The Vintage at Zona Rosa
#19,779 #78 #289

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The Vintage at Zona Rosa

8811 North Congress, Kansas City, MO 64153
(217 Reviews & Surveys)
$940 - $1,660/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 708 sq. ft.

$940 - $1,135

See Floor Plan Details

A2

1 Bed, 1 Bath | 810 sq. ft.

$960 - $1,145

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 1 Bath | 993 sq. ft.

$1,089 - $1,350

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,076 sq. ft.

$1,119 - $1,415

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,148 sq. ft.

$1,229 - $1,425

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,351 sq. ft.

$1,325 - $1,660

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Vintage at Zona Rosa Reviews

(196)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2023

8/1/2023

Here’s your sign. Just say no to PRISM

If you needed a sign, here it is. Do NOT apply to be a tenant OR an employee at this company. Buyer beware. You been warned. If you have issues as a tenant, contact the BETTER BUSINESS BUREAU and get everything and I mean EVERYTHING… See More >
    Review Author Icon

    anonymous

    Resident 2020 - 2022

    7/8/2022

    Mail fraud. Do not move here.

    Would not recommend. While the grounds of the apartment and the prices are reasonable, the ongoing issues with mail fraud and lost packages are not. I've had multiple credit cards, packages and tax information go missing. My personal information was also recently compromised and it… See More >
      Review Author Icon

      anonymous

      Resident 2020

      7/13/2020

      We were sold here on the promise of the amazing amenities and how great the pool is and the gym is and how great the price was with these included. However, the gym has been closed for the entirety of our stay here and the… See More >
        Review Author Icon

        dellis16

        Resident 2020

        3/30/2020

        They have been nothing but great so far! We moved in during the COVID-19 pandemic and they were so helpful in making sure our move was seamless throughout. Since being forced to work from home, I've had plenty of time to walk the grounds on… See More >
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          anonymous

          Resident 2020

          1/6/2020

          I hate this place walk/move in same day toilets dirty, bulbs out,stains all over. Been heretwo months ready to walk no garden tubs as promised luxury unit right. Once a month maintenance walks in unexpectedly I complained in one hear out the other blind still… See More >
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            anonymous

            Resident 2017 - 2019

            7/29/2019

            I very much enjoyed the apartment and complex as a whole. The office staff has always been nice and accommodating. Any maintenance issues we had was dealt with in a timely manner, they especially escalated issues that were "hot" issues...bumped up in priority. The only… See More >
              Manager

              8/5/2019

              The Vintage at Zona Rosa
              Although anonymous- we know who you are & really miss having you as a resident. :) Thank you for such a wonderful review!
              Review Author Icon

              anonymous

              Resident 2019

              7/24/2019

              I have lived here for about six months and while I'm mostly satisfied with my unit, I'm not at all satisfied with the amenities and management's response to these issues. If you're looking for functional amenities that you pay for, stay away from the Vintage!… See More >
                Manager

                8/5/2019

                The Vintage at Zona Rosa
                Thank you for your review of our community. We try to resolve all issues in a timely manner. Please give me a call or drop by the leasing office during our business hours so that we can review this matter and work out a plan to address these issues. We look forward to speaking with you soon.
                Review Author Icon

                anonymous

                Resident 2019

                4/24/2019

                I just moved in this past January as I was relocating back from the East Coast. From the second I walked in to tour, I was impressed by the complex. It has a beautiful pool/hot tub/grilling area that I can't wait to use this summer!… See More >
                  Manager

                  5/13/2019

                  The Vintage at Zona Rosa
                  Thank you for the kind words. We are so glad you chose The Vintage at Zona Rosa for your new home in the Kansas City area and are so grateful to have you as a part of our community!
                  Review Author Icon

                  BrittanyK816

                  Resident 2018 - 2019

                  3/21/2019

                  I wish 0 stars were an option. The Vintage at Zona Rosa started off too good to be true. Everything seemed so perfect and easy-going. Kelsey was my leasing agent - who is no longer with them. My first sign that something was wrong was… See More >
                    Manager

                    5/13/2019

                    The Vintage at Zona Rosa
                    Thank you for sharing your review. We never enjoy hearing about negative experiences, but we're glad these issues have been brought to our attention. We hope all issues were resolved, if there are any other concerns we need to address please reach out to our leasing office during business hours as we do take your concerns very seriously.
                    Review Author Icon

                    anonymous

                    Resident 2018 - 2019

                    2/11/2019

                    I am moving out in a couple of weeks as I bought a home. I have loved living at The Vintage. It is a beautiful place to live and the office crew is so nice! The pool is my favorite spot, even though the hot… See More >
                      Manager

                      2/11/2019

                      The Vintage at Zona Rosa
                      We are so sorry to see you go, but congrats on the new home. Don't forget to send us anyone that may be in the need of an apartment in the future! We will be sure to have them enjoy the pool area also.
                      Review Author Icon

