Madison at Walnut Creek formerly The Woods of Walnut Creek
1300 NE Parvin Road, Kansas City, MO 64116
816-459-8733  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.7
2.8
2.84 Parking:
2.7
2.65 Maintenance:
2.6
2.59 Construction:
3.1
3.14 Noise:
3.4
3.37 Grounds:
2.5
2.51 Safety:
2.7
2.74 Office Staff:
< | >

Complete Lack of Integrity and Ethics

From: Strac47
Date posted: 5/13/2008
Years at this apartment: 2006 - 2007
 
Madison is owned by an out of state corporation and they could care less about the property and its tenants. It has a culture of dishonesty and employs people with a complete lack of integrity. The lying will start from the moment you walk in and continue throughout your stay. They will show you a model apartment and than rent you a dirty apartment without cleaning the carpet and fixing environmental health issues. My apartment had mold. The Manager refused to repair it until the roof was fixed. When I requested to move to another apartment without mold she would only allow me to move to another apartment if I paid a ridiculous increase in rent. I finally had to report them to the KC Health Department and they did cite them and forced them to repair the damage and eliminate the mold. The Manager was a totally classes person, who probably lacked a secondary education and any foundation of ethics. At one point I asked one of the office workers how they could work for a company like Madison and she said that's just the way all company's are. I replied that there are plenty of corporations that are operated with integrity and that she should give it a try. My vehicle was broken into, and cops were a frequent presense as the quality of the tenants continued to decline.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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Up to: Madison at Walnut Creek (formerly The Woods of Walnut Creek)
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