Let me start by saying that the staff and maintenance staff in the leasing office are wonderful, but the corporate office is TERRIBLE to deal with. After paying $850 a month for a 1 bedroom, I can safely say that I was screwed out of a lot of money. The apartment itself is nothing special, with barely adequate heating and terrible quality water. My dishwasher would leave a film on my dishes even if I washed them WITHOUT SOAP. Every time I went in to complain, they simply said "it's the city's water." Bull.

When it came time for me to move out, (hallelujah!) Leslie, the leasing manager called me in a panic asking me if I could move out early, because she had told someone they could move in on the 30th. (my lease was up the 31st!) I did them a FAVOR and moved out 3 days early. What did I get in return' An $850 bill. Leslie forgot to send in my intent to vacate form and the corporate office thought I had broken my lease. After WEEKS of explaining and waiting to get my money back, they forgot to add on my pro-rated rent they owed me for moving out early. The corporate office treated me like a pariah and a criminal when I did everything exactly right, to the letter, and then some.

The corporate office is unprofessional, has absolutely no idea of the meaning of customer service and dim-witted at best.

The kicker on this complex is that they raised the rent $100(!) for the year 2008-2009. NO THANKS!

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