                      JeanBean27

                      Resident 2017 - 2018

                      3/30/2018

                      Don't fall for the new "Luxury" label that the complex is advertising--these are just typical mid-range apartments. The floors are squeaky, HVAC systems are old and inefficient, and windows are not energy efficient. I had a $300 electric bill one month this summer for a… See More >
                        Manager

                        8/6/2018

                        The Vintage at Zona Rosa
                        Thank you for sharing your review. We never enjoy hearing about negative experiences, but we are glad that you have brought these issues to our attention. We are currently working on solutions for some of the issues addressed, we would like to know more about the concerns you are having. Please give me a call or drop by the leasing office during our business hours so that we can review these matters. We look forward to speaking with you.
                        Review Author Icon

                        anonymous

                        Resident 2017

                        10/5/2017

                        The staff is friendly and I must admit I am in love with the gym and sauna. However, if you plan on moving in AVOID the first floor of the buildings in the back of the complex. Why? Because anytime it rains hard you will… See More >
                          Manager

                          10/5/2017

                          The Vintage at Zona Rosa
                          Thank you for your response. We are working on your concerns and wish you the best!
                          Review Author Icon

                          Branch_E

                          Resident 2015 - 2017

                          10/3/2017

                          I lived at The Vintage for 1.5 years with my 2.5 year old daughter and our small dog. We had a wonderful experience with the staff and enjoyed the newly renovated clubhouse and fitness area and tanning booth. There was no drama in the parking… See More >
                            Manager

                            10/3/2017

                            The Vintage at Zona Rosa
                            Thank you so much for the great review! We're so happy to hear you enjoyed the time you lived at The Vintage at Zona Rosa and wish you the best of luck in your new home!
                            Review Author Icon

                            anonymous

                            prospectiveVisited 2017

                            7/19/2017

                            My experience with zona Rosa was not the best, after reading the reviews I am very glad I did not move in. I was I was initially supposed to move in, but the management staff kept taking an extremely long time to approve my application.… See More >
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                              blueshowmemonkey

                              Resident 2015 - 2017

                              5/17/2017

                              So let me start off with the good things first..... I lived here for almost two years, lived here before the current management and during the current management. Overall, the property location is great, near Zona Rosa, near Target and Walmart and all the major… See More >
                                Manager

                                5/17/2017

                                The Vintage at Zona Rosa
                                We are disappointed to hear about your previous troubles while residing here. I'd like to touch on a few of your concerns and should you have additional questions please feel free to reach out to me. 1) Thank you for the positive review for Robbie! We feel he is a valued employee as well. 2) Turnover in the workforce can happen and a chance in office staff shouldn't affect your living situation so we apologize if it did. 3) Once moving out your key fob is deactivated. If you still have the fob, we would like it back as those are supposed to be turned in at move-out. 4) Our front drive has been repaired and there are no pot holes as you drive into our community. 5) As a community increases their occupancy it generally equates to more people residing there which means more parking is being utilized. As I mentioned I wanted to touch on a few topics and I invite you to reach out to me so we can discuss how to make our community better. Thank you!
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                                jjsbluez

                                prospectiveVisited 2017

                                5/7/2017

                                I wanted to let you know that i am very upset with you guys management team for denying my husband and i an apartment for a juvenile record that is sealed. Your policy clearly states in bold that we will not be denied over a… See More >
                                  Manager

                                  5/11/2017

                                  The Vintage at Zona Rosa
                                  We're sorry to hear that you had an unpleasant experience at the Vintage at Zona Rosa. We pride ourselves on providing the best customer service and making our community as welcoming as possible. In order to do this we must enforce our policy and abide by our requirements. We would; however, be more than happy to discuss your scenario more with you should you wish.
                                  Review Author Icon

                                  anonymous

                                  Resident 2013 - 2017

                                  4/15/2017

                                  If you're looking for a quiet place to live, this is NOT it. Management seems to think it's fine to allow residents with very, very loud cars to make as much noise as they want, day or night. These guys speed through the parking lots… See More >
                                    Review Author Icon

                                    KaySnyder

                                    Resident 2015 - 2016

                                    7/22/2016

                                    Living in the Vintage at Zona Rosa is about like doing time, not luxury apartment living. As soon as I moved in the courtesy at the front office fell tremendously, defensive every time anything is wrong on their end and unapologetic about poor service. When… See More >
                                      Manager

                                      7/27/2016

                                      The Vintage at Zona Rosa
                                      Kay, Although we enjoyed having you here at the Vintage, we are sorry that you had an unsatisfactory experience during your time here. As the new management, we always do our best to make sure that all of our tenants are happy and taken care of. We appreciate your feedback and will strive to do better. Good luck in your new home! Sincerely, Ashley Wise
                                      Review Author Icon

