Timber Lakes Red Bridge
11205 Montgall Avenue, Kansas City, MO 64137
816-763-0330  WEBSITE save favorite
AVERAGE RATING
recommended by:
55%

overall rating:
3.2
3.0
3.04 Parking:
3.3
3.31 Maintenance:
3.5
3.47 Construction:
3.0
3.02 Noise:
3.8
3.76 Grounds:
3.2
3.15 Safety:
2.7
2.67 Office Staff:
< | >

Can't please everyone ALL the time!

From: tlar
Date posted: 6/5/2007
Years at this apartment: 2002 - 2007
User Response is available. 1 response
 
I have lived in what I thought to be all the BEST apartments in this area and I would have to say this one is by far the best. There are a few things that could be better...I definately agree that the old staff were more customer service oriented, but whenever an all new staff comes in, they feel as though they have to prove themselves and I think that's what is happening now! Some of the changes being made are for the better, and then others are just because they can! In their defense, when they "mowed everything down", it was winter,the trees were ratty and needed to be cut down so that when spring approached, it could start growing and be beautiful again! The landscaping is one of my favorite things to see on this property, but it could be maintained a little better. I think they are trying to cut corners and $ave as much money as possible, but maintenance can't do EVERYTHING....there should be a landscaping company on payroll to maintain such beautiful grounds.

Someone mentioned about the apartments being put together very cheaply because the walls are so thin, I don't think that makes them cheaply made, that's with any apartment! If they used all the BEST materials and the most expensive appliances, I hate to think about what the rent would be then!

Someone also mentioned about the shooting that happened down the street, that could happen near any apartment complex, the targeted person just happened to be this way. It was never said that she actually lived here, it was my understanding that she frequented this area, maybe she has family or friends on this property or maybe one of the two properties down the street! Statistics are always available from any area Police Department, my advice would be to check it before you make a final decision on any property.

Another comment that I wanted to respond to is about the manager being a slut with low self esteem...every person that has been on staff in the office excluding the maintenance crew because I'm not sure about them, has had an apartment on property, logically thinking, it would be more feasible for her to have invited this guy to her place where she knows for sure the comings and goings as opposed to "doing" him in an apartment that he shares with his chic and having no clue as to when she may show up! I guess it's possible, but off hand, I would have to say this didn't really happen! Furthermore, if it did, why would you hesitate to report this type of incident to her superior'! The 'supposed' threatening phone messages would have been all the proof needed!

I have had a few minor repairs needed in my apartment, but they were taken care of promptly and the maintenance staff has always been courteous.

The problem with the ants and gnats in the summertime happens in all apartments, in all houses and it's due to the change in weather. I've seen spiders, however, they are harmless and definately not brown recluse! The exterminators are out as often as possible, but with these apartments being in close proximity with the woods, insects should be expected. I usually 'fog' my apartment in the summertime as an extra to keep the insects away.

I like that the trash dumpster is in one central location. People do disgusting things with trash and all sorts of other things, so I would prefer not to see BIG dumpsters all around property!

For the most part, I have enjoyed my stay here, moreso with the old staff, but my lease will expire and I have decided not to renew.

Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
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User Responses

From: Anonymous Date: 08/27/2007
What a strange review. I have lived in many apartment complexes over the last 10 years. My job requires that I move to a new city every year or so. I have lived at Timber lakes on two separate occasions. Once with the old management in 2003 and once with the new management in 2006. The decision to try it again was a bad choice. The new management is terrible and the apartments themselves have completely deteriorated (ragged carpet, cracked and chipped tile, leaky windows). I agree that they are cheaply made, compared to all the other complexes I've resided-cost comparative. Management is terrible, compared. Maintenence is good.
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