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The Apartment Shop

1825 2nd Avenue South, Minneapolis, MN 55403
16%
46
Reviews
16%
% Recommended
62%
City Average
08/25/14
Resident

I have lived at 1801 3rd Ave for about 4 months now. The building is falling apart. All the windows in the stairwells have no screens. there's shoe marks and cigarette burns all over the walls. The carpet smells like urine.… Full Review ▶

07/21/14
Resident

I moved into 2020 Nicolet Ave. in the beginning of July. I had saw these reviews online and called the management company to ask if there was in fact roach problems the woman who showed me the apartment (an older lady)… Full Review ▶

06/19/14
Resident

Worst company I've ever rented from. I've lived in their buildings for a little over 2 years now (the first apartment not initially being from them, but the company I rented from got bought out by them). My rent on my… Full Review ▶

06/08/14
Resident

The Apartment Shop/JAS Apartments are the LEAST PROFESSIONAL company I have had the displeasure of working with. Maintenance requests go unanswered for weeks and the office stonewalls constantly when calling for an update. Our building, 2101 E River Terrace in Minneapolis,… Full Review ▶

05/17/14
Resident

I also live at 905. I recently was talking to Matt, who posted a review and I agree with him. The management has done a good job overall. Sometimes, like everyone, they are busy, but they work hard to help their… Full Review ▶

02/28/14
Resident

Terrible place to rent from. Our building is infested with roaches...absolutely infested. We were without heat the entire month we moved in (which was January). There's a hole in the wall where our thermostat should be. The doors to the building… Full Review ▶

02/24/14
Resident

Hot water shortage everyday every time. Infestation with roaches and mice. And still they keep raising the rent for the 3rd, 4th time. But still they state. " we hope that you notice the improve of the maintenance" Full Review ▶

02/17/14
Resident

evidently a collapsed bathroom ceiling due to mold and wetness isn't enough to warrant unlivable at this total disaster of an apartment. steve is an indifferent, flip, rude, scumbag. DON'T DO IT. 25 e 25th is a nightmare Full Review ▶

02/04/14
Resident

Terrible infestation of cockroaches, VERY rude staff that are difficult to work with. Cheap appliances made to look nice, an absolutely disgusting experience. My heat didn't work the whole time I lived here. Ni one ever came to fix it. Just… Full Review ▶

12/23/13
Resident

According to the StarTrib (Dec., 2012) the City of Minneapolis was excited that the SLUMLORD OF SOUTH MINNEAPOLIS agreed to sell his properties to a new owner, Steve Frenz. So far there have been no improvements at 316 Oak Grove. In… Full Review ▶

12/15/13
Prospective Resident

The Apartment Shop, i.e. Jas Apartments, is technically slum management. Owner Steve Frenz went around a bought up all of the cheapest properties in the Twin Cities, "made improvements," and pushed up rent. But this review is not even about their… Full Review ▶

12/12/13
Resident

All I can honestly say that they are the most disrespectful unprofessional Slum lords I ever encountered. I wouldn't recommended anyone rent from these people. Amber is a snotty b!itch management sucks at the apartment shop.they have dogs in building when… Full Review ▶

10/08/13
Resident

My spouse and I moved into a townhouse owned by The Apartment Shop in May. I waited until now to post a review just to give my landlords time to make things right, but it doesn t look like that s… Full Review ▶

09/03/13
Resident

I live on Oak Grove street and while the building is close to everything it is NOT worth it!!! The building I live in constantly smells like dog and cat urine, the hall ways are always dirty and there is constant… Full Review ▶

08/30/13
Resident

Don't get me wrong, I love my apartment, but management is absolutely horrendous. It all started a few weeks after I moved in. My kitchen sick wasn't draining well, so I reported it. A week later, my kitchen sink was backing… Full Review ▶

08/05/13
Prospective Resident

I was supposed to see an apartment showed by The Apartment Shop and never got a chance to look inside. The person who was going to show it to us was 15 minutes late, and when I called the apartment shop… Full Review ▶

12/29/12
Resident

I am very happy in my apartment in the Whittier neighborhood. My building is really quiet and I only see a few neighbors each day when they're taking their dogs out. I live above the Spyhouse coffee shop and love that… Full Review ▶

12/22/12
Resident

I have lived in an Apartment Shop building for almost 3 years (not this one specifically, but same area) and I have no serious complaints. The building and grounds are well maintained, the grass is mowed in the summer, and the… Full Review ▶

11/26/12
Resident

I would STRONGLY encourage you not to rent from the apartment shop. 1817&1825 2nd ave south both have extreme bug issues. I've reported this issue multiple times over the last 10 months and problem still ongoing. All of my furniture and… Full Review ▶

08/21/12
Resident

I still live here. I report maintenance issues all the time. They never fix them. I've even reported the roaches....nothing happened. I actually caulked the gap between the floor and the wall all around my place. THAT keeps the roaches out.… Full Review ▶

07/26/12
Resident

I've lived at an Apartment Shop property for almost 2 years and honestly, they've been a very affordable place to stay. The staff has always been courteous and prompt and I have a feeling that the people who post this negativity… Full Review ▶

06/04/12
Resident

I almost moved into an apartment at 2020 Nicollet. It looked great when I walked through. I decided to put down a deposit and sign a lease with them. Before signing the lease, I heard through the grapevine (my sister had… Full Review ▶

