Knollwood Apartments
#13,673 #46 #186

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Knollwood Apartments

4700 North Highland Drive, Kansas City, MO 64116
(83 Reviews)
$1,000 - $1,658/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2.5 Baths

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3 Bedrooms

3 Beds, 2.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

B

Review Ratings

Noise

3.5

Grounds

3.5

Safety

3.0

Office Staff

3.0

Maintenance

4.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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Knollwood Apartments Reviews

(83)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

richardwisniewski72@gmail.com

Resident 2023 - 2024

2/20/2024

The sights manager Monique and staff have been very helpful and kind .

My experience was a had problems in the past on moving in,losing money on application fees and such. Not this time I can say anything negative.Also the maintainence staff have been quick at fixing my plumbing issues.i highly recommend on a daily,weekly basis I see… See More >
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    11/27/2023

    DO NOT MOVE HERE

    This place sucks!!! I have lived here for 2 yrs and will not be renewing my lease! The staff is ------ they don it know how to communicate properly. I pay $1565 for a townhouse and just found out we no longer have snow shoveling… See More >
      Review Author Icon

      Xavier N_u

      Resident 2020 - 2022

      7/12/2022

      Terrible management. Constantly broken promises. No security,

      They promise security, but theft and other problems are constantly happening on the property. Just last night my car was broken into and the radio was stolen, which I know isn't the first instance of. They claim to have security, but I've seen them twice… See More >
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        Alisha.lohm

        Resident 2019 - 2020

        2/15/2021

        The units are infested with cockroaches. Maintenance is never done. My apartment flooded several times, and never repaired properly leaving me to live in Water damage and mold for months. Maintenance came once to address issues, said they would be back and never came. They… See More >
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          Daniel_S880

          Resident 2020

          9/23/2020

          I do feel bad giving Maintenance a 1 because i'm not sure it's the maintenance person's fault. I have been without air conditioning for 9 weeks. It seems like management isn't taking the matter seriously and that makes me upset. I asked for a rent… See More >
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            anonymous

            Resident 2020

            6/2/2020

            Been a resident for 3 years now too many homeless people in hallway laundry room etc n they destroy them maintenance takes there time n try to do patch jobs instead of the real work sewer bill is high for no reason pools never open… See More >
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              anonymous

              Resident 2018 - 2020

              6/1/2020

              Please don't move here !! Especially if you have children ! It's NOT SAFE ! Lots of crime and they charge you ridiculous fees for no reason !! Been dealing with roaches since the moment we moved in . They have mice badly as well… See More >
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                anonymous

                Resident 2020

                4/26/2020

                THIS PLACE IS NOT SAFE FOR ANYONE TO LIVE IN!!!! If I could give zero stars I would. Thankfully we will be moving out of this hell hole in 3 weeks. We didn't have a choice of moving anywhere else because of some credit issues.… See More >
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                  anonymous

                  Resident 2014 - 2019

                  11/26/2019

                  Two sparkling pools that are never open, roaches no matter how matter how many times pest control comes, constant plumbing issues and black mold they just want to hide instead of address. Shady management practices.

                    Review Author Icon

                    anonymous

                    Resident 2020

                    1/14/2020

                    Office staff lies. Monarch management lies and scams it's residents. They never answer the phone or return phone calls or emails. They don't think it's important for a resident to know that maintenance is coming into their home.… See More >
                      Review Author Icon

                      Christina_D878

                      Resident 2016 - 2019

                      7/2/2019

                      The apartment buildings need a upgrade, everything is outdated, security should also be important. Some residents clearly don't follow lease and their allowed to do so. Crime is increasing in area.… See More >
                        Manager

                        7/9/2019

                        Knollwood Apartments
                        Christina_D878, thank you for taking the time to review our community. Your loyalty means a lot to us, so if you ever have additional feedback, please don't hesitate to reach out via e-mail at residentservicesMO@monarchinvestment.com. We're here for you.
                        Review Author Icon

                        anonymous

                        Resident 2018

                        7/8/2018

                        I've have lived on this propery for 7 yrs and it has gone so far down its not even funny. Its turned into the WORST apartment complex I've ever lived in. Maintenace sucks. Apartment manager named ----- is rude. They let anyone, i.e. drug dealers… See More >
                          Manager

                          9/10/2018

                          Knollwood Apartments
                          I am sorry that your experience at our property has been unsatisfactory. I would like to look into any concerns that you have about your home. Please email me at tcrockett@monarchinvestment.com, or you can reach out to our on-site staff.
                          Review Author Icon

                          Hare.b

                          Resident 2017

                          12/25/2017

                          I can't wait to move out, horrible decision choosing this disgusting place to live. Don't fall for their friendly conversations in the office unless you want to be trapped in a years lease with ROACHES! If you get the opportunity to speak with the residents… See More >
                            Manager

                            2/22/2018

                            Knollwood Apartments
                            I am sorry that your experience at our property has been unsatisfactory. I will be happy to look into any concerns that you have about your home. Please email me at residentservices@monarchinvestment.com, or you can reach out to our on-site staff.
                            Review Author Icon

