As you can see I have written a book. The text contained below only outlines my last experience with mgt. This will only give you a taste as to what you can expect if you become a tenant at Laurel Valley Apts. which is owned by Dart properties who manages several other properties.

As a resident of just under 4 years I can safely say this is the worst place I have lived. You ask why stay for almost 4 years' Only because it was the cheapest for what was around. Cheaper isn't always better as I found out. I work as a contractor and this area served as a great central location for the different cities I have worked in. Not only that but it was very close to school which was 4 nights a week.

The absolute biggest complaint from me & anyone who has/does live there is management. The current site manager believes she is Gods gift to the apartment complex (no joke). The site manager said in a meeting "I am the best site manager this complex has ever had, I make things happen around here". Regardless whether she was or most likely not, as a tenant we aren?t impressed, and why would we care to know' Laurel Valley has gone through managers like water through a sive.

If you can't sense it I do have a grudge against this woman. This is only because I was "black balled" out of my apt. I lived at the complex for 3.5 years with no complaints ever in my history. Within 30 days (count'em 30!!!) I received 6 noise complaints. All of which came from the individual who lived above me, and was a tenant ever since I moved in 3.5 years ago. I?m not sure how you get a complaint from an upstairs neighbor, but I did 6 times. If anyone should have complained logically thinking it would be me (downstairs) because of the floor. Now, I was up at 5a.m. for work and after work I was home for an hour or two before I left for my 4 hour class periods M-TH. Another words I was only home to sleep. Somehow I managed 6 noise complaints from the tenant upstairs (in 30 days). How you might ask, who knows I asked the same question. Second there is no warning about complaints. I was first made aware only when I got the second complaint notice via mail.

So after I received the 3rd complaint I scheduled an appt. with the site manager witch did not go over well at all. I ended up getting kicked out of her office. This was because I said "I feel that someone in the office should call when a noise complaint is received". Man oh man was that the wrong thing to say (I guess). She just blew up, stating that she "comes into work each day with paperwork this high" (she uses her hand to help visualize the stack of paperwork). She then proceeds to say "you think that the first thing I should do is call residents on noise complaints, I have more important things to do?. She then rambles on about a few things, then says ?Get out of my office! Don?t you sit here and tell me how to do my job, I have had enough of your attitude!?

That is exactly what I think, I believe that she should call on complaints as one of her first tasks in the morning. First off how many complaints come in each day' (I don?t know, but I would guess at max. 2-3, anymore than that and you wouldn?t have any tenants.) So given the minimal amount of complaints generated from day to day, it would take just a few short minutes to place the phone calls. Thus making the person who filed the complaint happy (thus eliminating the noise) and the person who received the complaint happy because they now know they were noisy and not to do it again. Where in my case I was never notified until my second complaint, knowing of the first could have eliminated the second. Not really because I was home only to sleep, again remember I was ?black balled?. The site mgr. kicking me out of her office was only because that is the kind of woman that she is. I didn?t get lippy with her, heck that was my last chance to have anything done about the situation, so I was as nice as nice could be. It was a complete lie when she said she had enough of my attitude, there wasn?t any attitude and she just didn?t want to deal with it, or had no intention to resolve the issue.

My last 3 noise complaints came via phone call. I was informed that ?a? tenant placed the complaints on Monday for the previous Friday, Saturday, & Sunday (2 days after my meeting with the site mgr?.hmmm). How can they allow that' The office is open on Fridays & Saturdays. In essence as a tenant you could go in the office on Thursday and place a complaint on another tenant for Mon., Tues., & Wed., and just like that they will get evicted, legitimate or not. Guess what, I wasn't even home the weekend that the tenant made the 3 consecutive complaints. I work a seasonal job as well (8 mos. out of the year). The weekend those complaints were placed I was out of town preparing for the following weekend which was the opening weekend at my other job.

The only credit I give Laurel Valley is that they said I would not get an eviction notice until my 4th complaint(this was only to make it appear as if they are bending over backwards for me, but in reality had a plan all along). Now a couple months later, I am still clueless as to why. I was a good tenant, only late on one payment, and didn?t generated or received any complaints. During my time there I seen many people come and quickly go. My advice to you is to avoid this place as best a possible.

I did make an attempt to contact Dart Properties, which told me "That is our policy".

The information contained above is as accurate as possible. No assumptions, interpretations, or exaggerations have been integrated into the above incident/statement.

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