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Madison Trailway (formerly known as Trailway Pond Apartments)

429 East Travelers Trail, Burnsville, MN 55337
Website
55%
38
Reviews
55%
Apartment Rating
51%
City Average
07/24/14
Resident

I have lived at Trailway for about 9 months. They recently changed management. I have really been noticing a ton of great changes. They have made many fun improvements to the grounds and amenities. It sounds like a lot is in… Full Review ▶

07/23/14
Resident

This place was bad. We gave up and finally moved. My mind was made up after our apartment flooded from dirtbags pouring grease down their sinks. I cleaned the mess, and helped the maint fix the issue, which had clogged all… Full Review ▶

06/28/14
Resident

Staff is friendly and they try to do their best but there are still many issues. Noisy dogs with some tenants that leave dogs alone for many hours at a time and their dogs bark Non-stop for hours. Very disturbing! Staff… Full Review ▶

04/22/14
Resident

I really enjoy living here at Trailway Pond now Madison Trailway. The staff is always friendly and helpful. And I love the size of the apartment and all the amenities. The only reason I'm leaving is because my daughter is in… Full Review ▶

10/14/13
Resident

This apartment is terrible!!! The second you open the door your hit with the smell of pee. Then the overwhelming reality that the whole complex is dated and in disrepair. My vacuum pulled 5 loads of dog hair from the carpets.… Full Review ▶

08/14/13
Prospective Resident

I am moving here in September of 2013 so I do not have experience as far as living on the property. I do have observations. First of all, if someone drives through the property with their car stereo blasting so loud… Full Review ▶

05/21/13
Resident

Before I moved here I lived at a place in Bloomington that was not in the best area and was not a top notch apartment, but let me tell you I would move back there in a second if I could.… Full Review ▶

04/27/13
Resident

You can definitely find more for your money in this area of Burnsville! Trailway mgmt is made up of haughty individuals who pretend to care and maintenance personnel who ride around in golf carts and refuse to get dirty. Luckily I… Full Review ▶

Manager Response
02/05/13
Resident

Certain things about this place bug me, but that is expected with any apartment complex rental. Full Review ▶

Manager Response
11/27/12
Resident

My wife and I stayed here for a 3 month period while we were in the process of buying a house. You would think with such a short lease contract, that the management would pay us no mind. It was quite… Full Review ▶

09/20/12
Resident

rent is way to expensive for what you really get. you have to pay for water, laundry and trash, and underground parking is extra.Yea the will tell yea rent is 800.00 when adding the rest it's relly 200 more. And never… Full Review ▶

Manager Response
08/15/12
Resident

I have lived here at Trailway Pond for 1 1/2 years. I have a 60 pound dog and that is what was one of the deciding factors to live here. My experience has been very good. The staff is very professional… Full Review ▶

Manager Response
06/06/12
Resident

I lived at Trailway Ponds for about a year and had a very good experience there. I picked it because they seemed very dog friendly, and it is hard to find good places with my big lab. The apartments themselves are… Full Review ▶

Manager Response
05/09/12
Resident

As I wrote above, I've "been around the block." The grounds, the staff, and for the most part the neighbors are wonderful. Staff have gone above and beyond anything I've ever experienced, and it's clear they are genuine. Many of them… Full Review ▶

Manager Response
03/29/12
Resident

I have lived at Trailway Pond Apartments for 10 months and will be moving soon as we are purchasing a house. Overall I would say that my experience here has been positive. The staff is very professional and courteous. They have… Full Review ▶

Manager Response
03/21/12
Resident

In a city full of apartment complexes that span the entire range from big to small and economic to luxurious, Trailway Ponds truly stands out. My girlfriend and I have lived at Trailway for approximately three years, and have nothing but… Full Review ▶

Manager Response
03/18/12
Resident

My family has lived at Trailway Pond Apartments for almost a year. We haven't had any serious problems with anything. I would recommend it to anyone searching for a nice, laid-back place to live who has realistic expectations about what apartment… Full Review ▶

Manager Response
02/27/12
Resident

I have lived at Trailway Pond for 2 years and I still live here. I have had a great experience. I really feel like it is home. The only problem that I have with the laundry is the residents that aren't… Full Review ▶

