WHEN I FIRST WAS SHOWN A PROPERTY I LOVED IT, UNTIL I MOVED IN. THE APARTMENT I MOVED INTO WAS NOTHING LIKE THE SHOW APARTMENT, THE PLACE WAS A MESS.THE APPLIANCES WERE OLDER THAN I AM, THE PLACE WAS SO DIRTY I COULDNT EVEN MOVE IN. I GAVE THEM 3 EXTRA DAYS TO RECLEAN MY APARTMENT BEFORE I MOVED MY STUFF IN, AND IT TOOK 3 TIMES AND A TRIP WITH THE MANAGER TO GET IT IN EVEN LIVABLE CONDITIONS. I WAS ALSO TOLD THAT MY MOVE IN SPECIAL RENT WOULD STAY THE SAME FOR AT LEAST 1 MORE LEASE PERIOD.-THEY LIED, AND WHEN I CONFRONTED THEM ABOUT IT THEY COMPLETELY DENIED EVERYTHING. I GUESS THEY WOULD RATHER HAVE AN EMPTY APARTMENT THAN A TENENT THAT PAYS RENT ON TIME. I ALSO PAYED $25 FOR A EXTRA GATE KEY THAT WAS SUPPOSE TO BE A DEPOSIT WHEN I PAYED FOR IT, BUT WHEN I MOVED OUT THEY WONT RETURN THE DEPOSIT EVEN THOUGH I RETURNED THE KEY.I HAVE MADE 3 CALLES ABOUT THE KEY AND EVERYTIME THEY SAY THEY WILL LOOK INTO IT AND GET BACK WITH ME, AND THEY NEVER DID. FINALLY ON THE FORTH CALL THEY SAID IT WAS A STRAIGHT CHARGE AND I WILL NOT GET THE MONEY BACK.
THEY ARE THE RUDEST STAFF I HAVE EVER MET IN MY LIFE. I MADE AN APPOINTMENT TO DO A MOVE OUT WALK-THRU 3 MONTHS BEFORE I MOVED OUT(AT THEIR REQUEST)AND THEY NEVER SHOWED UP. I CALLED THIRTY MINUTES AFTER THE APPOINTMENT TIME TO RESCHEDULE AND THEY BASICALLY RIPPED ME A NEW ONE, BECAUSE I COULD NOT STAY 5 MORE MIUNTES AND WAIT ON THEM TO SEND SOMEONE UP TO WALK THRU. THEN THE OFFICE PERSONALL EXPLAINED THAT THEY HAVE OTHER THINGS TO DO AND ONE TENENT IS NOT THEIR ONLY PRIORITY. I THEN EXPLAINED THAT I HAVE A JOB AND I HAVE TO TAKE TIME OFF FOR THINGS LIKE THIS AND I WOULD APPRECIATE THAT THE APPOINTSMENT WERE KEPT. SHE STARTED CURSING AT ME AND SAYING I WAS BEING RUDE AND THEN HUNG UP ON ME, NOT WILLING TO RESCHEDULE THE APPOINTMENT. MOST OF THE TIME IF YOU WANT TO TALK TO THEM, YOU JUST HAVE TO SHOW UP AND WAIT UNTIL THEY HAVE TIME TO QUIT TALKING TO EACH OTHER AND HELP YOU. THE REFUSE TO SET AN APOINTMENT OR SHOW UP FOR AN APPOINTMENT DATE FOR MOVE OUT WALK THRUS OR ANY OTHER PROBLEMS WITH YOUR APARTMENT. THE GATES NEVER WORK SO DONT BELIEVE THE BS ABOUT A "SECURE RESIDENCE."
I WOULD NOT RECOMMEND THIS PLACE TO MY WORST ENEMY. A BIG IMPROVEMENT WOULD TO FIRE THE WHOLE STAFF AND START OVER WITH A FEW PEOPLE THAT HAS SOME SORT OF ORGANIZATION AND CUSTOMER SERVICE SKILLS.

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