#8,820 #24 #109

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Vangard Lofts

1110 Washington Avenue, Saint Louis, MO 63101
(106 Reviews)
$935 - $1,369/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

$935

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath

$1,234

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

$1,369

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

C-

Review Ratings

Noise

1.0

Grounds

1.5

Safety

1.5

Office Staff

2.5

Maintenance

3.0

Neighborhood

3.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.5 days

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Vangard Lofts Reviews

(102)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

jawhitlock18@gmail.com

Resident ā€¢ 2020 - 2023

12/18/2023

Worst living experience Iā€™ve had.

Honestly this was one of the worst living experiences Iā€™ve had. It you have issues or trouble with things donā€™t expect them to do anything. Unless you live at their other property Bogen they donā€™t care about you. Between fire alarm constantly being tripped andā€¦Ā See More >
    Manager

    12/20/2023

    Vangard Lofts
    We are deeply disheartened to read this feedback among the other rave reviews of Vangard Lofts. We are committed to delivering top-notch service especially when it comes to the maintenance of your home. Unfortunately we are unable to determine which of our valued residents shared these comments based on the details of the review; will you please reach out to our management team at residents@maxusprop.com with your name and apartment number so that we can research your concerns further? It is a priority of ours to turn your experience around ASAP!
    Review Author Icon

    Resident 1140361

    Verified Resident ā€¢ 2022 - 2023

    5/12/2023

    Some friendly residents and I have enjoyed living here, but there are a few residents who like to party and can be disturbing from time to time. There are serious pest issues in the building, which I hope, will be addressed and solved in theā€¦Ā See More >
      Manager

      5/15/2023

      Vangard Lofts
      Thank you for taking the time to share your thoughts with our team! We are excited to know that you are enjoying Vangard Lofts overall. We appreciate your recognition of the importance of being a good neighbor and are eager to address these violations with those around you. Will you please email these details to manager@vangardloftsstl.com so that we can document your concerns and work on a more emphatic approach? We also want to make sure your pest control concerns are handled! As your review is anonymous we are hopeful to hear from you soon so we can address this right away!
      Review Author Icon

      Resident 1125724

      Verified Resident ā€¢ 2022 - 2023

      3/27/2023

      I first moved in I enjoyed it,learning the neighbor's and weirdos that get into the building has me now a bit uncomfortable! I love my loft so once I'm there I feel good. I believe it will get better

        Manager

        3/29/2023

        Vangard Lofts
        Thank you for taking the time to share your feedback with us! Whie were glad to know that you're enjoying your loft overall, your complete satisfaction is our number one priority. As your review is anonymous, we ask that you connect with our manager so we can learn more about the situations that cause you discomfort. Hoping we can connect and ease your mind a bit!
        Review Author Icon

        Resident 1096683

        Verified Resident ā€¢ 2022

        12/22/2022

        Horrible, I pay for pest control and pest control has never entered my apartment to spray. Response time from office is horrible, they are barely in the office ever either. Homeless people are able to enter the building as they please. Hallways and elevators areā€¦Ā See More >
          Manager

          12/23/2022

          Vangard Lofts
          We appreciate you taking the time to share your feedback about your experience at Vangard Lofts. Our team takes great pride in our community which includes attention to communication, maintenance, and your comfort. As your review is anonymous, we ask that you please reach out to manager@vangardloftsstl.com so we can discuss having your apartment serviced for pest control and the areas that you feel we should give more focus to in terms of cleanliness.
          Review Author Icon

          Resident 1085122

          Verified Resident ā€¢ 2022

          11/14/2022

          I love my unit but the building itself does not seem to be attended to. Spills, the bathroom downstairs is often out of tp, gym is often out of wipes, dust bunnies and crushed food in the gym, seems like the real issue is noā€¦Ā See More >
            Manager

