Apartments at Radbourne Lake formerly Summit Radbourne
3209 Westbury Lake Drive, Charlotte, NC 28269
704-598-1313  WEBSITE save favorite
AVERAGE RATING
recommended by:
50%

overall rating:
3.5
3.9
3.92 Parking:
3.5
3.46 Maintenance:
3.4
3.42 Construction:
3.8
3.81 Noise:
3.9
3.88 Grounds:
3.5
3.47 Safety:
3.2
3.22 Office Staff:
< | >

Nice apartments but run by morons

From: -Anonymous-
Date posted: 6/6/2008
Years at this apartment: 2001 - 2008
User Response is available. 2 responses
 
My wife and I have been residents here for many years and have loved the complex, the apartments, etc. I believe about 6 months ago, new management took over, and they are completely incompetent. Prior to this, the old management team did a great job with the community. They made it a "warm" place to live, always did things (e.g. monthly newsletter, barbecues, etc.) to make it a nice community. They were also very organized and on the ball with just about everything. I was very confident in their abilities to take care of me as a resident.

However, new management is AWFUL. They do nothing to try to make the community a NEIGHBORHOOD, instead of just apartment buildings. They dont put the "little touches" or make the little efforts. They are also completely disorganized and incompetent when it comes to doing simple things. I have had to go up to the office several times to straighten things out which turned out to be THEIR mistake. Renewing my lease was a nightmare, they are very "off the ball" with organizing the maintenance crew to do routine work, they have lost things before, etc. I hesitate to tell all the stories on here because I dont want to make my identity known, but trust me when I say they are not pleasant to deal with. It's a shame, too, because the complex overall is nice.

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/24/2008
Been living here for over 2 years and agree 100% with what this person said. New managment is terrible and they are soooooo rude !! They make you feel like they could care less about you.
From: Anonymous Date: 08/06/2008
I've been here a few years as well and the staff prior to these new people were the best staff I have ever dealt with in the housing business. The office and maintenance staff was great and they always went that extra mile for you no matter what, especially the maintenance since he worked at night and early in the morning too I used to talk to him almost every morning when I went out for my walk. Have you seen our pool lately? what a joke.the prior maintnenace man kept it pretty nice always, and even saved it from being shut down permanently because of that crack in the liner of the pool. I remember he drained it fixed it temporarily and was able to get it open and inspected for the rest of the summer.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   4 Decorating Tips: Painting and Interior Spaces - Dec 23
   Safety Considerations for Kids’ Room Design - Dec 23
   Teen Bedroom Decorating Ideas Parents Can Live With - Dec 23
   How to Plan for Long Distance Moving - Dec 23
   Finding Inspirations for Decorating a Living Room - Dec 23
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Apartments at Radbourne Lake (formerly Summit Radbourne)
          Charlotte apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif