Harrison Grande
AVERAGE RATING
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Nice Complex But Office Staff Needs Some Work
From: -Anonymous-Date posted: 8/10/2006
Years at this apartment: 2006 - 2006
Okay so I've lived here for less than a year. Harrison Grande is a nice apt complex to reside at. It's clean, maintained well, and the residents are respectful to one another. However, some of the office staff members are needing a kick in the butt. They need to retake the class Customer Service 101, because their skills of communicating with residents in a professional and caring manner has gone down the drain. There is one female staff member in particular who is completely inconsiderate, insensitive, mean, and she acts as if she doesn't give a damn about the residents one single bit. She is infamous for acting like she is queen and the residents are little minions who are wasting her precious time. In actuality, she is someone who doesn't really deserve to be any part of the management team in a leasing office, because her customer service skills really suck. If you're seriously considering moving into this complex, when you call or visit the leasing office, talk only to Linda, because she seems to care about the residents more than the other office staff members do. Good luck!
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