Brook Arbor
AVERAGE RATING
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When do you complain' When you are happy'
From: -Anonymous-Date posted: 1/5/2004
Years at this apartment: 2000 - 2004
As human nature would have it, only negative comments are publicised. I have lived at Brook Arbor for over three years, have renewed with a special each year, have never had problems with bugs or frogs. These are creatures of nature' Could it be that folks want them to kill the frogs' Seems unrealistic to me. I have always been treated wonderfully from the maintenance staff and the office staff. When a maintenance situation has occurred, it has been handled promptly. I know many people that have lived here during my lengthy stay and most have received their deposits back. If I leave my apartment dirty or with things broken, I don't expect to get my deposit back, would you'
As for the property, it is wonderful. There is no other around that compares. I have visited friends in other communities that are not nearly as nice. When we want something, we voice that to the manager and most of the time, it's taken care of. We requested free weights in the gym and "tada" they are there. When you call to get a filter, It's there! When you call for a maintenenace service, they are there!!
This place is quite large, over 300 apartments, I think...compared to the number of complaints over the number of years, folks are giving this very nice place a bad rap for no reason!! It's wonderful here!!!
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