I completely agree that the management is what made this place unbearable. The grounds, etc. are okay. I lived there for 6 years and the management progressively got worse. Even after Katrina, they never got around to fixing the water stains in my apartment. I learned to get used to the bad management. I don't think they could help how incompetent they are, honestly.

Anyway, I since have moved out of state and I gave them my forwarding address (it's required). Once we moved, my husband and I were looking into buying a house. Two months after I left, I got a letter from a credit collection agency stating that I had not paid my final utility bill and that they were collecting the debt for Reflection Pointe. I was furious because I never was irresponsible about these matters. My husband called Reflection Pointe and (OOOPS!) the glorious Reflection Pointe staff had screwed me over (yet again). They, at the very least, admitted to their 'computer glitch'. By the way, computer glitch in 'Reflection Pointe speak' means 'I'm an idiot'. Prepare yourself for their incompetent nonchalant behavior.

After many phone calls to Reflection Pointe and the credit collection agency, the issue was cleared up. I didn't have to pay a dime because I had settled up with them *properly and honestly* before I left. Imagine, however, if this issue had languished long enough to affect my credit score. Reflection Pointe came dauntingly close to damaging my future.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates