The Colony of St. Louis
1951 Oberlin, St. Louis, MO 63146
314-434-0113  WEBSITE save favorite
AVERAGE RATING
recommended by:
25%

overall rating:
2.2
2.9
2.92 Parking:
2.7
2.71 Maintenance:
2.3
2.33 Construction:
2.6
2.6 Noise:
2.8
2.81 Grounds:
2.8
2.77 Safety:
2.3
2.35 Office Staff:
< | >

staff is horrible

From: -Anonymous-
Date posted: 1/23/2008
Years at this apartment: 2002 - 2007
 
I lived here for 4.5 yrs. After getting a house at what I considered a bargain, I decided to break the lease. The staff took 7 days to prepare a 1 page document with 4 mistakes in it including the amount of lease breakage. They charged me a heavy $2K for breaking the lease. My friends have stayed lesser times in other apts and have had far better lease breakage concessions. On top of the 2K they sent me a bill of $400 for items like carpet damage and marks on the wall. Those worn out items were proably never replaced or painted from last 7 years I guess( I lived 5 yrs and when I moved in these things were not new). Still I was responsible to financially help the colony repair it. When I disputed the charges, the staff said they will look at it, a week later I got a notice from a collection agency of $400. It was hardly 30 days since I had returned the keys. There was no payment due date on the bill - no bill reminders - and the bill was on dispute with the colony. Colony was just directly trying to ruin my credit history. I plan to file a BBB.org complaint against the colony - any suggestions'

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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