Ashbrook formerly Sterling Brook
601 Jones Ferry Road, Carrboro, NC 27510
888-375-7185 ext 1252  WEBSITE save favorite
AVERAGE RATING
recommended by:
100%

overall rating:
3.9
4.1
4.05 Parking:
3.5
3.55 Maintenance:
3.5
3.55 Construction:
4.1
4.05 Noise:
4.2
4.23 Grounds:
3.6
3.64 Safety:
3.8
3.82 Office Staff:
< | >

From: -Anonymous-
Date posted: 4/16/2004
Years at this apartment: 2003 - 2004
 
I have lived in Sterling Brook for about a year now, and overall it has been a good experience.

Some of the pluses:
--The woods and landscaping make the setting beautiful.
--Although not new, the apartments themselves are pretty nice. We have a screened porch, which is a definite plus.
--The location is pretty good. For students, there are 4 bus lines that pick up at the entrance to the apt.

Some of the minuses:
--The big one, as many people have mentioned, is the maintenance. There's supposedly a 24 hour guarantee- if maintenance doesn't fix the problem within 24 hours, they credit you. Somehow, though, the staff have wormed their way out of this deal every time, and believe me, maintenance takes forever. We've basically given up and are taking care of problems ourselves.
--While some of the office staff are quite nice, others are just rude. On one occasion I stood waiting for 10 minutes to talk to a staff member (who was clearly on a personal phone call and saw me standing there) before giving up.

This place, like any reasonably priced apartment complex, has its problems. Overall, however, I've been very satisfied with my experience here. P0MtU6TIdDkM23RTonAS

Recommended: YES
Overall Rating
4 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 5 of 5
Safety: 4 of 5
Office Staff:
4 of 5
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