The Arbors at Natchez Trace formerly Colonial Grand at Natchez Trace
715 Rice Road, Ridgeland, MS 39157
888-375-7185 ext 8607  WEBSITE save favorite
AVERAGE RATING
recommended by:
41%

overall rating:
3.6
4.0
3.95 Parking:
4.0
3.95 Maintenance:
3.3
3.33 Construction:
3.8
3.81 Noise:
3.7
3.71 Grounds:
3.8
3.76 Safety:
3.6
3.57 Office Staff:
< | >

Renter beware!!!! I'd definately look elsewhere.

From: Gr8t8
Date posted: 2/9/2004
Years at this apartment: 2002 - 2003
 
I hate to give negative reviews, but I cannot avoid one in this case. Let me preface...I have lived in several cities, in a variety of apartment complexes, so I have a good idea of what to look for in a place to stay.

First, the positives. The maintainance staff is second to none. Very knowledgable and quick. The grounds are rough...due to inherent soil problems of MS...and the driveways are in bad shape in spots due to sinking and separation. Nonetheless, parking is ample and they are working on improving the rough areas. The apartments are spacious and quiet.

Now the negatives. Be wary when you are ready to move on! Mgmt will find ways to bilk you out of your deposits, and then some. When you are a customer, the front office is pleasant and helpful. But once you confirm that you are moving out...hide your wallet! More puzzling is that the paperwork at the local office is incomplete and incorrect. I was supposed to receive a $150 return from my deposit (which I have yet to receive 3 months later) and now they are coming after me with a bogus carpet charge. In essence, between deposits and now a phantom damage bill 3 months after the fact, they are trying to get $900 cash out of me. If this were an isolated incident, I'd be less inclined to complain, but similar instances of bilking have happened to other customers we know.

RENTER BEWARE!!!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: The Arbors at Natchez Trace (formerly Colonial Grand at Natchez Trace)
          Ridgeland apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif