10199 Atkins Ridge Dr, Charlotte, NC 28277
888-244-0519  WEBSITE save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
2.5
2.6
2.59 Parking:
2.5
2.55 Maintenance:
2.6
2.59 Construction:
2.7
2.66 Noise:
2.8
2.78 Grounds:
2.7
2.74 Safety:
2.4
2.36 Office Staff:
< | >

Nice Looking Apartments With Horrible Management

From: -Anonymous-
Date posted: 1/7/2009
Years at this apartment: 2008-01-01 - 2009-01-01
User Response is available. 1 response
 

Most of the times when you hear people talk bad about management of an apartment complex, they have some personal issue with the. In my case, there are no personal issues...

The apartments are really nice, at least the new developments. The floors are paper thin though and you better make sure you get the top floor. We live on the second and hear how people vacuum, we hear every step their dog makes... it's a nightmare if you are a light sleeper.

Amenities never work! The pool is closed half of the times, the car wash never works...

The biggest issue, and to this point it's an issue that is causing me to move out as soon as mi lease is over, is the management. They are all very unprofessional and have no idea about customer service. They are all very nice when selling to you, but as soon as you are a resident, you are a nobody... They treat you as if you lived there for free. If a maintenance issue comes up, it will take them about three months to take care of it, after you have bugged them several times.

If you care about those things as much as I do, I would recommend you stay away!


Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: camdenalexe Date: 06/03/2010
it's amazing that the parent company...village green...can allow this type of behavior and leave major decisions to incapable peeps. it's funny to me now but i am very glad to tell everyone i know about my experience...i'll even give you the exact apartment # if you are about to sign a lease. nobody should be blindsided by the same thing i was...please let me know if you are going to be signing a lease soon and i will tell you which apartments by unit # not to rent. :) thanks!
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