Manager Response
02/06/12
Resident

When my roommate and I were searching for a place to live, we were so sick of looking that we just settled at Trailway Ponds, mainly because we both have dogs and it seemed convenient that this place has no breed… Full Review ▶

Manager Response
07/11/11
Resident

1) All the surrounding apts have significantly cheaper rent; for same sq footage 2) The rental staff pretends to know everyone by name 3) The rental staff plays favorites with tenants; allowing several to break lease rules w/o consequence 4) Vehicles… Full Review ▶

03/19/11
Resident

The apartments alone are great. Especially for the price. Friendly neighbors and staff. Clean hallways and lobby. I have lived here for about seven months and haven't had a problem. The people who run the front office are happy to help… Full Review ▶

01/18/11
Resident

I have been a resident of Trailway Pond for 3 years and I really love living here. The staff in the office is always very nice and willing to help you out with any problem you have. If you have anything… Full Review ▶

11/29/10
Resident

Trailway Ponds is a great place to live! I am from a small town and was worried about moving to the big city. These apartments are near many walking trails, wooded area, and even have a pond for a mini escape… Full Review ▶

07/15/10
Resident

I enjoyed the time I lived here. The staff were amazing. They knew me by name and face. I could walk into the office at anytime and find a smiling friendly person ready to help with whatever. It is a beautiful… Full Review ▶

03/06/10
Resident

I have nothing but good things to say about Trailway Ponds. The office staff is polite and helpful. The maintance team responds within 24 hours no matter how big or small your problem is. The halls and common areas are kept… Full Review ▶

12/31/09
Resident

I love living here!!! Everyone who works and lives here is extremely friendly!! They know my whole family by name, and are always interested in my sons life. They have many fun community activities. I have lived in many different apartment… Full Review ▶

12/27/09
Resident

All 'A's. Excellent staff, especially Nic from the leasing dept. and both the maintenance guys are awesome. Report a problem.. gets fixed in minutes. Would highly recommend. Full Review ▶

06/08/09
Resident

Trailway Pond Apartments is an absolutely wonderful place to live. The staff here is so friendly and always remember your name. They go above and beyond the norm to help out in anyway they can. If you have a service request… Full Review ▶

04/27/09
Resident

I moved here from another apartment complex just down the road in Eagan. All I can say it, YES! The management here is fantastic, for the most part. We've never had to wait more than half a day for any maintainance… Full Review ▶

03/10/09
Resident

I have been living here for just over 2 years, this place is horrible, dogs releaving themselves in the hall and stairways. kids running about all hours of the night and when summer comes around people play there bass music so… Full Review ▶

01/28/09
Resident

I moved here from Summit Park and overall my experience has been better than Summit. The bad things- I live really close to the main entrance which I though would be convenient for taking out my dog (that is why I… Full Review ▶

12/28/08
Resident

In short, this place is unsanitary, noisy, and unsafe. Let me elaborate; Dogs relieve themselves in the hallways. Their owners don't clean up afterward and so it tends to go anywhere from two days to a week before it's gone. Some… Full Review ▶

12/02/07
Resident

It's not a luxury apartment, but they don't advertise as such. For what it is, it's good value. Dirty on the weekends, but not during the week. I blame the people that live here, and not the people that manage it… Full Review ▶

11/19/07
Resident

It's a place to live, if that's all you need. The halls are always filled with kids running and playing on the elevator. The laundry room is not vented properly and it becomes intolerable to stay, but if you don't stay… Full Review ▶

05/22/07
Resident

I just moved in and I love it! My dogs love it here too. My neighbors are so nice and the property is beautiful. I agree you can't beleive everything you read. I did my homework and checked into all the… Full Review ▶

04/21/07
Resident

this place is not safe. people are smoking weed in the underground. police are here at all hours of the night and day. the staff is not nice or professional. if you are late on rent, you are charge a huge… Full Review ▶

02/26/07
Resident

Do not rent here!!! My neighbors are insanely noisy, the hallways are always dirty, there is garbage on the floor of the trash room, and the garage situation sucks! Not to mention that I have complained tons of times to the… Full Review ▶

09/05/06
Resident

This apartment is just ok. The apartments itself are very nice but the really are not that safe. I have only lived here 3 months and already my car was broken into while it was parked in the garage(which should be… Full Review ▶

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