Ethan Pointe Apartments
#3,724 #7 #314

What is epIQ?

Ethan Pointe Apartments

2978 Ethan Pointe Drive, Burlington, NC 27215
(75 Reviews)
$1,083 - $2,268/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

Broyhill

1 Bed, 1 Bath | 795 sq. ft.

$1,108 - $1,364

8 Available Units

See Floor Plan Details

Aspen

1 Bed, 1 Bath | 765 sq. ft.

$1,083 - $1,332

4 Available Units

See Floor Plan Details

Avalon

1 Bed, 1 Bath | 765 sq. ft.

$1,083 - $1,332

2 Available Units

See Floor Plan Details

2 Bedrooms

Mission

2 Beds, 2 Baths | 1,160 sq. ft.

$1,589 - $1,955

8 Available Units

See Floor Plan Details

Colonial

2 Beds, 2 Baths | 970 sq. ft.

$1,439 - $1,771

5 Available Units

See Floor Plan Details

Lexington

2 Beds, 2 Baths | 1,150 sq. ft.

$1,539 - $1,891

1 Available Unit

See Floor Plan Details

Jacobean

2 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

3 Bedrooms

Georgian

3 Beds, 3 Baths | 1,495 sq. ft.

$1,634 - $2,268

8 Available Units

See Floor Plan Details

Fairfield

3 Beds, 2 Baths | 1,420 sq. ft.

$1,689 - $2,075

1 Available Unit

See Floor Plan Details

Victorian

3 Beds, 2 Baths | 1,420 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

3.8

Grounds

3.3

Safety

3.8

Office Staff

3.9

Maintenance

4.2

Neighborhood

4.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

24

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

95.83%

Managerā€™s Review Reply Time

A-

Average time to respond to reviews

3.33 days

View Community Timeline
View Community Timeline

Ethan Pointe Apartments Reviews

(73)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1237880

Verified Resident ā€¢ 2023 - 2024

3/24/2024

The staff is wonderful, very friendly and helpful. They go above and beyond. Maintenance staff arrive quickly. The apartments are bright and roomy and the closets are great. There are amenities for everyone. I really enjoy living here.

    Manager

    3/28/2024

    Ethan Pointe Apartments
    It is great to read your wonderful comments about our warm and professional office team and the responsiveness of our maintenance crew. How nice, too, you enjoy your spacious apartment home and fantastic amenities. We are here for you!

    Updated Review

    Review Author Icon

    Resident 1113276

    Verified Resident ā€¢ 2021 - 2024

    3/16/2024

    ONLY apartment community in our area which includes assigned parking under a carport near your Elevators! Elevators are needed for elderly tenants . My only complaint is a smoother entrance path to the trash compacter.

      Manager

      3/20/2024

      Ethan Pointe Apartments
      We are thrilled that you appreciate our parking policies and their convenience. Thank you for sharing that information in your review and bringing forward your concerns about the pathway. Our team will happily look into this matter.
      Review Author Icon

      Resident 1233086

      Verified Resident ā€¢ 2022 - 2024

      3/8/2024

      I have enjoyed living here until I found out recently that our apartments are being turned into HUD apartments and I am being forced to move out. This has caused a lot of stress and unfortunately we would love to stay but can't.

        Manager

        3/12/2024

        Ethan Pointe Apartments
        Thank you for making a home with us. We like to accommodate our residents in any way we can, so we would like to speak with you directly to address your concerns. When you get a chance, please give us a call or stop by our office for a chat. We look forward to speaking with you.

        Updated Review

        Review Author Icon

        Resident 1099977

        Verified Resident ā€¢ 2022 - 2024

        2/7/2024

        I like the assigned and covered parking, the prompt attention of maintenance crew, pool and gym have good neighbors very quiet and I appreciate that they have storage on site and it is reasonable

          Manager

          2/8/2024

          Ethan Pointe Apartments
          Thank you for your positive review! We're delighted to hear that you appreciate the assigned and covered parking, as well as the prompt attention from our maintenance crew. It's great to know that you enjoy the amenities such as the pool and gym, and that you have good neighbors in a quiet environment. We're also glad that you find our on-site storage reasonable and convenient.
          Review Author Icon

          Resident 1217104

          Verified Resident ā€¢ 2020 - 2024

          1/14/2024

          Two big advantages are (1) Elevator especially for older people (2) Maintenace is absolutely the best of anywhere I have lived. Having a shelter to park our car and the lighting around the complex for safety.

