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Madison Seven Trails

500 Seven Trails Drive, Ballwin, MO 63011
Website
86%
120
Reviews
86%
% Recommended
68%
City Average
05/31/14
Resident

My husband and I have lived at this complex for only a few months and we are already counting down the days until our lease is up. The office staff were so friendly and eager to help while we were going… Full Review ▶

04/21/14
Prospective Resident

Upon touring this complex, I found it to be poorly maintained. While finishing up back at the office a resident came in requesting to speak to the property manager. His refirgerator had gone out and all of his groceries were lost,… Full Review ▶

02/11/14
Verified Resident

The community looks fine, and that is what attracted me in the first place. Once moved into the apartment, however, it looks a bit older than expected. Among the apartments that I have lived over the past few years it is… Full Review ▶

02/11/14
Verified Resident

I am so happy to be here! Neighbors are cordial, living near the park is delightful and the grounds are well maintained. The Management staff is always accessible and helpful. I am 5 mins away from anything I might need--mall, groceries,… Full Review ▶

Manager Response
01/28/14
Verified Resident

The staff are top notch and very responsive. The complex itself shows its age and poor quality craftsmanship in their maintenance years ago, but it's an affordable apt complex, not a high end one. I'd like to see management monitor the… Full Review ▶

Manager Response
01/20/14
Verified Resident

The only complaint I have is neighboring neighbor has a dog and does not clean the poop in the yard by my car. There needs to some kind of patrol of someone to check lighting and landscaping around the buildings. I… Full Review ▶

Manager Response
01/20/14
Verified Resident

I have really enjoyed my time here at Madison Seven trails. The apartment is spacious and clean (fun to decorate :)). The amenities of the complex have been great! All the office members have been very kind and informative!. The only… Full Review ▶

Manager Response
01/17/14
Verified Resident

There is a lot of animal poop from what I can see. And you can really smell everything a downstairs neighbor is cooking unfortunately. The level of noise isnt that bad though. And the dumpster areas often have trash all over… Full Review ▶

Manager Response
01/14/14
Verified Resident

Great community. Friendly and courteous neighbors. Great value for ammenities, location, staff and neighbors. After surviving a recent divorce, moving here has been a saving grace on the road to recovery. I'm greatful to call Madison at Seven Trails home. Full Review ▶

Manager Response
01/13/14
Resident

Parking, grounds, and apartment itself were all better than average. I rented an apartment with Madison Seven Trails in July 2013. I had several miscommunications with the staff before signing the lease. However, I will say they were trying their best… Full Review ▶

Manager Response
01/08/14
Resident

I moved into a 2bd, 2bath apartment a little over two months ago and hate this place already. When the neighbor cooks downstairs the smell wafts up into my apartment. I have also had to call maintenance 5 times since I… Full Review ▶

Manager Response
11/04/13
Prospective Resident

I took a tour of this complex recently. Overall I was impressed. The staff seems knowledgeable and helpful, although can be a bit rushed at times. The fitness center is amazing! There's a pool table and racquetball courts if you're into… Full Review ▶

Manager Response
08/26/13
Verified Resident

Everything has been great so far since moving in and the maintain e team is very good. They are very nice people in the front office and very friendly and willing to help you with whatever you need, definitely recommend this… Full Review ▶

08/19/13
Verified Resident

While the apartment itself is very nice and spacious, I would not recommend this apartment community. The management is very disorganized, and rude in times of need. The community is also somewhat dirty, with trash, and dead plants scattered throughout the… Full Review ▶

07/27/13
Verified Resident

wonderful experience Full Review ▶

Manager Response
07/21/13
Resident

I lived at Madison 7 Trails from 2011 to 2012. 385A Wood Green Drive. I had great neighbors and living 10 feet from the best pool in the complex didn't hurt either. What few issues I did have in my apt… Full Review ▶