                            toyabsofine

                            Resident 2013 - 2016

                            11/4/2016

                            Worst Apartments Ever! Don't waste your time or money! The maintenance is the slowest ever, if they even show up and the office staff is so rude and unprofessional! Parking is crazy! But they are conveniently located in NKC; the only good thing about the… See More >
                              Manager

                              11/8/2016

                              Knollwood Apartments
                              I am sorry to hear that you are unhappy with your residency here. We apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation. Thank you.
                              Review Author Icon

                              anonymous

                              Resident 2012 - 2013

                              6/9/2016

                              We have been sitting on this review to debate if we wanted to take Knollwood to court for wrongful withholding of our security deposit. Ultimately, we decided the small claims would not be worth taking Knollwood and their slumlord corporation (Monarch Investment and Management Group)… See More >
                                Manager

                                6/13/2016

                                Knollwood Apartments
                                Hello anonymous, my name is Emily with Monarch Investment. Thank you for commenting on our community. Each of our resident's comments is important to us and we rely on available feedback. I am sorry to hear that your experience at Knollwood was unsatisfactory. However, we will take the information provided and continue to work on ensuring that all residents have an enjoyable living and move out experience at the community. I will be happy to look into any concerns that you still may have regarding Knollwood. Please contact me via email at emertz@monarchinvestment.com or reach out to our onsite staff. Best Regards, Emily
                                Review Author Icon

                                anonymous

                                Resident 2012 - 2016

                                1/5/2016

                                I honestly used to love living here, however, the past year and a half, the place has went downhill. There are grown people, and I used the term grown loosely, running up and down the halls all times of the night. Trash everywhere,… See More >
                                  Manager

                                  8/9/2016

                                  Knollwood Apartments
                                  Dear anonymous, my name is Emily with Monarch Investment. We apologize for our delayed response and are sorry to hear of the concerns you've mentioned. We are working to build a strong office and maintenance staff, and are constantly working to improve our community for our residents. We appreciate your feedback, though unfavorable, we respect your thoughts. If you have any concerns you'd like to address in further detail, please don't hesitate to reach out to our leasing office, or contact me directly at emertz@monarchinvestment.com. Best regards, Emily
                                  Review Author Icon

                                  anonymous

                                  Resident 2013 - 2015

                                  12/28/2015

                                  This is not a good place to live. They do not take care of maintenance requests at all. They treat you as if you are a problem resident, if you don't drop your maintenance request. They are overpriced, understaffed, and the property is neglected. I… See More >
                                    Manager

                                    12/29/2015

                                    Knollwood Apartments
                                    Thank you for your feedback. Our staff works hard to make sure every resident has an enjoyable living experience here, and we apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation. Thank you.
                                    Review Author Icon

                                    anonymous

                                    Resident 2013 - 2015

                                    12/26/2015

                                    For 8 months the laundry room at 1609 has not been secure after the door was kicked in. 8 months and still not fixed. Even after having to have the cops remove 2 people who were squatting in the laundry room and management doesn't deem… See More >
                                      Manager

                                      12/28/2015

                                      Knollwood Apartments
                                      Thank you for your feedback. Our staff works hard to make sure every resident has an enjoyable living experience here, and we apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation. Thank you.
                                      Review Author Icon

                                      David_Costa

                                      Resident 2010 - 2015

                                      11/18/2015

                                      I lived here for five years and I have seen a lot of people come and go and the neighborhood change. But I love this place! They have so much to do, its a great location and the people working there have been so good… See More >
                                        Manager

                                        11/18/2015

                                        Knollwood Apartments
                                        Hi, David. Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                                        Review Author Icon

                                        anonymous

                                        Resident 2010 - 2015

                                        10/29/2015

                                        I have lived at Knollwood Apts since 2010. I started out being happy living here and then was enjoying it less and less as things were starting to deteriorate. However with the new management and office staff things have improved greatly, outside and inside. Communication… See More >
                                          Manager

                                          11/2/2015

                                          Knollwood Apartments
                                          Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                                          Review Author Icon

                                          MSmomof1

                                          Resident 2013 - 2015

                                          10/20/2015

                                          Today I moved out and it was bittersweet. Prior issues at the property made me look forward to the day I could move and set the ball rolling for me to purchase a home. However, the past few months change has been happening and I… See More >
                                            Manager

                                            10/21/2015

                                            Knollwood Apartments
                                            Hello MSMomof1, My name is Emily with Monarch Customer Service. Thank you for taking the time to provide feedback on Knollwood Apartments! We're glad you enjoyed the improvements we made to our community. Our staff continually strives to ensure everyone has a pleasant experience at Knollwood. We wish you the best with your new home! Thank you again for providing your feedback on our community. Best regards, Emily
                                            Review Author Icon

                                            anonymous

                                            Resident 2015

                                            10/17/2015

                                            I have lived there for about two months an the office an maintenance staff have been real good .. The apt. Is really nice an the grounds are keep up ..