            Manager

            1/15/2024

            Ethan Pointe Apartments
            Our entire team works hard to provide above-and-beyond service for all of our residents, and we cannot wait to pass along your compliments to our dedicated maintenance team! Thank you for taking the time to share your thoughts with us, and please do not hesitate to reach out with any additional feedback.
            Review Author Icon

            Resident 1214468

            Verified Resident ā€¢ 2023 - 2024

            1/5/2024

            Great Community , Close to pretty much everything malls major highways Alamance general Hospital. Community is quiet and most residents I've encountered are friendly good amount of amenities. I Especially like the sand volleyball court , also like the Covered assigned parking to me aā€¦Ā See More >
            Manager

            1/8/2024

            Ethan Pointe Apartments
            Thank you for taking the time to provide a review. We are fortunate to have a convenient location, and our team works hard to ensure residents have a fantastic experience when at home in our community. Knowing you enjoy our volleyball court, covered parking, and other desirable amenities is fantastic. Have a great day!
            Review Author Icon

            Resident 1212680

            Verified Resident ā€¢ 2021 - 2023

            12/29/2023

            no response on issues like mulching and cleaning the siding. The end apartment with the screens and blinds that are tore down or broken blinds in the window which makes this place like the Getto on the east side!

              Manager

              1/2/2024

              Ethan Pointe Apartments
              Thank you for your heads up about ensuring the overall attractiveness of our apartment homes. We regret any unsightly areas and are eager to get to the grounds as soon as possible. In the future, please feel free to chat with us directly.
              Review Author Icon

              Resident 1209111

              Verified Resident ā€¢ 2023

              12/16/2023

              My one bedroom with a study and two bathrooms is good for my wife and I. The apartment needs some updates for the kitchen and bathrooms. The community is quiet with very little road noise. Management has been very helpful and the maintenance crewā€¦Ā See More >
                Manager

                12/19/2023

                Ethan Pointe Apartments
                We appreciate your vote of confidence about our reliable team and ideal living space for you and your wife! Thanks, too, for letting us know the quiet environment and well-maintained grounds make a real difference for you. You have given us a constructive suggestion involving our pet area and we will certainly consider it for enhancement. We are here for you!
                Review Author Icon

                Resident 1204445

                Verified Resident ā€¢ 2023

                12/3/2023

                Nice apartments: great office staff and great maintenance department. Grounds are well cared for and we have great amenities. Residents are friendly and respectful. Assigned parking is available. Pets are allowed, too!

                  Manager

                  12/6/2023

                  Ethan Pointe Apartments
                  Thank you for acknowledging our great team, well-maintained grounds, varied amenities, and respectful atmosphere! We are so glad you are enjoying our community and appreciate the 5-star review.
                  Review Author Icon

                  Resident 1203973

                  Verified Resident ā€¢ 2022 - 2023

                  12/1/2023

                  The property is well maintained and office staff always respectful and attentive . The Maintenance workers are knowledgeable, respectful and timely. Often they are at my door to attend to an issue within an hour, and always clean up afterwards. The residents are respectfulā€¦Ā See More >
                    Manager

                    12/4/2023

                    Ethan Pointe Apartments
                    We are thrilled that our welcoming and well-maintained community allows you peace of mind. Our team appreciates your compliments on our responsive and friendly service. We are always here to help, so please reach out anytime. Thank you, and have a great day.
                    Review Author Icon

                    Resident 1203383

                    Verified Resident ā€¢ 2023

                    11/29/2023

                    Wonderful staff, great neighbors and beautiful campus. Close to hospital,Doctors offices, restaurants, and lots of shopping. Could modernize appliances and landscape the whole campus and not just the front!

