Fountain View on the Plaza formerly Jefferson on the Plaza
4800 Oak Street, Kansas City, MO 64112
888-378-8994  WEBSITE save favorite
AVERAGE RATING
recommended by:
26%

overall rating:
2.2
2.2
2.15 Parking:
2.3
2.29 Maintenance:
2.2
2.19 Construction:
2.2
2.16 Noise:
2.6
2.64 Grounds:
2.3
2.31 Safety:
2.0
2.05 Office Staff:
< | >

Great location, but poorly managed...

From: ilee
Date posted: 5/31/2008
Years at this apartment: 2008 - 2008
 
Our family has been renting a 3 bedroom unit at Fountain View through the corporate account for the past 4 months. We have a corner unit on upper floor and have a fantastic view of the theis park and the water fountain. It's just too bad the complex is so poorly managed and is not tenant friendly at all... We took a chance on FV apartment despite the poor ratings on this site and the warnings from the previous corporate tenants. The location is ideal for our family, and we couldn't find a 3 bedroom unit in the Plaza area at a short notice.
Now we've been here for 4 months, there have been nothing but frustrations - bug infestitation in bedrooms, leaky windows, broken bathroom fans,broken screen door, constantly plugging toilets, frequently broken parking structure gate, peeling cabinet doors,and bug/cigarette butt infested swimming pool.
And it is a royal pain if you want to invite your friends or co-workers - visitor lot is always full and you must go outside to let them in. And the club house lounge/kitchen area is only for the management use (& show to new tenants) and can not be reserved or used for the tenant gathering.
The other day, the front office over-sold my reserved parking spot to another tenant. Ember, an office clerk, decided to put on a tow-away warning sticker on my SUV without verifying her parking log (and ignored permit on my windshield). She admitted that the spot was oversold & made a mistake but refused to correct the situation! Unbelievable...they are collecting $75/mo for the parking and all we get is a nasty warning sticker & deal with the other upset tenant...
It is very unfortunate for we love the location and tried so hard to accept the shortcomings. My family is glad that my corporate assignment in KC is over in a few months and will be moving back home in Michigan...

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 4 of 5
Office Staff:
1 of 5
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