Manager Response
07/16/13
Verified Resident

Very helpful and friendly office staff and neighbors. The development is conveniently located. The grounds are mature and well-cared for. This one-bedroom apt. has very good storage. Full Review ▶

Manager Response
07/16/13
Verified Resident

this place is AMAZING! Full Review ▶

Manager Response
06/20/13
Verified Resident

Not good. Would not recommend to a friend. Full Review ▶

06/19/13
Verified Resident

Very easy process to apply and move into our apartment. The staff is very helpful and friendly. Full Review ▶

06/14/13
Verified Resident

I enjoy my new apartment and have met some very nice people! Full Review ▶

Manager Response
06/10/13
Verified Resident

good location Full Review ▶

06/05/13
Verified Resident

Nice area; office staff rude Full Review ▶

05/31/13
Verified Resident

BEST Full Review ▶

05/28/13
Verified Resident

A nice well run development. Full Review ▶

05/14/13
Verified Resident

great Full Review ▶

05/08/13
Verified Resident

The staff was friendly and helpful in the moving process. Full Review ▶

Manager Response
04/25/13
Verified Resident

Great place to live- units are very large for the price! Full Review ▶

Manager Response
04/25/13
Verified Resident

Its centrally located. Great schools, great neighborhood, great staff here at the apartment complex. I'd highly recommend Seven Trails. Full Review ▶

Manager Response
04/11/13
Verified Resident

It's been very good. The only things I don't like is my kitchen and no satellite.Also, the parking lot at my apartment sometimes there is no where to park. assigned spaces would be nice. Full Review ▶

04/02/13
Verified Resident

From the day Sarah said I think I know the unit that you would like , our experience, at Madison Seven Trails has been wonderful.Our unit is perfect for our needs, Per our survey all aspects are EXCELLENT. Full Review ▶

Manager Response
03/23/13
Verified Resident

I've been here almost 5 years and I couldn't be happier. Everyone is so friendly and helpful. I consider this my home. Full Review ▶

Manager Response
02/28/13
Verified Resident

The office is professional. They follow up. They are helpful. The maintenance staff is good and respond quickly. The apartments are very safe and quiet. Things are not stolen off your porch etc..Parking is pretty good. After hours maintenance service is… Full Review ▶

02/20/13
Verified Resident

Lived in Seven Trails 40 years ago, and moved into a house one year after married. The community was so nice then that after my husband died in 2010 I moved back to be closer to family and the convenience of… Full Review ▶

02/17/13
Resident

The apartments are well kept and clean on the inside and out. But the walls are very thin and have had problems with noise coming from the neighbors. Which is to be expected of apartment living. The thing I was no… Full Review ▶

02/14/13
Verified Resident

The community is well kept by the maintenance staff. The walls in the apartments are thin so you can hear the neighbors above you which is kind of a turn off. Other than that I'm pleased with the community. Full Review ▶

02/12/13
Verified Resident

Good Full Review ▶

02/07/13
Verified Resident

Been good so far Full Review ▶

Manager Response
02/07/13
Verified Resident

This a beautiful community that I enjoy living in. Full Review ▶

Manager Response
01/29/13
Verified Resident

Very friendly staff, nice units, and fast maintenance response. Only wish they would contact when home delivery is delivered to office. Full Review ▶

01/26/13
Verified Resident

My husband and I have really enjoyed living in the Madison Seven Trails Apartments. Most of the time our service calls are answered promptly and satisfactorily. We like the location and accessibility to amenities. Full Review ▶

01/21/13
Verified Resident

I recently moved from a townhouse in Seven Trails to an apartment to save money and the office was very nice about helping me out. Full Review ▶

01/21/13
Verified Resident

For the most part, we have enjoyed our apartment, as well as the community as a whole. We have recommended Madison Seven Trails to several people, and our son moved into an apartment here two years ago at our suggestion. So… Full Review ▶

