Timber Lakes Red Bridge
11205 Montgall Avenue, Kansas City, MO 64137
816-763-0330  WEBSITE save favorite
AVERAGE RATING
recommended by:
55%

overall rating:
3.2
3.0
3.04 Parking:
3.3
3.31 Maintenance:
3.5
3.47 Construction:
3.0
3.02 Noise:
3.8
3.76 Grounds:
3.2
3.15 Safety:
2.7
2.67 Office Staff:
< | >

Beautiful property, sketchy service

From: -Anonymous-
Date posted: 5/3/2006
Years at this apartment: 2005 - 2006
 
The apartments and grounds are beautiful, but for the most part the staff is not as friendly or accomodating as I've had in previous apartments. If you are looking for a place to fade into beautiful scenery and not have to worry about somebody smiling and saying Thank you when you drop off your rent check - this may be the place for you.

Apartments are pretty new so there aren't too many problems - though I heard frequent crackling sounds that made me uncomfortable with the electrical wiring. Also, we had a leak in the pipes above our apartment that led to mold in the bathroom. I've heard of other problems due to shoddy plumbing.

A major problem for us was the lack of usable storage. The number of cabinets and closets in the small 2 bedroom is lacking. There is one large storage closet in the first floor apartment under the stairs to the second-floor apartment - it is a cave with no light or shelving other than a coat rack.

The signing of the lease really sets you up for the level of service you can expect from the management - there is a long list of things that can incur a "$50 fine" - that became our running joke. Additionally, the lease makes it clear that routine maintenance, like clearing clogged drains, will not be performed by their maintenance staff. Also, the carpet is light-colored, leading towards a constantly dirty look.

However, it's a beautiful property - the apartments are well spaced from each other, there is a walking trail around the campus with four small ponds and lush landscaping throughout. Inside the apartments, there are some nice touches, like large tiles rather than linoleum through uncarpted areas, ceiling fans in all the rooms, efficient windows, refrigerator with ice maker. Overall, pleasant atmosphere.

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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