Kelly Greens Apartments
4355 South National, Springfield, MO 65810
417-887-1200  save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
3.5
3.5
3.53 Parking:
3.8
3.8 Maintenance:
3.4
3.4 Construction:
3.5
3.47 Noise:
3.9
3.87 Grounds:
3.8
3.8 Safety:
3.2
3.2 Office Staff:
< | >

Management Staff Leave a Lot to be Desired!

From: NoSoHappyHikergirl
Date posted: 6/11/2008
Years at this apartment: 2006 - 2008
User Response is available. 2 responses
 
I've been here for two years, and in many ways the apartment is nice. Good area, great view, etc. However, they up the rent EVERY YEAR! I moved to a cheaper apt 3 months ago to save some cash (over $100 a month), and now they're trying to tell me that I owe them $390 in back rent! Not only that, I was given a call on Friday (4 days ago) about this supposed rent that I owed. I called them right back, told them they screwed up, and then came in Saturday morning to make sure they'd fixed the problem. They told me it was probably just a glitch and not to worry. THEN, when I came home from work on Tuesday of the next week, there was a bill attached to my door!! Don't worry' SURE!! Now, I'm still waiting for them to get their act in gear and let me know what I supposedly owe them for. If I'd realized I'd have this problem, I never would have come here!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: 20worstever08 Date: 07/27/2008
Management is the worst, period! Take a complaint to them and all they can say is, well you are living in an apartment. Floors in apartments are worn out. People above you have parties and they sound like they are coming through the ceiling. Complained to office several times about upstairs noise ( not college Kids )they tell me to call security. I have called security and all they do is ask to please keep noise down. Ok, great, last for about 5 minutes after security leaves. I have complained "FIVE" times now. Still nothing, the office would rather I move then evict the wrongful party. I have asked other neighbors to come over and listen to the noise to witness. Still the office does nothing. I have even recorded the noise. Now they are finally starting to do some repairs to the outside of the buildings. So what!!! You can make it nice and get people to move in, but once they hear the noise coming from floors above and all the noise coming from the wooden stairs, they won't renew the lease. Management just wants to fill the apartments and say to heck with you afterwards. Oh and they also suggested I move to the third floor with no one above me. Ok, I will pay you another security deposit, pay to move my phone, electric, cable, internet and notify all my contacts and magazines. We are not college kids, my wife and I are adult professionals.
From: Anonymous Date: 06/13/2009
I agree. I have been having the same problems. They are happy to have an apartment rented out, so they are not going to evict anyone. Now you can buy a home cheaper then living here. They even charge you for water and sewer!
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