                      Manager

                      12/1/2023

                      Ethan Pointe Apartments
                      Thank you for your excellent rating and the vote of confidence about our friendly and adept team! We strive daily to provide an attractive environment and appreciate the suggestions about needed updates within our apartment homes. Please contact our team directly.
                      Review Author Icon

                      Resident 1202541

                      Verified Resident ā€¢ 2023

                      11/26/2023

                      Terrible. I have noisy nosey tenants. No peace at all after 7am. Waken out my sleep EVERYDAY to running, stomping, banging, crying. This is not reasonable noise but EXCESSIVE. I can't work from home. I've called management twice (July and November) and nothing. At thisā€¦Ā See More >
                        Manager

                        11/29/2023

                        Ethan Pointe Apartments
                        Thank you for reaching out to us with this concern about excessive noise. We work hard to provide our residents with a comfortable apartment home and responsive service, and we want to learn more to take appropriate action. At your earliest convenience, please stop by our office in person to talk with us in further detail.
                        Review Author Icon

                        Resident 1190516

                        Verified Resident ā€¢ 2023

                        10/17/2023

                        The outside has been very dirty. Theres a lot of geese that poop on our walkways and the walls are covered with spiderwebs. We recieved noticed weeks ago that they would come clean, but so far has not been done. Inside the apartments areā€¦Ā See More >
                          Manager

                          10/19/2023

                          Ethan Pointe Apartments
                          Thank you for praising our maintenance team and top-notch homes so highly! That said, we want all aspects of your living experience to be exceptional, so we appreciate your feedback regarding upkeep. As we look into the situation, please feel welcome to call or stop by our office if there is anything else you wish to share.
                          Review Author Icon

                          Resident 1170308

                          Verified Resident ā€¢ 2010 - 2023

                          8/14/2023

                          We enjoy living here , we are retired and on a fixed income so we dont know how much longer we can aford to live here , we will see... this is one of the best apt s in the area , we beliveā€¦Ā See More >
                            Manager

                            8/18/2023

                            Ethan Pointe Apartments
                            Thank you so much for your acknowledgment of our hardworking team and superior apartment home. We certainly hope you remain with us for a long time to come! Do see our team about any leasing options as well.
                            Review Author Icon

                            Resident 1168314

                            Verified Resident ā€¢ 2023

                            8/9/2023

                            Overall things have been good, and responsive to concerns. I feel save overall, Having my first issue with a neighbor who leaves a storage door open. Where trash is dropped off has been issue on and off since it does pile up occasionally.

                              Manager

                              8/12/2023

                              Ethan Pointe Apartments
                              It is a joy to hear our responsive team has impressed you. Our team is here to ensure you have a seamless living experience, so please stop by our office if you ever need anything.
                              Review Author Icon

                              Resident 1166987

                              Verified Resident ā€¢ 2022 - 2023

                              8/5/2023

                              It is very quiet here. For the most part people are friendly. I wish people would pick up after their pets more, & I wish maintenance would pressure wash the buildings. Also, I think every parking spot should be covered. The pool is nice butā€¦Ā See More >
                                Manager

                                8/9/2023

                                Ethan Pointe Apartments
                                It is wonderful to know you are loving your quiet home and our friendly atmosphere! We are always working to improve and have noted your suggestions for a good pressure wash and covered parking. If you notice anything that needs attention, be sure to reach out anytime.
                                Review Author Icon

                                Resident 1166535

                                Verified Resident ā€¢ 2022 - 2023

                                8/4/2023

                                We are very happy with our community. The office and maintenance staff are excellent. We have a great group of neighbors who care about each other. We also enjoy the pool and exercise room. And we have always felt safe and secure,

                                  Manager

                                  8/8/2023

                                  Ethan Pointe Apartments
                                  We are grateful for your recognition of the excellent service provided by our office and maintenance teams, as well as your appreciation for our wide variety of amenities and peaceful environment. Many thanks for your 5-star rating!
                                  Review Author Icon

                                  Resident 1165662

                                  Verified Resident ā€¢ 2019 - 2023

                                  8/1/2023

                                  Air was out took weeks to fix didn't get fan.Someone stole things while at work.A senior comes after10th On 10 they file papers cost 200+ and late 30 days beware staff don't care

