Regents Park of Troy
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Beauty Abounds but unprofessionally managed
From: -Anonymous-Date posted: 6/12/2003
Years at this apartment: 2002 - 2003
Beautiful grounds, top-drawer amenities, spacious apartments, excellent events and programs. It makes one wonder why it is a revolving door for residents and staff....
The management operates by the seat of it's pants. No preventative maintenance programs in place, no operational systems in place, and no follow-up. You never see the manager but hiding away in her office. You are hard-pressed to find anyone in the office when you drop in, and rarely get a live person on the phone when you call.
They have allowed the best staff members to go;those that were always in the front lines and you could really count on to deliver. The manager is entirely disrespectful, unprofessional and unresponsive. It would be better if they had let her go.
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