01/15/13
Verified Resident

Seven Trails is a great place to live! We are in a three bedroom 3 level town home and it is so spacious! The staff is very friendly and service requests are completed promptly. I highly recommend Seven Trails! Full Review ▶

01/15/13
Verified Resident

I like Anna at the office. She has helped me the most and is very friendly. Full Review ▶

Manager Response
01/08/13
Verified Resident

good Full Review ▶

12/17/12
Verified Resident

very happy here. attentive and responsive staff, swift maintance. no problems Full Review ▶

Manager Response
12/17/12
Verified Resident

My experience here has been one of ups and downs here. When I initially moved in, the office staff and everyone was friendly and helpful, willing to do anything I requested. Seems like the staff changes all the time and the… Full Review ▶

Manager Response
11/26/12
Verified Resident

positive Full Review ▶

11/24/12
Verified Resident

This is a beautiful place. I would be happy if the maintenance were competent. Full Review ▶

Manager Response
11/15/12
Verified Resident

Love the location and the price but hard to get a hold of the office at times. Full Review ▶

Manager Response
11/13/12
Verified Resident

The maintenance used to be terrible, but it has greatly improved in the last year or so. Sara in the office is fantastic and pleasant to deal with!! Full Review ▶

Manager Response
11/13/12
Verified Resident

so far, so good! Full Review ▶

10/23/12
Verified Resident

It has been great. Everyone who works here has been so helpful and nice. Full Review ▶

Manager Response
09/15/12
Resident

I have lived at Madison 7 Trails for 3 months now and have nothing but praise for this complex. I have had a couple of fixes, ceiling fan and light, and was fixed the next day. The move in was a… Full Review ▶

Manager Response
08/27/12
Resident

I love living at Madison Seven Trails. The apartments are very well built, very quiet neighbors, very large rooms, and the new manager and staff is excellent to work with in every way. I highly recommend this place for living. I… Full Review ▶

Manager Response
08/25/12
Resident

I wouldnt not recommend these apartments. They are loud and very noisey. You can hear the upstairs neighbors walking around. It would wake me up most every nght. I have an apartment over the laundry. I could hear people doing laundry… Full Review ▶

04/15/12
Resident

Positives: Amenities are great (pool, clubhouse with gym and sauna, never had a problem with maintenance Negatives: Occasionally noisy, lack of washer/dryer in unit Full Review ▶

12/01/11
Resident

We've been here a year and a half, and are quite satisfied. The grounds are very well maintained,and the apartment is roomy and quiet. It's true that there are a few unsavory folks, but you'd find that anywhere. I especially like… Full Review ▶

Manager Response
09/23/10
Resident

I have lived at Madison for a little over a year now. The staff was very professional, personable, and helpful whenever we had an issue(especially Keith). The grounds are well maintained by the workers that I see out there at least… Full Review ▶

09/21/10
Resident

After living here for a year I have decided that this is a good place to live. The prices are a little high for some of the older apartments. But over all it was fun living here. We had a lot… Full Review ▶

08/31/10
Resident

After living here for about a year I would have to say I would definitely recommend it to another. They have large living floor plans and have a wide variety of choices of apartment kinds to fit different needs. It is… Full Review ▶

08/06/10
Resident

I recently moved here. I love the place. Grounds are nicely kept. Spacious Apartments. There are some problems I have noticed. They seem to be short staffed. Some of the staff is very unprofessional. On 8/3 I went to drop off… Full Review ▶

07/29/10
Resident

I do not recommend Seven Trails. I have lived here for 1 year and it has been one problem after another. On my first visit here to see an apartment, I was treated great and promised a great apartment. Ever since… Full Review ▶

07/18/10
Resident

My wife and I are moving into the apartments next week. The staff was great, and our sales person was very friendly and helpful. We were shown the actual apartment we would move into, and we lvoe the grounds and all… Full Review ▶

