Stay as far away from The Century Group, Inc. also known as http://www.tcgleasing.com/ as you can. The ring leader appears to be Matt Voyles. Second in command appears to be his wife or sister, Kathy Voyles, the Autumn Ridge Apartment Leasing Agent kathy@tcgleasing.com. The next perpetrator in line would seem to be Donna Looser, Leasing Agent for both the Yorktowne and Hickory House Apartments Yorktowne@tcgleasing.com. Last but in no way least is the rip-off artist Jennifer Seago, Leasing Agent for Glen Arbor, Dover Place and Whitehall Apartments whitehall@tcgleasing.com. Jennifer Seago being the one, that my mother had the unfortunate and expensive misfortune of ever meeting.
On June 5, 2009 my elderly mother, 68 years of age, made the mistake of applying to rent an apartment from them at their Whitehall apartment complex. My mother either couldn t (print to small) or didn t read the extremely small fine print on the application, nor at any time did their agent, Jennifer Seago, point out, mention or discuss the forfeiture of any monies paid other than the application fee in the event that the applicant should change their mind about renting from them.
The fine print does clearly state that This application is not binding on landlord to lease apartment to applicant. This application must be submitted with $35.00 per applicant, non-refundable processing fee, and a $100.00 reservation earnest deposit. If application is approved and applicant(s) are accepted by the landlord, the $100.00 will be applied towards the security deposit. If your application cannot be approved, the $100.00 reservation earnest deposit will be refunded to you. Once the application is signed and submitted the total dollar amount submitted is forfeit if applicant(s) withdraw the application at any time. Signature(s) below verifies acceptance of this agreement and verification the applicant(s) understand and accept the conditions in this application. Here is their link to this document. http://images.forrent.com/imgs/fr/propertyFiles/979/030/1/05_12155449080221535.pdf
At no time during their discussion did Jennifer Seago point out that only a $100.00 earnest deposit was required as it is stated in their contract, my mother wrote a deposit check for $400.00 and an additional check for the $35.00 application fee. Both checks were cashed before it was ever determined if my mother could in fact rent an apartment from this band of predators.
My mother found an apartment more suited to her needs and having 2 exits. The one that she was going to rent at Whitehall only had 1, isn t that a building fire code violation' She notified Jennifer Seago that she had changed her mind on the following Monday. Jennifer Seago then informed my mother that they would not be returning any of the deposit money she had paid and cited the fine print of the application. Additionally Jennifer Seago stated that Matt Voyles was the person responsible for making the decision to keep all of the money, not just the contractually required $35.00 and $100.00. This is predatory deceptive theft of $300.00 from a chronically ill elderly person who is living on a very fixed income.
Other properties owned/managed by this group are:
Autumn Ridge
684 S. Old Highway 141
Fenton, MO 63026
Dover Place
11327 Gravois
St. Louis, MO 63126
Glen Arbor
9974 Merito Dr.
St. Louis, MO 63128
Hickory House
3515 Lemay Ferry
St. Louis, MO 63125
Whitehall
11515 Gravois
St. Louis, MO 63126
Yorktowne
4080 Sir Bors Ct. Suite 101
St. Louis, MO 63129

I have filed a complaint with the Better Business Bureau as have others!
http://www.bbb.org/stlouis/business-reviews/apartments/century-group-inc-in-fenton-mo-110211469
BBB Rating
Based on BBB files, this business has a BBB Rating of C.
Reasons for this rating include:
2 complaints filed against business that were not resolved.
BBB does not have sufficient background information on this business.

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