Excelsior and Grand
4630 Excelsior Boulevard, Minneapolis, MN 55416
952-285-6000  save favorite
AVERAGE RATING
recommended by:
53%

overall rating:
3.2
3.5
3.5 Parking:
3.8
3.81 Maintenance:
3.4
3.42 Construction:
3.0
3.0 Noise:
3.9
3.88 Grounds:
3.5
3.54 Safety:
3.0
3.0 Office Staff:
< | >

Moveout Extortion

From: -Anonymous-
Date posted: 9/18/2009
Years at this apartment: 2007 - 2009
 
I agree with some of the other reviews that the location is great but on moveout they are extortionist - no matter how clean you make the apartment, they will assess the fees no matter what you do. And they would not listen to reason - they just wanted their money. They informed us that the carpet was going to be replaced but assessed a $200 charge for stains in carpet that they were throwing away. The last thing we did as we moved out was to vacuum the entire place yet they charged us a $15 dollar fee for vacuuming the apartment. The bathrooms were cleaned completely but by the time they got thru charging, it cost $50 dollars for each bathroom. They are nice while you are there but once you leave, they are not so nice.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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