Greenway Chase Apartments
629 Greenway Manor Drive, Florissant, MO 63031
314-838-2879  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
3.8
3.7
3.67 Parking:
3.9
3.89 Maintenance:
3.7
3.67 Construction:
3.9
3.89 Noise:
3.9
3.89 Grounds:
3.4
3.44 Safety:
3.6
3.56 Office Staff:
< | >

Terrible Management, Shoddy Construction Ruin Experience

From: susannej
Date posted: 1/31/2007
Years at this apartment: 2005 - 2007
 
These apartments are in a nice, safe area. The community is nice and neighborly. The apartment buildings themselves look nice-- on the surface-- from the outside.

However, after living at this complex for a couple of years I came to understand quite intimately just how shoddy the construction of the buildings is. They were built cheaply 25 years ago, using the cheapest materials and cheapest appliances, and they have not been maintained properly in the years since.

When you come to look at the apartments, they'll probably show you a renovated unit with new appliances, a fresh, neat paint job, and ceiling fans in every room. What you're likely to get when you actually move in is cheap paint slapped sloppily over wallpaper, 25-year-old rusty, unreliable appliances, musty 5-year-old carpet, and ugly old cheap, rusty light fixtures. At least, that's what I got.

And I tried to make the best of it. But it is very hard to live happily in a complex where the office staff treats tenants who actually want their ancient appliances fixed or replaced when they break down like unruly serfs.

The maintenance staff is kind, skilled, and punctual, but I was often told by the maintenance people that the office refused to authorize certain repairs. For the first several months I lived in this complex, at least once every couple of weeks, water flooded into my bathroom from the bathroom upstairs. The office staff tried to blame the little boy living upstairs, insisting his splashing in the bath was somehow causing gallons of water to flood through my ceiling in a gush. It was actually a plumbing problem, but because the office staff refused to take my complaints seriously, the problem was not fixed for months. For the entire first year I lived there, only three of the four burners worked on my electric stove. I only got them to repair the burner by threatening not to renew my lease. (The assistant office manager actually promised to replace the entire stove as part of the lease renewal agreement, but then they just came in and replaced the broken burner).

This complex also has a problem with a chronic carpenter bee infestation and serious problems with ants.

It looks nice for the price. Don't be fooled. Don't live here.

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 4 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   How Much to Budget for Rent - Nov 16
   Unique Apartment Pets: Guinea Pigs - Nov 11
   Apartment Romance: How to Date Your Neighbor - Nov 11
   Recommended Renters Insurance Features for Atlanta Renters - Nov 11
   What Information Does a Standard Rental Application Require? - Nov 11
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Greenway Chase Apartments
          Florissant apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif