My experience at Ramsgate went from very good to awful. Not only did they seem to want to downplay any problems in the complex, the office staff isn't helpful, or courteous. In response to a simple request, one staff member actually hung-up the phone intead of bothering to handle my request.

User Responses
From: jellybean24	Date: 11/02/2006
I am currently a resident in Dominion Ramsgate Apartments.nI have numerous problems with the complex. I have been residing here since January 19, 2005. One thing that happened was that they changed the locks on the door at the laundry room and did noify the residents. Ii went there and washed my clothes and the door locked behind me and no resident was able to get into the facility. We all stood outside at about 9:30 p.m. and literally called the on call maintenence over and over. No one responded until after an hour or so later. The on call then replied that we should have new keys and we also need our own washer and dryers. Another incident was when my car was hit in the gfront parking lot of my apt and no one saw it and I had only had it for 7 months and already had to repair it for almost $700.00 worth of damage. The office showed no concern about the matter. Someone also tried to kick my back windows out of my car because they thought it was someone else's. A former resident now witnessed the vandalism and I reported it to the office and they did nothing. They also let people shoot guns in the front of the building and do nothing about it. People make all kinds of noise and you can complain all you want but they will never enforce any of the rules in the lease agreement. Thanks, Angry tenant

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