The Cliffs of Minnetonka formerly Cliffs at Ridgedale
12300 Marion Lane West, Minnetonka, MN 55305
612-545-2500  WEBSITE save favorite
AVERAGE RATING
recommended by:
17%

overall rating:
2.8
3.2
3.19 Parking:
2.3
2.26 Maintenance:
3.0
3.0 Construction:
3.0
3.02 Noise:
3.3
3.35 Grounds:
3.2
3.19 Safety:
2.7
2.72 Office Staff:
< | >

Worst apartment experience ever

From: -Anonymous-
Date posted: 10/19/2009
Years at this apartment: 2009 - 2009
User Response is available. 1 response
 
First off, Paula (the manager) is a complete b@#%* and totally rude. The only freebies are the bus ride downtown and the garage space. I live in a 1 bedroom and pay $35/month for water, gas and trash. Oh and the $3 processing fee for them to bill me for it. Ridiculous. Maintenence takes forever to fix anything and when they do fix it, be prepared to see them again because it is never done right the first time. This is supposed to be a luxury complex yet we're infested with centipedes, our appliances and cabinetry are from the 80's, the carpet is disgusting, oh my I can go on and on. The workout room in my building is the size of a large closet, not even big enough to be a bedroom. It's terrible. The centipedes and bugs are terrible, the mold is terrible, the no hot water is terrible. I hate this place and can't wait until my lease is up.


Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 10/19/2009
In all fairness, it's not just Paula who's completely rude, it's Wayne the maintenance guy and entire office staff (minus the one new girl, who seems nice). Unhelpful, unfriendly,& unprofessional should be their motto because it's the absolute truth!
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