016

                        2/8/2016

                        I have moved in a 2 year ago and I like this apartment the appearance is wonderful . I like the office staff are wonderful and helpful the maintenance men are professional and friendly , also i like the party roomā€¦Ā See More >
                          Manager

                          2/10/2016

                          Cambridge House Apartments
                          Thank you so much for your wonderful feedback! Please check out the updates we just completed in our party room. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2015 - 2019

                          2/14/2019

                          I have lived in several apartment in my lifetime. Cambridge House, by fari, is my favorite, The apartment and the complex are well maintained, cared for, and are always being updated. The very best part of Cambridge House is the staff. They are so friendlyā€¦Ā See More >
                            Manager

                            1/29/2016

                            Cambridge House Apartments
                            Thank you so much for your wonderful feedback! Our staff strives to provide our residents with a top-notch living experience and we're glad to hear the assistance of our office team and the environment of our community were able to set the tone for a pleasant stay. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2014 - 2016

                            1/25/2016

                            I have lived here for a couple years now and have no complaints. Whenever I need something fixed the maintenance staff has it done usually that same day. The office staff is wonderful, even if i just stop in to say hi, they always takeā€¦Ā See More >
                              Manager

                              1/29/2016

                              Cambridge House Apartments
                              Thank you so much for your feedback! We also love our community courtyard and feel it is one of our communities great features for all residents to enjoy. We sincerely hope that you continue to enjoy your time at Cambridge House and invite you to reach out to us at the leasing office if we can do anything to improve your experience in the future. Sincerely, Your Cambridge House Staff
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2015 - 2016

                              2/8/2016

                              I've been at Cambridge for about 6 mos. I luv the apartment. I luv the awesome parties they have. The Christmas party was a beutiful one, alot of people came I met some nice people. The only bad thing I don't like isā€¦Ā See More >
                                Manager

                                2/10/2016

                                Cambridge House Apartments
                                Thank you so much for your wonderful feedback! We invite you to set-up a meeting and/or inspection to look at the squeaky floors, this may be something we can remedy. We hope you enjoy Cambridge House for many more years! Sincerely, The Cambridge House Staff
                                Review Author Icon

                                anonymous

                                prospective ā€¢ Visited 2015

                                8/5/2015

                                I heard a lot about the staff, which caused me to want to live here. Unfortunately, I cannot meet the staff because I hear someone in the office, but no one comes to door. My co-workers said the previous office staff is noā€¦Ā See More >
                                  Manager

                                  10/14/2015

                                  Cambridge House Apartments
                                  Thank you for taking the time to provide us with this feedback. Our company prides itself on providing excellent service and we sincerely apologize that this has not been your experience so far. Our leasing agents do their best to be available to potential residents during business hours, but are sometimes helping other clients or hosting tours on property. If you are still searching for a place to call home, we would be more than happy to discuss our leasing options with you and schedule an appointment for you to come view our wonderful community. Please feel free to give us a call so we can speak directly about your housing needs and the apartments we have available.
                                  Review Author Icon

                                  Portkey717

                                  Resident ā€¢ 2014 - 2015

                                  1/28/2015

                                  Ive been living in Cambridge House Apartments going on my first month. It may be too early to say yet, but I love it here. The stadium style construction means all apartments face inwards around a central park area complete with pool. It gives theā€¦Ā See More >
                                    Manager

                                    10/15/2015

                                    Cambridge House Apartments
                                    Thank you so much for your wonderful feedback! Our staff strives to provide our residents with a top-notch living experience and we're glad to hear the assistance of our office team and the environment of our community were able to set the tone for a pleasant stay. We sincerely hope that you continue to enjoy your time at Cambridge House and invite you to reach out to us at the leasing office if we can do anything to improve your experience in the future.
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2013 - 2015

                                    1/27/2015

                                    It's been a good experience here. The management and staff are great, and Ive always felt safe here. The apartments are well kept and taken care of. The maintenance really know what they're doing and are quick to fix any issues. I've had a coupleā€¦Ā See More >
                                      Manager

