Southmoor
5182 Golf Ridge, St. Louis, MO 63128
314-843-2233  WEBSITE save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
3.1
3.6
3.6 Parking:
3.3
3.31 Maintenance:
3.1
3.06 Construction:
3.3
3.29 Noise:
3.7
3.66 Grounds:
3.3
3.26 Safety:
2.9
2.91 Office Staff:
< | >

Not a friendly home anymore

From: -Anonymous-
Date posted: 2/26/2008
Years at this apartment: 2002 - 2007
 
I am a former resident. I would be a current resident if the staff in the office didn't change as often as some people change their socks. There used to be a great, reliable staff here. Very friendly and it was fun to live here. The staff knew your name, it was more like a community. I could call the office and whatever I needed would be taken care of. The former staff also use to go above and beyond their job duties. If you were going out of town, they would feed your cat for you or take out your trash. Those days are gone, that's why I moved. Residents talk and there are a lot of dissatisfied people there and a few of us tried contacting Michelson regarding our concerns. Nothing, no response, no action. So years of loyalty and being a good resident and paying my rent on time means nothing to this company. This property use to stand above the rest, that's why people stayed there for years. Now, it is below standard and people have moved out like I have never seen. Long term residents, gone and Michelson doesn't ask any questions. Maybe they should leave their office sometimes and come to the property and talk to the residents. Sounds like they need a big lesson in customer service.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Moving Company Insurance Explained - Dec 24
   Small Space Design: Make Your Bedroom Look Bigger in 4 Steps - Dec 24
   Interior Decorating Tips: Choosing the Right Rug - Dec 24
   Should the Lowest Moving Quote Be Your First Choice? Maybe Not - Dec 24
   How to Get a Free Renters Credit Check - Dec 24
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Southmoor
          St. Louis apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif