The Villages
AVERAGE RATING
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ABSOLUTELY AWFUL
From: ohskoshbjosh_123Date posted: 10/29/2007
Years at this apartment: 2007 - 2007
1 response
DONT MAKE THE SAME MISTAKE AS ME. GO SOMEWHERE ELSE.
Was told I would receive $100 rent.com and $250 off first month s rent even though I was going to have a short term lease. It was this very discount that made the Villages the best apartment for the money. A couple of months later, when I went in to sign the papers, I was told that I would NOT be receiving the money back because I did not have a year-long lease. They acknowledged that I was told I would receive the money back, but said that "I shouldn't have been told that" and "just because I was told that by someone who didn't know the facts, doesn't mean I should receive the discount anyway". After quite a bit of fighting and a phone conversation, they agreed to give me the money back (this conversation ended with a female MANAGER hanging up on me!!!
Also, today, I went all the way down to the office to ask for a spare key. They gave me one and I then returned to my apartment. The key did NOT unlock the door. I went all the way BACK down to the office and told them that the key did not work. The lady went to a back office and spoke with the very same female manager. She said that the spare key is the master key for the apartment and my key was made from it. In essence, the same spare key was handed back to me and I was told that I must just not be using the key correctly. (Yes, I somehow just do not know how to use that key). I return to my apartment to give it one more shot, and the key still does not work. Luckily, my wife arrived with a key at that time. I compared the two keys and they were obviously VERY different. Her key worked just fine. Upon returning the spare (frustrated that this was my third trip down to the office) I said "I have a hard time believing this is the master key for my apartment" I showed the lady the two keys. At this time the same female manager walks by and basically says "Well your key WAS made from that key because its the only one we have. It IS the MASTER. It should work". She is the rudest person I have ever met.
DON T MAKE THE MISTAKE. THE ELECTRICITY IS MORE EXPENSIVE THAN ANYWHERE ELSE IN CARRBORO AND CHAPEL HILL. EVERYTHING ABOUT THIS PLACE IS AWFUL.
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User Responses |
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| From: Anonymous | Date: 03/07/2008 |
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VERY TRUE REVIEW!!! BEWARE THE VILLAGES MANAGEMENT ARE LIARS AND VERY RUDE
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