            11/14/2022

            Vangard Lofts
            Thank you so much for your review of Vangard Lofts. We know how important it is to come home to a pleasant and well-maintained environment and are deeply sorry we haven't surpassed your expectations! We appreciate you taking such pride in the visual appeal and cleanliness of the community and will be sure to give some extra focus in the coming weeks. Will you please continue to let us know how we're doing, as your complete satisfaction is important to us? Many thanks!
            Review Author Icon

            Resident 1033907

            Verified Resident ā€¢ 2018 - 2022

            6/8/2022

            First off I want to say that the staff are very friendly and helpful people?the residents are friendly?. I love that it's pet friendly and there is a choice to park in the basement garage or outside gated garage

              Manager

              6/9/2022

              Vangard Lofts
              We are delighted to know that you are so pleased with your experience at Vangard Lofts! Thanks so much for making your home in our beautiful community, and for your compliments on our team. We sincerely appreciate having you as one of our valued residents!
              Review Author Icon

              thenamesjilly@gmail.com

              Resident ā€¢ 2021 - 2022

              1/31/2022

              Incredibly noisy. Not neighbors but the drag racing outside. Not to mention they make you pay for parking but people will wait outside the gate until you open it and steal your parking spots . The leasing office doesnā€™t give a ---- about anything andā€¦Ā See More >
                Manager

                2/1/2022

                Vangard Lofts
                Gilmar, we always appreciate feedback from our residents as it helps us provide a better experience, and we regret that the drag racing is keeping you awake at night. That indeed must be frustrating. Our team does care very much about our valued residents and we're happy to address your concerns. If you notice a specific person or type of car that's taking up spaces, please let us know so we can handle this with the right person. While our lease maintains that we cannot be held responsible for mail, we encourage you to reach out to the delivery merchant to file a claim. We'd like to speak to you in further detail about your concerns, so please reach out to manager@vangardloftsstl.com so we can set up some time to chat!
                Review Author Icon

                Resident 979115

                Verified Resident ā€¢ 2021

                12/6/2021

                Living here in this apartment is it's quiet it could be better security is not what it's supposed to be there's been break-ins and packages stolen also stuff that's not out of control on our control that's going to happen to us me and victimizedā€¦Ā See More >
                  Manager

                  12/7/2021

                  Vangard Lofts
                  We'd like to thank you for your detailed and honest feedback on your experience at Vangard Lofts. It's important that our residents feel satisfied during their time with us. We would like to hear more specifics on the matters you mention in your review as we aren't able to determine which of our valued residents has shared this feedback. Please reach out to residents@maxusprop.com so we can review your concerns in detail, and hopefully regain your confidence in our community!
                  Review Author Icon

                  Resident 973798

                  Verified Resident ā€¢ 2021

                  11/19/2021

                  DO NOT MOVE HERE! The apartment itself was fine but the building is horrible. Elevators, parking gates and even the front door are always broken. My car was broken into because of this and they won't do anything about but put on the high pitchā€¦Ā See More >
                    Manager

                    11/24/2021

                    Vangard Lofts
                    We are disappointed by your feedback especially involving interactions with our team. Our residents' satisfaction is our top priority and while we are happy to hear you enjoy your apartment, we want the rest of your experience to be just as stellar and we've noted the concerns about responsiveness. If you have anything to add, please email us at manager@vangardloftsstl.com.

                    Updated Review

                    Review Author Icon

                    Resident 886494

                    Verified Resident ā€¢ 2020 - 2021

                    11/12/2021

                    I love the apartments but the area is not safe, the laundry room is horrible, and I've had problems with stolen packages. It often smells like weed in the hallways and comes through the vents. I also hear gunshots outside the building pretty often, whichā€¦Ā See More >
                      Manager

                      11/12/2021

                      Vangard Lofts
                      Thank you for taking the time to share your feedback with the team at Vangard Lofts! We would like to hear more about what led to this rating, and are looking forward to earning your confidence so that you may experience the five star lifestyle you deserve!
                      Review Author Icon

                      Resident 969517

                      Verified Resident ā€¢ 2021

                      11/9/2021

                      Kind, caring, and professional office staff with Adam & Jeannie. Maintenance takes care of issues. Neighbors are all good people. Only 2 areas of improvement - vacuum more frequently, wanderers inside

                        Manager

                        11/10/2021

                        Vangard Lofts
                        We enjoyed reading your excellent review and compliments about our team members. Adam and Jeannie are true stars who consistently go above and beyond for our residents. Thanks, too, for the heads up about some areas that need attention.

                        Updated Review

                        Review Author Icon

                        Resident 882241

                        Verified Resident ā€¢ 2020 - 2021

                        8/20/2021

                        It's not very pleasant. Many times the elevators are broken, the cleaning staff is absent and the neighbors are loud and rude. The club next door is violently loud and incessant. You can hear it loudly all the way up to the 8th floor onā€¦Ā See More >
                          Manager

                          8/23/2021

                          Vangard Lofts
                          We really do appreciate your honest feedback and regret that your experience at Vangard Lofts has been anything less than exemplary. We are working closely with the owners of the venue on the noise concerns, as we know that your peace and comfort are of the utmost importance. If you are experiencing issues with your neighbors, we ask that you please share specifics with us so that we can address them individually. It's our top priority to ensure our residents' satisfaction, so we invite you to reach out right away so that we can review your concerns in detail, and earn back your confidence!
                          Review Author Icon

                          Resident 889817

                          Verified Resident ā€¢ 2020 - 2021

                          4/5/2021

                          Community was nice and quiet but My unit had bricks falling from the ceiling. I feel like the leasing office was not as helpful and we're taking their time to fix the issue in which it became too late

                            Manager

                            5/13/2021

                            Vangard Lofts
                            How unfortunate that you experienced this! Although the issue may be fixed, please reach out to our team right away so we can ensure it's been handled to your utmost satisfaction. We are eager to restore your belief in the Vangard team!
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2018 - 2021

                            3/30/2021

                            TOO LOUD ??????. The management put a literal nightclub inside of the building. It rattles the windows at 2:00 a.m. management will do nothing about this. you will not notice it if you tour the place but you will definitely notice it the night beforeā€¦Ā See More >
                              Manager

                              5/27/2021

                              Vangard Lofts
                              We sincerely appreciate your honest feedback and regret your experience. Please note that we take noise concerns very seriously and are diligently working on a solution that will boost our residents' satisfaction. We know that your peace and comfort is of the utmost importance and look forward to earning your complete confidence once the appropriate parties are dealt with.
                              Review Author Icon

                              Resident 885565

                              Verified Resident ā€¢ 2019 - 2021

                              3/18/2021

                              Not the best or the worst apartment I've lived in. We used to have someone working normal business hours here at the office in case you had a quick question or concern but now they all work over a block away at another apartmentā€¦Ā See More >
                                Manager

                                4/19/2021

                                Vangard Lofts
                                Thank you for your review. We are always available in the leasing office if you need us. We currently manager three properties on Washington Ave, our leasing office is located central to the three prosperities for the convenience of residents in all three buildings. We are sorry to hear your package was stolen, we have noticed a few of the delivery services have left packages beside the mailboxes rather than the package room. We will address this with the delivery services. We are happy to have removed all AirBNB from our community. We are in agreement that the AirBNB apartments did not bring value to our community. If you experience noise complaints after office hours please call the security company. They will address the issue immediately, and we will follow up the next business day. I am sorry to hear there are items from your move in inspection that were not fixed, we are happy to revisit these items and have the corrected. We are happy to hear you are happy with your floor plan and the building amenities! We are happy to address any concerns you are having in the leasing office. If you are not able to visit the office you can contact us at 314-241-6644 or manager@thebogen.com.
                                Review Author Icon

                                Resident 885390

                                Verified Resident ā€¢ 2020 - 2021

                                3/18/2021

                                The Vangard Lofts main benefit is the location. It's in the heart of downtown. With that being said, it's the only positive thing I have to say. The staff is apathetic and condescending. They try to shift blame as much as possible. All of theā€¦Ā See More >
                                  Manager

