Radbourne Lake Apartments
#13,148 #267 #913

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Radbourne Lake Apartments

3209 Westbury Lake Drive, Charlotte, NC 28269
(231 Reviews)
$1,085 - $2,193/mo
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Move-In Specials

Enjoy one month free on select units. Restrictions apply. Contact our team for details.

Floor Plans & Pricing

1 Bedroom

The Annecy

1 Bed, 1 Bath | 1,002 sq. ft.

$1,085 - $1,600

3 Available Units

See Floor Plan Details

The Tahoe

1 Bed, 1 Bath | 800 sq. ft.

$1,248 - $1,507

2 Available Units

See Floor Plan Details

2 Bedrooms

The Geneva

2 Beds, 2 Baths | 1,198 sq. ft.

$1,239 - $1,526

3 Available Units

See Floor Plan Details

3 Bedrooms

The St. Claire

3 Beds, 2.5 Baths | 1,391 sq. ft.

$1,758 - $2,193

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

A-

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

3.0

Maintenance

5.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Radbourne Lake Apartments Reviews

(223)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

4/26/2023

The apartments are lovely but it may definitely not be for me.

The apartment complex is great and but the neighbors are rude, I have neighbors who makes noise all time of the night and morning, they are so loud that I get woken up out of my sleep. Even when you try to go to sleep… See More >
    Review Author Icon

    anonymous

    Resident 2022

    12/1/2022

    Please do not live here

    I've had all of my reviews deleted in the past so praying this one stays so people are properly warned. Please do not live here. I know it's cheap and they want you to think it's safe and clean, but please don't believe any of… See More >
      Review Author Icon

      Resident 749862

      Verified Resident 2020

      3/5/2020

      I wish I had bothered to check out reviews for these apartments. It's horrible here. The community is not kept up, trash littered throughout the community, my apartment itself has MANY problems. Before I even moved in, it wasn't cleaned properly, an intense smell emitted… See More >
        Manager

        3/6/2020

        Radbourne Lake Apartments
        Dear Resident, I am sorry to hear that your experience thus far at our community has not been up to your expectations. We would like to further discuss these concerns with you as we always strive to offer our residents and guests the highest level of service possible. If you could come by the office to discuss your concerns, we would greatly appreciate it. Thank you! D. Biggs Regional Manager BH Management
        Review Author Icon

        Resident 748348

        Verified Resident 2020

        2/28/2020

        It was pretty cool and easy . The leasing office could've been a little more prepared. My toilet still have a crack in it that I've mentioned to the leasing office , and my bathroom sink has rust building on the top . I wish… See More >
          Manager

          3/6/2020

          Radbourne Lake Apartments
          Thank you so much for your feedback. We appreciate you letting us know how the staff is doing at our community. I will make sure a work order gets put into our system for the items you mentioned and that maintenance gets these fixed for you.
          Review Author Icon

          anonymous

          Resident 2017 - 2020

          1/31/2020

          I have lived here for almost 3 years and I have enjoyed my stay. Maintenance and office staff are always friendly and complete my requests in a timely manner. The office communicates very well through email regarding any events or routine/emergency maintenance procedures.

            Manager

            2/7/2020

            Radbourne Lake Apartments
            Thank you so much for your 4.7 star review of our community. We are happy to hear that our onsite team has been helpful and delivered superior customer service!
            Review Author Icon

            Resident 740596

            Verified Resident 2018 - 2020

            1/30/2020

            Stay as far away as you can!! People smoke weed constantly - literally sit on the porches of their townhomes and get high, no one picks up after their dogs, the maintenance staff doesn't complete work orders timely and no one in the office cares.… See More >
              Manager

              2/7/2020

              Radbourne Lake Apartments
              We are so sorry to hear that your experience at our community has not met your expectations. We would really like to discuss these matters with you. We certainly aren't okay with this behavior and would like to address this as soon as possible. Please call, email or come by the office to speak with the Sr. Manager as soon as possible.
              Review Author Icon

              Resident 732041

              Verified Resident 2019

              12/29/2019

              Nothing but problems since before I moved in. Request are not addressed and it doesn't seem like they are cared about. This is not only disappointing but also inconvenient issues in someone's daily life