                                      10/15/2015

                                      Cambridge House Apartments
                                      Thank you so much for your feedback about our community. Our team works hard to provide our residents with the very best during their time with us, and we're thrilled to hear that our maintenance staff and management have been able to make an impression on you. We're also glad to hear that the noise level of neighbors has not negatively affected your stay, and that you've enjoyed the community overall. Additionally, we would be happy to speak with you regarding your concerns about maintenance and plumbing issues and see whether there is anything we can do to make improvements in the future. Please feel free to reach out to us at the leasing office to discuss your feedback in more detail.
                                      Review Author Icon

                                      anonymous

                                      prospective ā€¢ Visited 2015

                                      1/26/2015

                                      Wow, I really had my heart set on moving here because of the price, utilities and location, but after reading these reviews mainly about the noise, I definitely am looking elsewhere. Noisy neighbors during the weeknights-2,3,4am is the reason why I'm moving from my currentā€¦Ā See More >
                                        Manager

                                        10/16/2015

                                        Cambridge House Apartments
                                        We're very sorry to hear that your opinion us was negatively affected before you had a chance to experience our wonderful community for yourself. Hearing noise from neighbors can be an unavoidable part of apartment living and in the end, our team can only do so much to control the actions of everyone living at our community, but we are always happy to intervene and help residents if noise levels from neighbors begin to violate community policies. Overall, we care very much about the comfort and happiness of our residents and do our best to make sure that we're providing them with the best possible living experience through top-notch amenities and customer service. While we're disappointed that we weren't able to show you how great living at Cambridge House can be, we hope you'll give us a chance to show you what we're about if you find yourself in the market for a new apartment in the future.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2014

                                        11/24/2014

                                        Where do I begin? I've lived here for less than 90 days and I regret signing a lease here. Good pricing for rent, almost everything is included, but you get what you pay for. The apartments are a decent size minus the tiny kitchen. Afterā€¦Ā See More >
                                          Manager

                                          11/24/2014

                                          Cambridge House Apartments
                                          Please come in and make any reports of any disturbances certainly during quiet hours. It is our suggestion if it is after hours to contact the Sterling Heights Police if your neighbors are violating our quiet hours policy and please always let the office know so we may also address the issue. What are the reoccurring issues you speak of? Without further explanation we can not assist you in this matter. We would greatly appreciate you coming in to discuss this further so we may provide a final solution for whatever issues you have encountered. Thank you. - Cambridge House Staff
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2012 - 2014

                                          8/6/2014

                                          My boyfriend and I have lived at Cambridge House for two years now and are very happy with the community. The maintenance is great. The grounds are well kept and all of the staff I've encountered has been very friendly. The reviewers who complain aboutā€¦Ā See More >
                                            Manager

                                            10/10/2014

                                            Cambridge House Apartments
                                            Thank you for your comments we look forward to having you stay with us for many years to come!!! -Your Cambridge House Staff
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2013 - 2014

                                            3/28/2014

                                            I've been here around a year now. The apartments are good sized, though very dated in fixtures/cabinets. The windows are horrific and probably original to the complex - I was told they were being replaced but haven't seen one replacement anywhere. Though I love theā€¦Ā See More >
                                              Manager

                                              4/25/2014

                                              Cambridge House Apartments
                                              We were sorry to hear about these issues. Please know many of the items addressed in your review have been addressed. As far as noise issues, as much information as a resident can provide always allows us to conquer any issues quicker. Please feel free to stop by the office, or contact us via phone or e-mail. We hope you enjoy many more years with us. Regards, -Cambridge House Staff
                                              Review Author Icon

                                              Gtfohasap

                                              Resident ā€¢ 2011 - 2013

                                              3/23/2014

                                              Where do I begin? Maintenance is nice, but a joke. Apartments are extremely small. You pay almost 600 for a box. Cheap carpet, cheap cabinets, plumbing is bearable, but not the best. They turn off the hot water on numerous occasions without forewarning. No centralā€¦Ā See More >
                                                Manager

