River Ridge Apartments
AVERAGE RATING
recommended by:
56%
overall rating:
56%
overall rating:
Parking:
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Office Staff:
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Office staff poor
From: -Anonymous-Date posted: 7/11/2006
Years at this apartment: 2006 - 2006
We are renting a unit with this community foir the summer. We had plenty of e-mail discussions prior to signing the lease (3 months) and were told what the rent would be for the 3 months. We then submited out application.
A few weeks later we were told that there was no unit available for the 1st of July and that we could either get our deposit back or there was a unit available mid month. We accepted the mid month move in and was told that the rent would be the same as it had been had we moved in on the 1st being it was a sort lease and was not our fault this happened.
We'll I wrote them yesterday to confirm the amount we needed for the first months rent as was a partial month and they started to prorate the rent instead of doing as they promised.
The 2 months that are prorated are both 31 day months and they refuse to prorate on a 31 day calender month they prorate it at 30 days. This means for this prorated month (Half arrival and half near departure) would be more then the normal monthly rent.
I reminded them of our agreement and they basically said they would be willing to refund out deposit. I told them to just remove one day from our lease as they gave us the choice of leaving dates and this would square the overage. In the end they did but was a nightmare dealing with the staff. Just get the feeling they are very greedy. Sad part is we willing moved our move in date to accomodate them as we moved our check in date a few days due to issues they were having.
Be very wary when you are dealing with the office staff. Carry a calculator and calculate everything to make sure you get what they promised you!
Have not moved in yet so only rating about our experiance with the office staff. Website indicates the property is very nice though! Just sad that it's ruin by a poor experience with the staff.
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