                Manager

                12/30/2019

                Radbourne Lake Apartments
                Thank you for your feedback, we would really like to discuss your concerns further and help satisfy your needs. Please come by our leasing office and see the management team as soon as possible. We strive to deliver excellent customer service and would like to extend this to you as well. We look forward to seeing you soon!
                Review Author Icon

                Resident 725328

                Verified Resident 2016 - 2019

                12/10/2019

                Well managed and maintain apartment complex. Office and maintenance personnel are personable and professional when they interact with the residents. This is a safe gated community. The mail boxes located with the mailroom W / lockers for secure Amazon /UPS and FedEx deliveries. Great apartment… See More >
                  Manager

                  12/12/2019

                  Radbourne Lake Apartments
                  Thank you for taking the time out of your day to give us your feedback. We greatly appreciate you letting everyone know how good your experience has been! We hope to have you as a resident for many years to come. Please let us know if there's anything we can do for you and if we can do anything further to help you continue to enjoy your home with us at Paces River. Happy Holidays!
                  Review Author Icon

                  Resident 721548

                  Verified Resident 2019

                  11/27/2019

                  Only been here for a month but so far my stay has been pleasant the negative reviews you read are not always true and can be out of context. The leasing staff are awesome when you have a concern they make sure to take care… See More >
                    Manager

                    12/4/2019

                    Radbourne Lake Apartments
                    We are very happy to hear that you are enjoying your home at our community. We appreciate you taking the time to let us and others know about how great your experience has been. Please let us know if we can help you with anything in the future.
                    Review Author Icon

                    Resident 711958

                    Verified Resident 2019

                    10/30/2019

                    Great community to live in. Would definitely recommend this community to others. There are a few things that could be upgraded, but all in all the community is peaceful and the apartments have a cozy, homelike feel!

                      Manager

                      12/4/2019

                      Radbourne Lake Apartments
                      We are happy to hear that your experience has been peaceful and cozy. We strive to give all of our residents and guests the best experience possible. Please don't hesitate to contact our office if you need assist in the future. We are happy to help any way we can!

                      Updated Review

                      Review Author Icon

                      bcarte36

                      Resident 2019

                      10/30/2019

                      I went to view Radbourne on the Oct 4th and was shown a nice, clean unit with a lovely back splash. I was told that the unit I was renting would not be available until my date (15th) but they could show me an exact… See More >
                        Manager

                        11/8/2019

                        Radbourne Lake Apartments
                        Mr. Carter, Thanks for your feedback. We apologize for the inconvenience and to provide you with the best level of customer care, we helped transition you to a new apartment. We will ensure that these items are addressed prior to anyone else being assigned to this unit. We are sorry that we didn't meet your expectations at move in but hope that you are happy in your new apartment here. Please let the on-site team know if there is anything we can do to assist you in the future. Best
                        Review Author Icon

                        Resident 707687

                        Verified Resident 2019

                        10/17/2019

                        Great pet friendly community with good things to do around. There are few trails behind the community to walk with or without your furry friends, jog, do bicycle, and/or admire nature. The apartments are spacious with good storage space. The area is very nice and… See More >
                          Manager

                          12/4/2019

                          Radbourne Lake Apartments
                          Thank you for taking the time to let us know about your experience at our community. We are SUPER happy to know that you are truly enjoying your home here at Radbourne Lake.
                          Review Author Icon

                          Resident 683076

                          Verified Resident 2013 - 2019

                          8/20/2019

                          The community is quiet, but suffers from lack of amenities compared to others for the price range. There is a gate that causes more problems that is solves and does nothing to deter people from entering the community. There is an unusually heavy… See More >
                            Manager

                            9/8/2019

                            Radbourne Lake Apartments
                            Thank you for your feedback. We take all reviews seriously and utilize them to better serve our residents and prospects. We apologize if some of your experience hasn't been up to your expectations, this is not our intention. We are more than happy to further discuss your concerns in detail and encourage you to reach out to the on-site management team. Thank you!