                                  4/19/2021

                                  Vangard Lofts
                                  We are glad to see you enjoy the location! We love the Historic Loft District here on Washington Ave. We currently manage three buildings on Washington Ave. We are located central to the three locations for the convenience of resident in all three buildings. We are happy to address your concerns if you would like to visit us in the office. If you are unable to visit us we can be reached at 314-241-6644 or manager@thebogen.com.
                                  Review Author Icon

                                  Resident 883079

                                  Verified Resident ā€¢ 2021

                                  3/12/2021

                                  Everything is out of date. For the prices, you'd expect more. I've been here since 2019 and it's just not the same anymore. Downtown just isn't the same anymore. Staff is awesome, the property itself just needs some love. Had to move from the topā€¦Ā See More >
                                    Manager

                                    4/19/2021

                                    Vangard Lofts
                                    We are glad to hear you have had an awesome experience with our staff! We are sorry to hear you feel items are out of date. We are happy to discuss these items with you if you would like to stop by or contact the leasing office. We can be reached at 314-241-6644 or manager@thebogen.com.
                                    Review Author Icon

                                    Resident 882410

                                    Verified Resident ā€¢ 2020 - 2021

                                    3/11/2021

                                    Would not recommend to anyone. Apartment management is beyond slow to respond to anything. Elevators break down all the time. I personally have gotten stuck in them twice. There's a nightclub next door that shares a wall with our building and blares loud music. Thereā€¦Ā See More >
                                      Manager

                                      4/19/2021

                                      Vangard Lofts
                                      We are sorry to hear you have had this experience. We strive to create a great experience for all of our residents. We are sorry to hear you were stuck in the elevator twice. We have a company we work with closely that services our elevators. We understand your frustrations with the restaurant. We are following legal protocol when addressing the concerns with the restaurant. We are happy to discuss any further concerns you are having in the leasing office. If you are unable to visit us in the office please call or email us at 314-241-6644 or manager@thebogen.com.
                                      Review Author Icon

                                      Resident 882274

                                      Verified Resident ā€¢ 2020 - 2021

                                      3/11/2021

                                      Vangard lofts has decent customer service, but is extremely unreliable. They also have frequent maintenance problems that never seem to get resolved. Also the surrounding area is very loud. I will not be renewing my lease.

                                        Manager

                                        4/19/2021

                                        Vangard Lofts
                                        We are glad to hear our customer service has been decent but, we are sorry to hear you feel we have been unreliable. We are always happy to help with any concern you may have! Please visit us in the office to discuss your maintenance concerns. You may also contact us at 314-241-6644 or manager@thebogen.com.
                                        Review Author Icon

                                        Resident 882260

                                        Verified Resident ā€¢ 2019 - 2021

                                        3/11/2021

                                        Loved Vangard Lofts when Jean was the manager. Ever since she had to leave it's been a horrible experience. Have fun with the nightclub Reign within feet from your apt too. Loud music all night long...bring your headphones if you move it!

                                          Manager

                                          4/19/2021

                                          Vangard Lofts
                                          Thank you for your review. We are sorry to hear you have not had a great experience lately. We would be happy to discuss your concerns in the leasing office. If you are unable to stop by you may call or email us at 314-241-6644 or manager@thebogen.com.
                                          Review Author Icon

                                          Resident 882213

                                          Verified Resident ā€¢ 2015 - 2021

                                          3/11/2021

                                          It was a outstanding community until the last 2 years. I am no longer pleased with the management,security or cleanliness of the building. I am actively looking to move do to poor conditions of upkeep of the property.

                                            Manager

                                            4/19/2021

                                            Vangard Lofts
                                            Thank you for your review. We are sorry to hear your experience has not been the best the last two years. We are happy to discuss these concerns with you in the leasing office. We strive to create a great experience for all of our residents! If you are unable to visit us please call or email 314-241-6644 or manager@thebogen.com.
                                            Review Author Icon

                                            Resident 882169

                                            Verified Resident ā€¢ 2021

                                            3/11/2021

                                            The alarm that wakes everyone up in the building is extremely annoying at this point. All these false alarms need to be FIXED ASAP WERE LOSING SLEEP!! Going off all hours of the night is unfair for those who work!!!!!