                                      md_roshan

                                      Resident 2016

                                      4/28/2016

                                      Having recently rented an Apartment here, I find these Apartments peaceful and well maintained The New Management is friendly, progressive and has so far delivered what they committed, I can see that they are proactive in providing notifications in advance and keen on doing Business… See More >
                                        Manager

                                        4/29/2016

                                        The Vintage at Zona Rosa
                                        Thank you so much for your kind words, Mr. Resident! The Vintage Team along with CRES Management is working diligently on providing our residents with excellent customer service as well as completing all the new renovations! We are so excited to see the transformation! Thanks again for your review- it means a lot to hear from our residents!
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                                        kentcarle

                                        Resident 2014 - 2015

                                        7/24/2015

                                        Having lived here now for close to one year (feels like 10 because of the construction), I have to say that this is the worst place anyone could ever choose to live. 1. For the size of this property, there is not enough staff to take… See More >
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                                          Resident 159791

                                          Verified Resident 2014 - 2015

                                          6/15/2015

                                          It was good when we called they answered the phone........... They came the following day and got the job done....................... I was pleased with service. I had them out before to fix the sink and they did a great job they were very friendly.… See More >
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                                            Resident 158077

                                            Verified Resident 2013 - 2015

                                            6/8/2015

                                            Poor or no response to requests- Looks run down- like location- like wildlife- like privacy-like space-water under door of closet outside ruined a dsk and I have to use renters insurance for it even though I was not warned that water leaked there

                                              Review Author Icon

                                              AAKrenter

                                              prospectiveVisited 2015

                                              5/13/2015

                                              I looked here a few months ago... NO THANK YOU. The blonde lady (I'm guessing she's a manager) was very rude to me when I arrived. She didn't smile or greet me, just looked at me like "who are you?!" The guy working in the… See More >
                                                Review Author Icon

                                                Donnieq

                                                Resident 2013 - 2015

                                                4/28/2015

                                                It's all about making money. There is a lot of misinformation and steering in their sales approach. It is dark and cars get broken into and wheels stolen nearly weekly in the 2 years I've been there! There is another car on blocks every few… See More >
                                                  Review Author Icon

                                                  Resident 146674

                                                  Verified Resident 2014 - 2015

                                                  4/14/2015

                                                  I love the apartments! If you are looking for quite place to live- move here! The exercise room needs updated- I dont go because there are several broken machines. No complaints about the living grounds.I love my apartment and love having friends over!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Detached Garages And Storage Space
                                                    • Free Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $150. Fee: $150. Rent: $15. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: We welcome dogs up to 99 lbs. No aggressive breeds please. Deposit of $150 plus a pet fee of $150 is required. Pet rent starts at $15. Call for more information. All fees listed are per pet.
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                                                    • Cats Allowed
                                                      Deposit: $150. Fee: $150. Rent: $15. Pet Limit: 2. Comments: We welcome dogs up to 99 lbs. No aggressive breeds please. Deposit of $150 plus a pet fee of $150 is required. Pet rent starts at $15. Call for more information. Pet fees listed are per pet.
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Pool
                                                    • Sauna
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
                                                    • Sundeck
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                                                    Leasing

                                                    Let your story unfold at The Vintage at Zona Rosa. Our apartments are tailored to fit your unique taste and style by offering six well-appointed floor plans featuring full size washer and dryer, 9-ft ceilings, and spacious kitchens with black appliances and room for all your favorite things. Not many communities offer their residents an infrared sauna or a gift wrapping station but we do. Enjoy life within this inspired neighborhood, convenient to everything the Northland has to offer. You ll be just blocks away from Zona Rosa; offering specialty shops, eateries and entertainment. Call today and reserve your new home and ask what else we are planning for you.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 08:30 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Canyon View Properties

                                                    D-
                                                    D-
                                                    Communities
                                                    31

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 217 number of votes by renters, The Vintage at Zona Rosa is currently rated 3.2 out of 5 stars.
                                                    The Vintage at Zona Rosa is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Vintage at Zona Rosa is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Vintage at Zona Rosa is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Vintage at Zona Rosa is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Vintage at Zona Rosa is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Vintage at Zona Rosa is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Canyon View Properties
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Fee: $150
                                                    Rent: $15
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: We welcome dogs up to 99 lbs. No aggressive breeds please. Deposit of $150 plus a pet fee of $150 is required. Pet rent starts at $15. Call for more information. All fees listed are per pet.
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Fee: $150
                                                    Rent: $15
                                                    Pet Limit: 2
                                                    Comments: We welcome dogs up to 99 lbs. No aggressive breeds please. Deposit of $150 plus a pet fee of $150 is required. Pet rent starts at $15. Call for more information. Pet fees listed are per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Vintage at Zona Rosa

                                                    March 2024

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                                                    The Vintage at Zona Rosa is a 708 - 1,351 sq. ft. apartment in Kansas City in zip code 64153. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $940 - $1,660. Nearby cities include Roeland Park, Raytown, Mission, North Kansas City, and Sugar Creek.

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