                            Updated Review

                            Review Author Icon

                            Resident 669985

                            Verified Resident 2016 - 2019

                            7/26/2019

                            It's okay. The toilet seats need to be swapped out. They are so small. The breezeways needs to cleaned and spider webs removed at least once a week. A wish would be for granite countertops other than the counter tops we have now because the… See More >
                              Manager

                              9/8/2019

                              Radbourne Lake Apartments
                              Thank you for your feedback concerning our community. Please reach out to the office concerning your toilet seat, we are more than happy to discuss this with you in detail. In addition, we apologize concerning the breezeways and recently implemented some changes in our grounds program to help eliminate this issue in the future.
                              Review Author Icon

                              Resident 657922

                              Verified Resident 2019

                              7/1/2019

                              when I first got here I was told that everything that I complained of would be fixed. I signed my lease on 12/14/2018, I did not move in until 01/10/2019 almost 30 days to make any repairs the more the maintenance came the worse off… See More >
                                Manager

                                9/29/2019

                                Radbourne Lake Apartments
                                We apologize for any inconvenience and this is not the level of customer service we strive to provide. Since this time, we have filled all of the maintenance positions and this should not be an issue going forward. We want to ensure that you and all of our residents love our community and where you live! Please let us know if there is anything we can do to make your experience better or if you need anything in the future, please come by or call or email us. Thank you!
                                Review Author Icon

                                Resident 645340

                                Verified Resident 2019

                                5/27/2019

                                Good so far! I just moved in in March so not here long but all is well so far. Move in was easy and maintenance taken care of quickly and with flexibility. Love the patios and grounds- friendly community!

                                  Manager

                                  9/29/2019

                                  Radbourne Lake Apartments
                                  Thank you for your 4 star review! Please let us know what we can improve upon to be 5 Star worthy in all areas. :)
                                  Review Author Icon

                                  Resident 640956

                                  Verified Resident 2019

                                  5/15/2019

                                  Beautiful community and seems very quite. I just moved in on 5/11/2019 so I can't say much more than this. I don't know how safe yet but i will give review in a few months. I gave only two stars for that reason.

                                    Review Author Icon

                                    Resident 625959

                                    Verified Resident 2019

                                    4/10/2019

                                    Friendly staff, friendly neighbors, apartments can stand to be updated, however overall they're very nice and spacious for me and my kids. The gate doesn't work and that was one of the reasons i moved here. They've told us for about 2 weeks now that… See More >
                                      Review Author Icon

                                      Resident 619458

                                      Verified Resident 2018 - 2019

                                      7/1/2019

                                      It's a great place to live and my fianc? and I have bee overall very satisfied. The staff is professional and courteous and the maintenance staff (especially Curtis) have been wonderful. Highly recommend this community.

                                        Review Author Icon

                                        Resident 603989

                                        Verified Resident 2019

                                        2/13/2019

                                        Yes I make ed?cate rental decisions, then down prices, I considered what I paid a lot of money for this townhouse. Maybe I will use I will need to pay around 1000 to 1200 next year

                                          Manager

                                          2/26/2019

                                          Radbourne Lake Apartments
                                          Thank you for your 5 star review and feedback. We always use our reviews and resident feedback to improve our customer service and the community. If we can assist with anything in the future, please stop by, email or call the management office. BH Management Team
                                          Review Author Icon

                                          Resident 597989

                                          Verified Resident 2019

                                          1/28/2019

                                          I moved from a two bedroom to a one bedroom apartment within this community and have never been happier. I look forward to coming home every day! The amenities suit my lifestyle perfectly. The staff knows you by name and are well informed!

                                            Manager

                                            2/26/2019

                                            Radbourne Lake Apartments
                                            Thank you and we are so happy to hear that you are truly enjoying your apartment and our community. Please let us know if we can assist with anything in the future. BH Management Team
                                            Review Author Icon

                                            Resident 589912

                                            Verified Resident 2018 - 2019

                                            1/5/2019

                                            Cheryl has been fantastic, the apartments are nice. Our apartment came with a broken screen door and the door to the washer and dryer off the hinges, but I am not worried at all about it being taken care of. The area is beautiful, the… See More >
                                              Manager

                                              2/26/2019

                                              Radbourne Lake Apartments
                                              Thank you for your 5 star review on our community and our staff member. Please let us know if you have any additional needs that may need to be addressed.
                                              Review Author Icon