                                              Manager

                                              10/19/2015

                                              Knollwood Apartments
                                              Hello anonymous, My name is Emily with Monarch Customer Service. We're glad to hear you are enjoying your staying at Knollwood Apartments. Thank you for providing this glowing feedback and welcome to the community! Best regards, Emily
                                              Review Author Icon

                                              anonymous

                                              prospectiveVisited 2015

                                              10/17/2015

                                              Has great new management and maintenance staff

                                                Manager

                                                10/19/2015

                                                Knollwood Apartments
                                                Hello anonymous, My name is Emily with Monarch Customer Service.Thank you for taking a moment to comment about Knollwood Apartments. Our staff are continually trying to improve our community and ensure everyone has a great experience at Knollwood. Thanks for the feedback! Best regards, Emily
                                                Review Author Icon

                                                copes123

                                                Resident 2009 - 2015

                                                10/16/2015

                                                I enjoyed my 6yrs at Knollwood Apts. The current management team is very helpful, nice, and will to work with you on different issues (rent, maintenance, parking, animals.) I have recommend Knollwood Apts to my friends and family. I would consider moving back to Knollwood… See More >
                                                  Manager

                                                  10/19/2015

                                                  Knollwood Apartments
                                                  Hello Copes123, My name is Emily with Monarch Customer Service. Thank you for the great view of Knollwood Apartments! Our team is always willing to help our residents have the best experience. Thank you for taking the time to comment, and best of luck with your new home! Best regards, Emily
                                                  Review Author Icon

                                                  Angela.ridley@gmail.com

                                                  Resident 2014 - 2015

                                                  10/14/2015

                                                  Great place to call home. I work just south of downtown KCMO I love the location it takes just minutes to get to work. Friendly, committed management staff works hard to keep our community safe and clean. My townhouse is spacious, updated… See More >
                                                    Manager

                                                    10/14/2015

                                                    Knollwood Apartments
                                                    Hi Angela, My name is Emily with Monarch Customer Service. We appreciate you taking the time to provide feedback of Knollwood Apartments. We love to hear from our residents, and we're glad you are enjoying your experience at our community! Our team strives to make improvements and ensure our residents have the best experience possible at our homes. Again, thank you for taking a moment of your time to comment. Best regards, Emily.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: No breed or weight restrictions upon interview & approval!. Pet Limit: 2. Comments: 1 pet: $25 monthly pet rent + $300 one-time nonrefundable fee 2 pets: $40 monthly pet rent + $400 one-time nonrefundable fee
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                                                    • Dogs Allowed
                                                      Restrictions: No breed or weight restrictions upon interview & approval!. Pet Limit: 2. Comments: 1 pet: $25 monthly pet rent + $300 one-time nonrefundable fee 2 pets: $40 monthly pet rent + $400 one-time nonrefundable fee
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Carpet
                                                    • Clubhouse
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • Night Patrol
                                                    • Non-smoking Community
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Park Nearby
                                                    • Pool
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Se Habla Espanol
                                                    • Sundeck
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                                                    Leasing

                                                    Welcome to Knollwood Apartments! If you are looking for a charming community and are ready for the ultimate experience in apartment living, you have found the right place! We are nestled in the North Land of Kansas City, Missouri, and are near the exciting attractions that Downtown Kansas City has to offer! Knollwood Apartments is owned and operated by Monarch Investment & Management Group, LLC. You have your choice of beautiful 1 and 2-bedroom apartment homes or 2 and 3-bedroom town homes. Let us help you find an apartment or town home that will be the perfect place to suit your lifestyle. Our community offers a park-like setting to enjoy while sitting on your private balcony or patio. Not only is our community pet friendly, but we also have 2 seasonal pools for you to enjoy during the summer season! Our residents have easy access to all major highways that North Kansas City, Missouri has to offer, and we are located directly on the metro bus line. So you can get where you need to be and fast! We are perfectly situated just five miles North of Downtown Kansas City, Missouri.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 83 number of votes by renters, Knollwood Apartments is currently rated 2.6 out of 5 stars.
                                                    Knollwood Apartments is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Knollwood Apartments is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Knollwood Apartments is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Knollwood Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Knollwood Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Knollwood Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Cats Allowed
                                                    Restrictions: No breed or weight restrictions upon interview & approval!
                                                    Pet Limit: 2
                                                    Comments: 1 pet: $25 monthly pet rent + $300 one-time nonrefundable fee 2 pets: $40 monthly pet rent + $400 one-time nonrefundable fee
                                                    Dogs Allowed
                                                    Restrictions: No breed or weight restrictions upon interview & approval!
                                                    Pet Limit: 2
                                                    Comments: 1 pet: $25 monthly pet rent + $300 one-time nonrefundable fee 2 pets: $40 monthly pet rent + $400 one-time nonrefundable fee
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2.5 Baths

                                                    Check Availability

                                                    Knollwood Apartments

                                                    March 2024

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                                                    Knollwood Apartments is an apartment in Kansas City in zip code 64116. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,658. Nearby cities include Roeland Park, Raytown, Mission, North Kansas City, and Sugar Creek.

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