A friend and I were going to move into the Stratford this fall. After completing most of the forms and information, and paying the money for the application (which I knew was non-refundable) and community fee (which I was told WAS refundable, by two office personnel, including Lydia, the manager) after a one small thing fell through, they refused to comply with their initial statement concerning the refund. After trying to establish contact on numerous occasions, I finally able to contact Lydia, the manager. When I asked her about the refund, she raised her voice and became defensive and rude. Her smart ass attitude left one nasty impression on me, and lead me to feel that other complexes would be better than this one, no matter the difference in cost.

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