Brook Arbor
200 Brook Arbor Drive, Cary, NC 27519
919-462-8887  WEBSITE save favorite
AVERAGE RATING
recommended by:
34%

overall rating:
2.5
2.9
2.89 Parking:
2.7
2.72 Maintenance:
2.6
2.61 Construction:
2.9
2.87 Noise:
3.3
3.27 Grounds:
2.8
2.84 Safety:
2.4
2.39 Office Staff:
< | >

I have never NOT gotten a full deposit but with this place, good luck!

From: -Anonymous-
Date posted: 11/25/2008
Years at this apartment: 2008 - 2008
User Response is available. 1 response
 
We did not have issues while residing here. The property is nice, the gym is awesome, parking adequate, and maintenance kept up well. Walls can be a bit thin, but it's a rental community, not a condo.
We have lived in many rental communities across the U.S. and have always received full deposits back. We are the type to clean it better than we got it, including having carpets cleaned. They gave me some line about using some type of system to have carpets cleaned that guaranteed bacteria removal, otherwise they charge back like $130 to clean carpets. (').
Anyway, they lost the referral I was going to give them from that. The rest of the refund' It's been 60 days and four phone calls, I have yet to see it. Keep getting line after line about it. Will update if I EVER see this but I'm not counting on it.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: gdc197272 Date: 04/13/2009
I lived in the same 2 bedroom apartment for 3 years then moved to a 1 bedroom. I was expecting at least part of the rent back after 30 days. I found out that I was not getting the deposit back and being charged over $600. I was absolutely shocked. Paying for full carpet, full paint and full cleaning (which I thought apartments did anyway after someone moves out). It is completely ridiculous.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   How Much to Budget for Rent - Nov 16
   Unique Apartment Pets: Guinea Pigs - Nov 11
   Apartment Romance: How to Date Your Neighbor - Nov 11
   Recommended Renters Insurance Features for Atlanta Renters - Nov 11
   What Information Does a Standard Rental Application Require? - Nov 11
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Brook Arbor
          Cary apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif