I lived at Alta Springs for two years and enjoyed it. The property is maintained beautifully. The maintenance staff usually fixed my issues the same day. My previous apartment complex took a few days. I just moved to Georgia, received my deposit refund without incident. I did question the water bill deduction (I only wanted a copy of the bill). I received that quickly. I think the previous reviewers want to blame someone else for their neglect. If you don't think the charge is valid then ask for proof. From what I could tell from the time I lived there the staff had their stuff together. They seemed well organized. If they can't prove it you shouldn't have to pay it. Maybe the proof is there but you just want to gripe. I am a customer service rep so I can tell what level of customer service I receive. These guys have a high level of it. Before making a decision on what previous residents say you should check it out for yourself. I'm sure you will be pleasantly surprised.

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