07/10/10
Resident

Management is awful! The told me I would have a specific apartment and then gave me completely different one which was more expensive and with NO EXPLANATION! The management proudly told me about the new brushed nickel light fixtures in every… Full Review ▶

06/19/10
Resident

I have lived here for a year and I plan on moving at the end of my lease. Maintenance sucks, it takes days to get someone to show up if you call in a problem and then they leave for a… Full Review ▶

01/15/10
Resident

I moved to Madison 2008. Oh my gosh biggest mistake I have ever made. Everyone here makes promises, but never keep any of them. I have been lied to all the time. I cannot wait until my lease is up this… Full Review ▶

11/16/09
Resident

We love Seven Trails. From day one the staff has been awesome, friendly, fun, and efficient. They have accomodated us with everything we needed. We love the spacious apartment, garage, and storage area. The grounds are kept clean and beautiful. The… Full Review ▶

11/14/09
Resident

We've been living at Madison at Seven Trails for 5 years now. Maintenance used to be pretty good about keeping the place in pretty decent shape. But over the last year or two, maintenance has been SLOW and doesn't seem to… Full Review ▶

10/13/09
Resident

I have lived at Seven Trails for over 2 years and it has been a great place to live! Apartment life is never without hitches, but overall it has been nice! The office staff is friendly and prompt in responding, maintenance… Full Review ▶

10/05/09
Resident

Staff: Since I first rented, there has been a change in management which has been a detriment to the community in my opinion. Not flexible, seem pretty stuck up if you ask me, and seem to encourage turnover with residents with… Full Review ▶

07/31/09
Resident

I have not had any problems at Seven Trails in the last three years. The apartment had a lot of space and was extremely quiet. The work-out facilities are pretty nice and the grounds are very attractive. Furthermore, it is ideally… Full Review ▶

05/12/09
Resident

OK, so I have to say we are not the complaining type; I write what I write only because nobody deserves to be blindsided like this. Let me tell you, for starters we have lived here a little over a year;… Full Review ▶

02/19/09
Resident

Likes: Great location - near city park, close to expressways and grocery stores. The staff is very professional and courteous. Though we have never participated, they do offer a lot of resident events. Rent is reasonable. Many pools, which is a… Full Review ▶

12/09/08
Resident

If you look at this complex, it looks very nice but it isn't worth the stress. You can ask every leasing agent there the same question but you will always end up with a different answer. No one knows what they… Full Review ▶

11/30/08
Resident

In the 2 years that I lived at Madison, the management teams, maintenance crews and general atmosphere of the people who live there has taken a steep decline downhill. I first rented at Madison b/c I was told empty promises and,… Full Review ▶

11/23/08
Resident

I am glad to have to the opportunity to write a review on this property since normally when I call the property staff, I am calling to complain (maintenance issues etc). I have lived there for 1.5 years. The staff have… Full Review ▶

11/18/08
Resident

i have been living here for 6 months now, and I am finally getting the time to write this review. i want to let everyone know, that this apartment has turned out to be more than I could ask for. They… Full Review ▶

11/17/08
Resident

I have been a resident at Seven Trails almost 2 years and don't plan on leaving anytime soon. This is the first apartment I've lived in where maintenance requests are taken care of right away and not ignored for days. Sure… Full Review ▶

11/16/08
Resident

I just moved in and really like my new apartment! The amount of space I have and the w/d connection was the reason I'm here. I'm close to work, no concerns with parking and like my next door neighbor, who I… Full Review ▶

11/07/08
Resident

not a good place for anyone Full Review ▶

10/06/08
Resident

I have lived here for over a year now and just renewed my lease for another year. I have been very happy with my deicison to live here and my HUGE pretty apartment!! The staff has always been so nice to… Full Review ▶

08/18/08
Resident

I have lived in Seven Trails for nearly a year now and I am very happy to be leaving. They suckered me in to choosing these apartments by offering me a $200 discount for each month on a 13th month lease.… Full Review ▶