06/04/12
Resident

They will rip you off every chance they get. They never do maintainace and some buildings have roaches. Don't rent with these people!! Full Review ▶

05/19/12
Resident

AWFUL! I live in the 3013 Grand Ave S. building. I have NEVER lived some where with such tacky/unprofessional people running the "main office." First things first... THERE IS NO FITNESS CENTER!! That is totally a lie to sway you to… Full Review ▶

04/28/12
Resident

Terrible, unresponsive slum lords. They will try and cheat you out of every cent through bogus fees and made up charges. Avoid at all costs. Full Review ▶

04/23/12
Resident

Besides being overpriced the building seemed to have a constant roach problem. The building was frequently broken into and damage to the building including the door and window would go unfixed for weeks. Our oven never properly worked and we had… Full Review ▶

03/19/12
Resident

We lived in a unit at 1801 3rd Ave S for two years. In that time we experienced: roach infestations, rodent infestations, leaking ceilings at even a small amount of rain, noisy neighbors, neighbors who burglarize other neighbors' apartments, poor customer… Full Review ▶

02/08/12
Resident

I moved into a studio apt. that was a new remodel the entire complex at this point was being remodeled in sections. When my unit was complete JAS now The Apartment Shop moved me in and began working on the apartment… Full Review ▶

02/08/12
Resident

I previously wrote a review for JAS Apartments but have found out that they are now called the Apartment Shop. I am sure that this is a tactic to distance themselves from their well-deserved shady reputation but they, are in fact,… Full Review ▶

11/21/11
Resident

The Apartment Shop buildings are truly terrible places to live. Not only are they ridiculously overpriced (you'll sometimes have to pay in the ballpark of an extra 100 dollars for heat in the winter) you don't even get what you're paying… Full Review ▶

09/27/11
Resident

I lived in one of the Apartment Shop's studio apartments in Steven Square for 4 years. I loved my apartment. The layout was perfect for me. It was spacious, great closet, open with lots of windows and light. If I could… Full Review ▶

09/19/11
Resident

BED BUGS. COCKROACHES. Need I say more? I can guarantee they were not brought in by me! I have never had a pest issue! Before moving in we asked about pest issues, they said there has never been a problem. LIE!… Full Review ▶

09/13/11
Resident

This has been the worst experience I have ever had with an apartment manager. The guy has had to fight foreclosure on all his property. They are constantly hiring new employees because the old ones leaving the horrible management. There are… Full Review ▶

05/27/11
Resident

(The apartment shop) or Steve Frenz, is not a human being but a corrupted, deceitful, unprofessional landlord/animal. We were unable to view any reviews for the apartment shop before signing the contract. Due to the pressure we had of moving from… Full Review ▶

04/14/11
Resident

i think their ok so far my family and i have only been living there for a couple of months.... our rent was gonna be 790 but we said that we didnt want it anymore because of all the bad reviews,… Full Review ▶

04/04/11
Resident

I lived in one of the JAS, now The Apartment Shop, units. Our heat did not work for three months, we called numerous times, but it was never fixed. Our apartment was a balmy 55 degrees all winter long. While living… Full Review ▶

03/31/11
Resident

Just received notice of a $30 rent increase. It had me a little excited and I called the office. I had a long discussion with landlord Steve. He reminded me that I had been in the apartment for almost three years… Full Review ▶

03/26/11
Resident

These guys know how to get things done! My dog knocked a lamp over and it broke my window on a Friday night. I called the office at 9:30 on a Saturday morning. Steve Frenz, owner of the Apartment Shop came… Full Review ▶

02/27/11
Resident

Im not a person who likes to move around a lot and when I chose this place I was hoping I would not have to think about moving for quite some time. Well, Ive been miserable since the first day I… Full Review ▶

11/02/10
Resident

I lived in their 2020 building from October 2009 to October 2010. Right off the bat, I was lied to about having my own storage unit in the building and all I got was "oh, that's no good. Sorry you were… Full Review ▶

09/29/10
Resident

very unprofessional, rude, sleazy, money grubbers! 500 dollar non refundable pet deposit but your dog cant have a voice box. Tenants that live there for 10 years and are creeeeeepy! If u have an issue in your apartment like leaky sink… Full Review ▶

09/03/10
Resident

the apartment shop recently changed names and moved to a new location, trying to rid themselves of the stigma attached to their buildings, i presume. nevertheless, avoid their apartments AT ALL COSTS. i have been living in their 2020 building and… Full Review ▶

08/10/10
Resident

I've rented from the Apartment Shop at six different apartments over the last twelve years. As my life has changed, they have been there to accomodate. From the $375 studio I first rented in the Lyndale Neighborhood to three different larger… Full Review ▶

07/19/10
Resident

Took me nearly 6 months (4 written letters, countless phone calls, pressure from mediation services, and threats of court) to get my security deposit back from them. The first check bounced, and then they still told me "Sorry, we don't have… Full Review ▶

06/15/10
Resident

Don't be fooled, The Apartment Shop is the new name for what used to be JAS Aparments. Never fear though. They suck as much as ever. Repairs are done only if you ask 5 times and they NEVER provide prior notice… Full Review ▶

06/14/10
Resident

I moved into my apartment in March and I've been so happy. I have a one bedroom apartment that has 3 closets, big windows that look out at a park and the kitchen is open to the living room. I really… Full Review ▶

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