The Grand Reserve at Eagle Valley
10285 Grand Forest Lane, Woodbury, MN 55129
651-436-1414  WEBSITE save favorite
AVERAGE RATING
recommended by:
58%

overall rating:
3.4
3.8
3.75 Parking:
4.0
4.04 Maintenance:
3.1
3.11 Construction:
3.5
3.5 Noise:
3.8
3.75 Grounds:
3.4
3.39 Safety:
3.4
3.36 Office Staff:
< | >

The staff is HORRIBLE

From: -Anonymous-
Date posted: 9/28/2008
Years at this apartment: 2006 - 2008
 
I have lived here for almost 2 years and do not intend to renew my lease. The community overall is nice but don't dare ask the management for anything. They don't care about you as a resident and seem to have no interest in keeping us. All they care about is our money. Ever since -----left things have gone down hill. The new manager and assistant manager seem self absorbed and ----------is about as robotic as you can get. -------leased our apartment to us and she was the only one in the office who seemed to have a genuine interest in the residents. That kind of service is hard to come by these days and we will truly miss her. My neighbor even said that she gave her notice BECAUSE -------left. There was a girl in the office for a while that seemed very nice but I haven't seen her lately. I guess that all of the good people don't want to work with the staff that they have now and frankly I don't blame them.

Again, we love our apartment and the community in general and will be sad to leave but I'm sure that we will find someplace just as nice with an even better staff.

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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