08/13/08
Resident

the staff will lie to you so much just to get you in this dump. i have lived her only just a few months now and the parking is horrible and they promise you 2 parking spots. yeah right good luck.… Full Review ▶

07/17/08
Resident

Hi, I have lived at Madison at Seven Trails for almost 3 years now, and I love it! My family and I have been treated like royalty. The staff is very curtious, and always ready to assist you with any problems… Full Review ▶

06/25/08
Resident

My wife and I have live at 7 trails for about a year now... When we first moved in there were a few problems, a stain, a door broken, a stair broke, water in the bathroom...We asked them to fix them,… Full Review ▶

05/19/08
Resident

I have lived at Seven Trails since August, since the day we moved in the staff has been very UNFRIENDLY, neither of our toilets have worked right since August, our lights in the basement do not work, our grabage disposal and… Full Review ▶

12/13/07
Resident

Been living in the apartment for about 7 months and I really enjoy it. I've only had a few minor complaints that needed fixed (garbage disposal, twice) and had someone come out within two days. Each time I called in to… Full Review ▶

09/11/07
Resident

Terrible management, the apartment next to mine has been vacant for a week with horrible smells from the 4 cats they had. They have done nothing even after several calls. Apartments very outdated, old fixtures and appliances, Brady Bunch color schemes.… Full Review ▶

09/09/07
Resident

Madison at Seven Trails is the last place you need to look for a great deal on your next apartment. I have lived here for several months and have experienced nothing but excellence from the staff and maintenance employees. They are… Full Review ▶

04/18/07
Resident

I know I've said it before, and I'll continue to say it. This place is great!!! I have been here for some time, and the staff (even AFTER its high turn-around) still does their best to make us happy. The rent… Full Review ▶

03/20/07
Resident

This place is horrible. On top of a very *unfriendly staff* they have a habit of loosing rent checks. I know of 6 people at this time, including myself, who are being evicted because they lost the rent and send letters… Full Review ▶

02/07/07
Resident

This place would be nice if it were managed better. Look up the Madison corporate website. They're based out of Philly and own a whole bunch of properties. St. Louis is low on their priority list, which is why nothing ever… Full Review ▶

07/18/06
Resident

Since the new owners have taken over things do seem to be heading in right direction. New maintenance supervisors seems to want and help where he can. Old one just sat around, never seen him. I think the band aid routine… Full Review ▶

07/02/06
Resident

seriously our court yard everyone are friends and we welcome new people- we have fun and we drink at night at the pool tell them you want to live in the bluesage courtyard its fun Full Review ▶

06/18/06
Resident

The apartment is clean and kept somewhat modern with a new dishwasher and fridge (no ice-maker, though). The oven is too small for anything but the tiniest meals.

The layout needs some help, since it's over 40 years old. The upstairs bathroom… Full Review ▶

04/21/06
Resident

i live in seven trails and the was things are fixed like our pool gate that has been broken since the beginning of fall and it's april 21st now and it's still broken ? thats not good fixing and upkeep Full Review ▶

01/09/06
Resident

As of 1/28/07, there is still huge branches and storm damage everywhere -which was a result of a bad ice storm that hit almost a month ago. I came home a week ago from work to discover several angry residents as… Full Review ▶

11/22/05
Resident

The people have made me feel so at home, and the place always looks beautiful! Definitely doesn't feel like you're in an apartment community! Full Review ▶

08/15/05
Resident

If the staff paid half as much attention to the inside of the units as they do to the grounds, I'd stay here. Seven Trails looks great from the outside and when I first moved in maintenance was ok. Then I… Full Review ▶

07/29/05
Resident

Beware of this place we have lived her fo r31/2 years now,things are falling apart,there are neighbors who play loud music,management doesn't care as long as they are getting their money.Don't dare ask to have anything fixed it takes months sometimes… Full Review ▶

