29%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
Horrible customer service
From: -Anonymous-Date posted: 5/23/2009
Years at this apartment: 2007-01-01 - 2008-01-01
2 responses
The attractiveness of the apartment is offset by the poor, poor customer service that you will receive as a tenant here. Assuming that you will never have an issue with your apartment, then by all means move in. If you EVER need staff or maintenance assistance, please look elsewhere. I have never lived in an apartment complex where the staff is as inconsiderate as this one.
On the bright side, the apartments are a nice size and the amenities (i.e. 2 pools, great workout room) are a definite plus.
Until I moved in, I never realized what a headache it can be to live in an apartment complex with poor service. A real eye opener.
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User Responses |
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| From: AnnH33 | Date: 04/09/2010 |
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I have had great customer service, maybe you were talking about the old staff.
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| From: camdenalexe | Date: 06/03/2010 |
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it's amazing that the parent company...village green...can allow this type of behavior and leave major decisions to incapable peeps. it's funny to me now but i am very glad to tell everyone i know about my experience...i'll even give you the exact apartment # if you are about to sign a lease. nobody should be blindsided by the same thing i was...please let me know if you are going to be signing a lease soon and i will tell you which apartments by unit # not to rent. :) thanks!
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