Camden Trace formerly Spanish Trace Apartments
2000 McKelvey Hill Drive, Maryland Heights, MO 63043
314-434-0077  WEBSITE save favorite
AVERAGE RATING
recommended by:
38%

overall rating:
2.5
2.6
2.56 Parking:
2.9
2.88 Maintenance:
2.4
2.4 Construction:
3.1
3.12 Noise:
2.9
2.88 Grounds:
2.7
2.72 Safety:
3.1
3.12 Office Staff:
< | >

Where to start

From: -Anonymous-
Date posted: 8/6/2008
Years at this apartment: 2008 - 2008
 
I had high hopes as the staff was really nice before I signed the lease.....

Since then it has been horrible. I have a two bedroom townhouse that I pay to much for and expected to be treated like a human. Here is what all that has happened in 5 months so far!

1.) The sidewalk in front of my place floods everytime it rains and makes a major mudpit. I asked for this to be fixed. They said they are working on the drainage in the complex. So far it has not be fixed and I continue to walk through mud. I asked for the back door to have a keyed lock so I could use it in the meantime and they said it could be done. One work order in place. It got canceled by maintanance for an unexplained answer to me. Same thing with the second work order. The third work order they actually came and measured for a lock and have not been seen since. This has been on going for four months. Its always nice to go to work in wet muddy shoes.

2.) I had the maintance people clean out the dryer duct because something had to have died in it. It stunk bad and the dryer was not drying clothes. This is a newer set of washer and dryer that worked fine at my last place. They came and cleaned the duct out and tracked dirt through my place scratched up my dryer and left lent all over the floor. ( I had to clean up after them!!!)

3.) I have had to report the garbage disposal several times. Once in person while paying my rent. I was told by the office that I was not suppose to put food in the disposal. WHAT IS IT THERE FOR THEN' To cut up water!!!!

4.) My fiance planted some flowers in our private patio area. A few months later when they were just about to bloom. Someone from the landscaping company pulled them out of the ground. The office did not beleive her and said we would not do anything like that and to call and complain to the landscaping company that they are responsible for!!

5.) They are using the limited parking lot for landscaping materials and have been since I moved in. So if you look out our back windows it looks like a dump. You see dirt with weeds growing, stumps, rocks, old landscape timber, etc.

6.) They let a maintance guy leave his van in our area of the parking lot. It has not moved and has tags from several years ago on it. It is just roting in the best parking spot we have in our limited spaces. He doesn't even use it. He should park it by his apartment or by the office!

They have been rude to my fiance everytime she talks to them and just try to passify me with answers I want to hear, but never follow through with. We can't wait till our lease is up so we can move!!!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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Up to: Camden Trace (formerly Spanish Trace Apartments)
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