07/16/05
Resident

My husband and I almost overlooked Seven Trails until we decided to drive through one day. After seeing the community and Vlasis Park, which is right in your backyard, we decided to call Seven Trails our home. We thoroughly enjoyed our… Full Review ▶

07/06/05
Resident

I have lived here for just 6mos. and so for I love it! I came from another community right down the street and I had a major mold problem! I finally am feeling better now that I am Seven Trails. I… Full Review ▶

06/09/05
Resident

I don't even know where to begin about how awful our experience was with Seven Trails West. EVERY time it rained, our apartment flooded. Water would come in through the sliding patio door and soak the living room and dining room… Full Review ▶

01/21/05
Resident

We've lived in one of the townhomes for just over 14 months now & really like it. We are renewing our lease for another 9 months. It's really nice, a lot of space for the money & a good, safe location.… Full Review ▶

01/04/05
Resident

I have lived here for one year, the good things are that the beautiful park is so close. The area is nice with lots to do and lots of shops very close. It has convienient highway access also. Cons are there… Full Review ▶

06/23/04
Resident

this place is unprofessional, ceilings leak, toilets run 24 hours a day, plaugs fall out of wall sockets unless you sit there holding them in, call maintenance to fix something and you can expect to wait atleast 3 days for someone… Full Review ▶

04/12/04
Resident

I have lived at Seven Trails for two years now and should have left after the first. To start your, half of your security deposit is non-refundable. It has takens DAYS to fix problems such a broken sink and my heating… Full Review ▶

03/29/04
Resident

Overall the apt is OK, watch out for parking, people hit your car and drive off several times. Ballwin police dont do crap about it. The walls are very thin. Beware of laundry room, infested with spiders and bugs! Otherwise it´s… Full Review ▶

02/21/04
Resident

I have lived in Seven Trails for 12 years. In that time the property has gone up and down with management changes. Currently, the office and maintenance staff are an improvement over the past, but the quality of residents is going… Full Review ▶

10/22/03
Resident

Watch out for this place. Parking has become a total nightmare. People are actually running businesses out of some of these apartments. Oh, and how could I forget the problems with the A/C and Heating. It still isn´t working right after… Full Review ▶

10/08/03
Resident

The management at the place is absolutely horrible. I have never encountered anyone so rude and so discriminative before. She does not accept or return phone calls. Full Review ▶

10/01/03
Resident

There´s no place like home. This really is a great place to live. A great value for your money, the staff (both leasing and maint) are great to work with, the grounds beautiful, location convenient, etc. What more can I say?… Full Review ▶

09/10/03
Resident

This is a fabulous property. It´s well kept and all of the staff is friendly and helpful. Maintenance staff is super, they come out to fix problems ASAP. For the price you pay for the apartment/townhome it´s well worth it. Take… Full Review ▶

09/10/03
Resident

I have lived at Seven Trails Apartments for two and a half years and I really love it here! The maintenance is great, the staff always goes out of their way to make sure that were happy. I love the fact… Full Review ▶

09/09/03
Resident

I´ve lived at the complex for the past 12 months and have been very pleased. It is safe, clean, well landscaped, and comfortable. It´s like a little community with all the street lights and fancy street signs. The 4 pools are… Full Review ▶

09/09/03
Resident

I have lived at Seven Trails for about 6 months now. I love it!!! My neighbors are wonderful. One of them has lived there for 16 years. We live right on the lake and it is beautiful. It is nothing for… Full Review ▶

09/08/03
Resident

we have lived at seven trails west for 4 months now. in our second month we had a small leak in our bedroom cieling. it took two days before they sent anyone from maintenance to check it out. then a few… Full Review ▶

09/01/03
Resident

I was going to move in here, until the leasing agent Melissa was hard to deal with very unhelpful. There are many kids in this area, on one occasion this kid hit my car with a rock and his mother standing… Full Review ▶

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