                                              Resident 581683

                                              Verified Resident 2018

                                              12/10/2018

                                              It's been pretty good so far. I wish the apartment was in better shape overall. The location and appearance of the community itself is beautiful, hence why I chose this place. I hope maintenance fixes the issues we have right now, then we will be… See More >
                                                Manager

                                                2/26/2019

                                                Radbourne Lake Apartments
                                                Hi. Thank you for your feedback. We apologize for any inconvenience you may have recently experienced concerning maintenance. We've been a little short staffed but the team is trying very hard to get everything taken care of as quickly as possible. We would like to discuss your concerns further so can you please call, email or stop by our office today? We would greatly appreciate it! Thank you, BH Management Team
                                                Review Author Icon

                                                Resident 576894

                                                Verified Resident 2018 - 2019

                                                4/12/2019

                                                Very friendly apartment management and professional and kind maintenance team. The apartment overall handling of customers is a five star. Hopefully this level of customer handling will remain throughout the cycle of contract. Thanks and appreciating!!

                                                  Manager

                                                  2/26/2019

                                                  Radbourne Lake Apartments
                                                  Thank you so much for giving us a stellar review. Please let us know if there's anything we can do to assist you in the future.
                                                  Review Author Icon

                                                  Resident 576011

                                                  Verified Resident 2016 - 2018

                                                  11/27/2018

                                                  xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                                                    Manager

                                                    2/26/2019

                                                    Radbourne Lake Apartments
                                                    Thank you for your 5 star review. We are here to supply exceptional service for our residents.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $325. Rent: $25. Pet Limit: 2. Comments: 1st Pet; Breed restrictions apply
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $325. Rent: $25. Pet Limit: 2. Comments: 1st Pet; Breed restrictions apply
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $20. Pet Limit: 2. Comments: 2nd Pet: Breed restrictions apply
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $20. Pet Limit: 2. Comments: 2nd Pet: Breed restrictions apply
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Accessible Features
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • Black Appliances
                                                    • Breakfast Bar
                                                    • Built-in Bookcases
                                                    • Business Center
                                                    • Carpet
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Gardens
                                                    • DishWasher
                                                    • Dog Park
                                                    • Electric Range
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Grilling Area
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • In-sink Kitchen Disposal
                                                    • Keyless Entry
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Linen Closets
                                                    • Nature Trail
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Lake
                                                    • Package Receiving Service
                                                    • Patio
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Resident Car Care Center
                                                    • Short Term Lease Available
                                                    • Smart Lock with Keyless Entry
                                                    • Smart Thermostats
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Valet Trash Service
                                                    • Vinyl Flooring
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                                                    Leasing

                                                    Radbourne Lake is the apartment you ve been looking for in Charlotte, NC. With comfortable one-, two-, and three-bedroom apartments and townhomes complete with premium kitchens, patios, and wood-look flooring, you re guaranteed to find a place to live with a lifestyle to love. What s more, as a member of the community you ll also have access to our upgraded fitness center and off-leash bark park. Find a home at Radbourne Lake, where living more is the new standard.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 10:00 AM - 06:00 PM
                                                    • Tuesday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    BH Management Services, Inc.

                                                    D+
                                                    D+
                                                    Communities
                                                    241

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 231 number of votes by renters, Radbourne Lake Apartments is currently rated 3.9 out of 5 stars.
                                                    Radbourne Lake Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Radbourne Lake Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Radbourne Lake Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Radbourne Lake Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Radbourne Lake Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Radbourne Lake Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    BH Management Services, Inc.
                                                    Cats Allowed
                                                    Fee: $325
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: 1st Pet; Breed restrictions apply
                                                    Dogs Allowed
                                                    Fee: $325
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: 1st Pet; Breed restrictions apply
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Comments: 2nd Pet: Breed restrictions apply
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Comments: 2nd Pet: Breed restrictions apply
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    Enjoy one month free on select units. Restrictions apply.  Contact our team for details.

                                                    Check Availability

                                                    Radbourne Lake Apartments

                                                    March 2024

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                                                    Radbourne Lake Apartments is a 800 - 1,391 sq. ft. apartment in Charlotte in zip code 28269. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,085 - $2,193. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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