                                                3/28/2014

                                                Cambridge House Apartments
                                                We appreciate your feedback, it is unfortunate you did not enjoy your stay with us. Comparable to our neighbors our apartments are on the larger side and we are in fact one of the lowest rental costs per square foot in the area. You are correct we do not offer central air, but our carpet is quality, cabinets well maintained, and maintenance issues shall be resolved w/in 24 hours unless we must schedule a contractor or order material. If there is an issue with your neighbors or parking our staff is always available to assist you in any issue. We wish you best of luck at your future home. -Cambridge House Staff
                                                Review Author Icon

                                                Sbearmann

                                                prospective ā€¢ Visited 2014

                                                1/13/2014

                                                I had did all paper work and was promised my 1 bedroom apartment would be available January, now January had came (remembering I applied and was told in October) I called January first and they said they had the keys and would let me knowā€¦Ā See More >
                                                  Manager

                                                  1/14/2014

                                                  Cambridge House Apartments
                                                  It is unfortunate to hear you are unhappy with us and we would like to correct this issue. The upper management and Cambridge House Staff have discussed your situation in detail. We ask you to please contact the office so we may assist in resolving this issue and finding you an apartment at Cambridge House Apartments. Please remember in the future we certainly reserve apartments, but when a person(s) is on the reservation list the staff cannot give a specific date prior to the previous tenant moving out. We will always provide projected dates, but this is dependent on the previous tenant vacating at the agreed date. This is a very rare issue that we hope to resolve with you. We look forward to the opportunity to continue to work with you and get you into your new apartment at Cambridge House. - Cambridge House Staff
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2013 - 2014

                                                  1/8/2014

                                                  We had been looking to move out for a while. I was originally looking in the Royal Oak / Ferndale area. After being extremely disappointed by a few units around there, I decided to sacrifice a trendy setting for a nice, comfortable, wellā€¦Ā See More >
                                                    Manager

                                                    1/14/2014

                                                    Cambridge House Apartments
                                                    We are so happy to hear you enjoy your new place. Welcome HOME!!! Please remember our resident referral program, for any persons a resident may bring to view the property and in turn signs a lease the resident who brought them in can receive a $100.00 resident referral check. We look forward to many more years together! As always please feel free to stop by the office or give us a call for any issues, questions, or just to say hello. -Cambridge House Staff.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Cats Allowed
                                                    Other
                                                    • Community Center
                                                    • Pool
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                                                    This community is managed by

                                                    M2 Property Group, LLC

                                                    B+
                                                    B+
                                                    Communities
                                                    21

                                                    Questions & Answers (1)

                                                    josuecoto@hotmail.com
                                                    Asked on: 06/27/2018
                                                    Q:Ā Hello my name is Josue, Wondering if there is an availability for a 1 bedroom 1 bathroom for the price of $675 apartment if so please send me a message at my mailing address at thanks.

                                                    Frequently Asked

                                                    How is Cambridge House Apartments Rated?
                                                    Based on 63 number of votes by renters, Cambridge House Apartments is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Cambridge House Apartments?
                                                    Cambridge House Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Cambridge House Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Cambridge House Apartments?
                                                    Cambridge House Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Cambridge House Apartments?
                                                    Cambridge House Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Cambridge House Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Cambridge House Apartments?
                                                    Cambridge House Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1 days to their community reviews in the past year.
                                                    Who manages Cambridge House Apartments?
                                                    M2 Property Group, LLC
                                                    What is the pet policy at Cambridge House Apartments?
                                                    Cats Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 1.5 Baths

                                                    Contact Property

                                                    Cambridge House Apartments

                                                    March 2024

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                                                    Cambridge House Apartments is an apartment in Sterling Heights in zip code 48312. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $1,753. Nearby cities include Fraser, Utica, Shelby Township, Warren, and Madison Heights.

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