                                    Manager

                                    8/5/2023

                                    Ethan Pointe Apartments
                                    Thank you for bringing forward your concerns. Resident satisfaction is a top priority, and we are saddened that you believe otherwise. Our team would like to clarify some of the information you provided and hopes you will call or stop by the office so we may speak with you directly. We look forward to hearing from you.
                                    Review Author Icon

                                    Resident 1162416

                                    Verified Resident ā€¢ 2022 - 2023

                                    7/23/2023

                                    Can't stand the fact that you play music at the pool/basketball area 24/7. Isntvthe an ordinance that states no loud music past 10 pm. Side walks are inaccessible bc of duck poop. Common areas are dirty especially the elevator. Do you ever steam clean the buildings orā€¦Ā See More >
                                      Manager

                                      7/27/2023

                                      Ethan Pointe Apartments
                                      Thank you for sharing your concerns regarding the upkeep of our common areas and apartments. We would be glad to further discuss your experience and ask that you please give us a call or come by the office at your earliest convenience. We appreciate your feedback and look forward to connecting with you soon.
                                      Review Author Icon

                                      Resident 1147199

                                      Verified Resident ā€¢ 2020 - 2023

                                      6/5/2023

                                      My experience was great, the community was quiet and safe, everyone get along. The outdoor area was clean and well kept and most of all the recreational facilities were always available if you ever need them.

                                        Manager

                                        6/8/2023

                                        Ethan Pointe Apartments
                                        It's music to our ears to know that your experience in our community has been a joy. Thank you for applauding our well-kept environment, superior amenities, and friendly vibe!
                                        Review Author Icon

                                        Resident 1144473

                                        Verified Resident ā€¢ 2021 - 2023

                                        5/26/2023

                                        Needs more on hands discipline on rather apparent rule infractions. Memos or emails are sent generically to the client base with little to known resolutions to the an aforementioned violations. The violations are on going. Double parking, dog excrement, noise, speeding, illegally parked carsā€¦Ā See More >
                                          Manager

                                          5/31/2023

                                          Ethan Pointe Apartments
                                          We are grateful for your dedication to the enhancement of our community, and we appreciate your feedback regarding our procedures. We find your input valuable and are curious to hear more from you and hope you can visit our office soon to further discuss the items mentioned in your review. Please call or stop by soon.
                                          Review Author Icon

                                          Resident 1140638

                                          Verified Resident ā€¢ 2021 - 2023

                                          5/14/2023

                                          So the overall experience has been great. The landscape for a "luxury" apartment has much to be desired. There's red mud all in front of our apartment. The staff is nice. I know the unlocking and use of somethings are run by a resident butā€¦Ā See More >
                                            Manager

                                            5/17/2023

                                            Ethan Pointe Apartments
                                            Our team appreciates your review and is delighted you are generally satisfied with our service and your living experience. We are committed to excellence and are grateful you provided feedback about the landscaping and use of amenities so we can look into improvements in these areas. We are here for you, and we invite you to let us know anytime we can elevate your experience.
                                            Review Author Icon

                                            Resident 1131983

                                            Verified Resident ā€¢ 2021 - 2023

                                            4/16/2023

                                            Landscaping is terrible, needs mulch and bushes need fixing at #4103. All you care about is the rent payment, the whole apartment complex needs pressure washing and landscaping. Curb appeal is terrible.

                                              Manager

                                              4/21/2023

                                              Ethan Pointe Apartments
                                              We appreciate you sharing. Our groundskeeping is important to us, and we are disappointed to learn of your observations. We appreciate you alerting us of some areas that could use more love, and we invite you to stop by our office or give us a call if you ever need anything.
                                              Review Author Icon

                                              Resident 1131469

                                              Verified Resident ā€¢ 2020 - 2023

                                              4/14/2023

                                              At first it was very positive. Once ownership changed to Highmark it's been a steady decline. This place needs to take luxury out of its name. Will not be renewing my lease this year. I would definitely not recommend this apartment complex to anyone.

                                                Manager

                                                4/19/2023

                                                Ethan Pointe Apartments
                                                We are not sure what has happened to change your feelings of excitement into something less, and we will be very grateful for the opportunity to hear more about what prompted this change in perspective. Please share some insight with us soon. Call or stop by the office when you are able.
                                                Review Author Icon

                                                Resident 1114389

                                                Verified Resident ā€¢ 2021 - 2023

                                                2/19/2023

                                                Overall it's a good place to live. A good mix of people, and the residents are friendly. For the most part, the grounds are kept clean and cared for. The pool is usually crowded when it is open, and I wouldn't do laundry here (machinesā€¦Ā See More >
                                                  Manager

                                                  2/22/2023

                                                  Ethan Pointe Apartments
                                                  Thank you for taking the time to review our community. While we are glad you are generally satisfied, we aim to provide the most favorable living experience possible. We appreciate your feedback about policy enforcement and maintenance and will seek improvement opportunities. Please call or stop by the office anytime you have feedback to share.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer and Dryer Connections
                                                  Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                    Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Area
                                                  • Balconies or Patios with Extra Storage
                                                  • Basketball Court
                                                  • Billiards Room
                                                  • Bilt Rewards- Earn Points on Rent
                                                  • Carpet
                                                  • Ceiling Fan
                                                  • Dog Park
                                                  • Elevator
                                                  • Energy and Water Efficient Appliances
                                                  • Fitness Center
                                                  • Hardwood Flooring
                                                  • High Ceilings
                                                  • Large Closets
                                                  • Mini Movie Theatre
                                                  • National Relocation Program
                                                  • On-Site Maintenance
                                                  • Online Resident Services
                                                  • Pool
                                                  • Premium Fixtures and/or Hardware
                                                  • Resident Car Care Center
                                                  • Security Deposit Alternative Available
                                                  • Storage Available
                                                  • Tennis Court
                                                  • Volleyball Court
                                                  • Wheelchair Accessible
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Ethan Pointe Apartments is where spacious floor plans meet modern amenities to create a place you'll enjoy coming home to. Our Burlington, NC apartments spare no expense for comfort, as shown by the impressive amenities and thoughtful services that ensure a luxurious stay. We're also pet-friendly! One of our ten unique layouts is ready to become your personal retreat. Everything from air conditioners, ceiling fans, and efficient appliances, to walk-in closets, soaking tubs, and private patios or balconies can be found in each of our one, two, and three-bedroom residences. The rooms have 9-foot ceilings and beautiful crown moldings. A world of leisure awaits you once you leave the confines of your home. Meet up with friends at the grilling areas, relax near the large pool, or have a blast on the sand volleyball, basketball, and tennis courts. The clubhouse, billiard room, and movie theater are also popular pastimes. For your convenience, Ethan Pointe Apartments in Burlington, NC, has a car care center, free covered parking, laundry facilities, and elevators. Not to mention, there's an on-site maintenance crew available to assist you whenever you need it. Our convenient location near I-40 and I-85 will add to your enjoyment. This puts us in the desirable West Burlington neighborhood and within a short drive of Greensboro. Elon University, Cone Health Alamance Regional Medical Center, and Alamance Crossing are just a few of the major landmarks in our area. Contact us today to learn more about our Burlington, NC, apartments!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 11:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Highmark Residential

                                                  A-
                                                  A-
                                                  Communities
                                                  387

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā How easy is it to find guest parking?
                                                  Manager

                                                  02/07/2023

                                                  Ethan Pointe Apartments
                                                  A:Ā Hello! Each home is provided 1 covered assigned parking space. The remainder of uncovered parking is 1st come 1st served and we do allow extra covered parking spaces to be rented.

                                                  Frequently Asked

                                                  Based on 75 number of votes by renters, Ethan Pointe Apartments is currently rated 3.6 out of 5 stars.
                                                  Ethan Pointe Apartments is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  Ethan Pointe Apartments is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Ethan Pointe Apartments is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  Ethan Pointe Apartments is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  Ethan Pointe Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Ethan Pointe Apartments is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 95.8333% of their community reviews in the past year.
                                                  Managers have replied within 3.33 days to their community reviews in the past year.
                                                  Highmark Residential
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  3 Beds, 3 Baths

                                                  Contact Property

                                                  Ethan Pointe Apartments

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Ethan Pointe Apartments is a 765 - 1,495 sq. ft. apartment in Burlington in zip code 27215. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,083 - $2,268. Nearby cities include Wake Forest, Graham, Haw River, Whitsett, and Mebane.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.