                                              Manager

                                              4/19/2021

                                              Vangard Lofts
                                              Thank you for your feedback. We are working to correct the false alarms we have experienced. We are sorry to hear this has effected your sleep. We are happy to discuss these concerns with you in the office. If you are unable to stop by please call 314-241-6644. Thank you!
                                              Review Author Icon

                                              Resident 882168

                                              Verified Resident ā€¢ 2020 - 2021

                                              3/11/2021

                                              mostly good. fire alarm system goes off way too many times for non-fire related reasons. staff has changed recently and response times are much slower. the management/owners seem to be cutting costs and the building reflects that.

                                                Manager

                                                4/19/2021

                                                Vangard Lofts
                                                We are glad your experience has been mostly good! We would like to make your experience a great one! We are addressing the issues with the fire alarm system. We are happy to discuss any other concerns you are having and work on creating a better experience for you. Please call or stop by the leasing office! 314-241-6644 or manager@thebogen.com.
                                                Review Author Icon

                                                Resident 882126

                                                Verified Resident ā€¢ 2020 - 2021

                                                3/11/2021

                                                It's horrible not management team ever in the building no control over the laundry room there constant smells of marijuana in the halls the elevator is always dirty rugs are filthy just horrible I'm moving out as soon as my lease is up I wouldā€¦Ā See More >
                                                  Manager

                                                  4/19/2021

                                                  Vangard Lofts
                                                  We are sorry to hear you have not had a great experience. We currently have the building/laundry area professionally cleaned three times a week. We are a smoke free community, if a resident is smoking in their apartment there is a fee charged. We are happy to discuss any further concerns with you in the leasing office. We would love to create a better experience for you and keep you as a resident! Please call or stop by, 314-241-6644 or manager@thebogen.com.
                                                  Review Author Icon

                                                  Resident 882125

                                                  Verified Resident ā€¢ 2019 - 2021

                                                  3/11/2021

                                                  The actual apartments are fine, but the community is not. Few people wear a mask, it often smells of smoke, and management does little to fix it. The leasing office rarely answers the phone and does not call back when a message is left.

                                                    Manager

                                                    4/19/2021

                                                    Vangard Lofts
                                                    We are glad to hear you enjoy your apartment! We are happy to discuss ways to improve the community. We do require facemasks to be worn in the building. We are a smoke free community, if a resident does smoke in their apartment a fee is charged. We apologize if calls were missed. Please feel free to stop by the office so we can address any further concerns. We can also be reached at 314-241-6644 or manager@thebogen.com.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed

                                                    Leasing

                                                    Vangard Loft Apartments is an eight-story former warehouse building located on Washington Avenue in the heart of the loft district. We have 82 one and two bedroom loft-style apartments featuring exposed brick walls, maple cabinetry, and 11-foot high timber ceilings. The first floor retail space includes a gourmet market, restaurant and winery. Vangard Loft Apartments residents enjoy complimentary broadband Internet access and cable television, as well as free community laundry facilities, an on-site garage and parking lot, a fitness center, a club house, and more! We also offer corporate furnished apartments. Vangard Lofts is a pet friendly community.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 106 number of votes by renters, Vangard Lofts is currently rated 3.7 out of 5 stars.
                                                    Vangard Lofts is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Vangard Lofts is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Vangard Lofts is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Vangard Lofts is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Vangard Lofts is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Vangard Lofts is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.5 days to their community reviews in the past year.
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Vangard Lofts

                                                    March 2024

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                                                    Vangard Lofts is an apartment in Saint Louis in zip code 63101. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $935 - $1,369. Nearby cities include Pine Lawn, Jennings, Bellefontaine Neighbors, Ferguson, and University City.

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