Aspen Woods Apartments
2990 Santiago Drive, Florissant, MO 63033
314-831-3333  save favorite
AVERAGE RATING
recommended by:
4%

overall rating:
2.7
3.4
3.39 Parking:
2.7
2.65 Maintenance:
2.6
2.57 Construction:
3.0
3.0 Noise:
3.7
3.65 Grounds:
3.0
2.96 Safety:
3.0
3.0 Office Staff:
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Looks Can Be Deceiving

From: lessthanpleased06-07
Date posted: 1/21/2008
Years at this apartment: 2005 - 2006
User Response is available. 1 response
 
The grounds are pretty and well-maintained. The display appartment is beautiful with the most modern appliances. However, the apartment that you actually move into will have many problems.
I lived in Aspen Woods for one year and moved as soon as my lease was up. A few months after I moved in the apartments were sold from a local management company to one based out of Chicago. The company out of Chicago is HORRIBLE. They are under staffed and slow to respond to the needs of their tenants.
I lived in a two bedroom tri-level townhouse. A few months after moving in I began to see roaches coming thru the drain in the laundry area of the basement. After speaking with a few of my neighbors I discovered that roaches are an ongoing problem in the townhomes. The mainenance team exterminates (or brings in an outside company) but the roaches reapper a few months later (they come in through the drain in the laundry room).
My refrigerator was noisy, outdated, and banged up but the manager refused to replace it. The sliding glass doors are cheap and constantly jumping off track, the dishwasher was from the 70s and leaked.
My utility bills were thru the roof due to poor insulation. Cold air poured through the big window in the living room, through the bottom of the front door in the living room and the sliding glass door in the kitchen.
I refused to continue to pay over $700 for an apartment that was not worth it.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: modepa Date: 01/23/2008
All of this is so so true, except I didn't know about the roaches!! Yikes!! I had the EXACT same experiences that this person listed! They take better care of the outside view than the inside.
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