Cornerstone Apartments
3950 South Jackson Drive, Independence, MO 64057
816-923-9300  WEBSITE save favorite
AVERAGE RATING
recommended by:
34%

overall rating:
2.8
2.3
2.26 Parking:
3.4
3.42 Maintenance:
3.1
3.08 Construction:
2.7
2.66 Noise:
3.5
3.47 Grounds:
3.0
2.95 Safety:
2.6
2.63 Office Staff:
< | >

Great facilities, lousy business practices

From: dprenter19
Date posted: 5/12/2006
Years at this apartment: 2006 - 2006
User Response is available. 3 responses
 
The facilities are very well maintained and what you would expect in fairly new complex. Parking spaces are limited unless you want to pay extra for a covered, reserved space. I rented a short-term furnished 2 bedroom and even though it was expensive, it wasn't unreasonable. The furniture was fairly low-end, but again, it was adequate. That's the good news.
The travesty is in their business practices. Where I thought I had an agreement for a two month lease (and paid a little extra for that), the contract said three months. The contract called for a 60 day notice and I pointed out to the manager that I would need to put in my notice now if that were the case. At that time the manager stated that since this was a 'corporate' lease, those terms didn't apply and that 30 days would be adequate. When I gave my notice 30 days later, a new manager informed me that I would need to give 60 days notice or pay a penalty of 2 months rent as it states in the contract. Every time I tried to have a discussion with the new manager, the contract (with the terms that didn't apply to a corporate lease) was referenced.
At the end of the lease to add insult to injury, they withheld all but $85 of nearly $500 in deposits for 'cleaning' the apartment which had been professionally cleaned after we vacated. I inspected the apartment personally and know a quality cleaning when I see it.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: cmsuearl Date: 05/15/2006
I concur, this place has highly unethical business practices especially in relation to move out procedures.
From: glitterbug0844 Date: 07/28/2006
the move out procedures are horrible. they whack you with a bunch of charges that are rediculously high.
From: Anonymous Date: 07/23/2007
O.k., now I am convinced that former Mansion staff must be working there.
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